Image Eyes Optical

Once you go Image you’ll never go back! I’ve been wearing Warby Parker glasses for over 3 years and had no idea what I was missing out on. They picked out countless frames for my face shape. A lot of frames I wouldn’t have tried on if it were up to me. Unlike my Warby Parkers my new frames fit my face perfectly and I don’t have to clean the lenses every hour. Thank you Image Eyes!

Image Eyes has a wide selection of premium lenses and frames,. This was my second visit in the last several years. It was a very pleasant experience. Abby keep me abreast of eta for product delivery. I would return and recommend Image Eyes to others.

The frames here are nice, but very overpriced. More troubling is the rude and condescending treatment from the owner Wayne and his daughter. Having been in sales for 18 years, I would never insult a customer or talk in the tone as these two both did to me on separate occasions. I was seriously aghast at how they both made me feel like I was stupid and wrong; that the problems were with me and my perceptions, and not my glasses, (which cost $ 1,000).
I will never go here again. I recommend Wolcott Optical. They have the same brand of frames and their customer service is exceptional, warm and welcoming. They don’t insult you or make you feel badly.

I went in tonight 15 minutes before Images Eyes was scheduled to close thinking I would only go in to try a few frames on to see what fit I liked, etc. and then just come back when the store wasn’t closing so soon. The owner told me that it wasn’t a problem and generously continued to pick me out a variety of frames that he knew would fit my face well (something I have no idea how to do on my own).
I only take the time to write a review on a company if I had a great experience. Shop local with Image Eyes! The service is amazing, the frames are the coolest selection that you will find, and you’ll get honest feedback – which is very important considering you’ll be wearing these things on your face every day.
Thank you again! I am incredibly excited about my new frames.

I had a great experience at Image Eye Optical. The owners were great. They were very attentive and accommodating. I like supporting local businesses, especially those that really deserve it. Give these guys a try. They provide quality frames and great customer service.

I purchased a pare of glasses from Image Eye 5 years ago. I barely wore them because my prescription had changed rather quickly. I over paid, it was $ 600, but I thought I was really sharp in my new FACE FACE Frames and the service I received from the owners daughter made me feel justified in spending so much.
Well this go around I took a less expensive route and went to Costco for the new lenses replacement. However, they could not guarantee that the frames wouldn’t brake during replacement.
So I returned to none other than IMAGE EYES OPTICAL. BIG MISTAKE!
During my visit with Chris, who turned out to be an owner, she was snotty, rude, belligerent, indignant, condescending. Which definitely are all poor service characteristics.
This response came as a result of me questioning the replacement price and stating that I had used the glasses very little because my prescription had changed. All thought this was not her problem, I did expect that she justify and validate the premium cost for the lenses replacement. I also shared with her my competitive bids. She did neither, but decided to treat me poorly. Her only argument to justify her position, is that I have to decide what I want. I had already explained what I wanted; it was a good deal on some great lenses. Not a lot to ask for as a repeat customer.
Well this definitely incited her, and when she couldn’t close the deal she became increasingly disrespectful. I suppose my response in calling her an F’n B, when she told me to take my business to Costco, was out of line. However, why was it so surprising when she had caused the negative interaction?
It never ceases to amaze me when someone’s complete disrespect and poor customer service becomes my problem. Particularly when I reacted to HER un-​pleasantries, then I became the bad guy!
Needless to say, I approached who I thought was the owner, but later discovered it was her husband. So that didn’t go over well.
In fact I was chased to my car by both of them. Not out of the store BUT TO MY CAR. Being berated and called «A loser». And being told to «get the hell out of there»…obviously me getting in my car and leaving was not enough action for them to understand I was leaving and NEVER coming back!!! And yes I responded to his incensed berating of me and flipping off with the same level of respect! Do ya blame me?
Well if not wanting to take their belligerence and mistreatment, and fighting back is deemed a «Loser», so be it. I will take that any day, rather than take such disrespect…
This high end store doesn’t get how to treat high end customers…

So relieved I came here for a second opinion. I was worried that because they carry high-​end frames and are located in a nice area that their lenses would be over-​priced but that was exactly OPPOSITE the case. I saved over $ 100 on my lenses by going to Image Eyes Optical instead of Lens Crafters, who were clearly trying to rip me off. Not only were they cheaper for a significantly better quality lens, they were able to have them delivered in less than half of the time that Lens Crafters quoted me. Very impressed by these facts, their stunning frame collections, and their ethical business practices.

Started at LensCrafters and they were ripping us off! Walked down to Image Eyes and got cooler frames and better lenses at ½ the LC price. Super nice local owners who have real relationships with their clients.
Don’t go to the chain guys, go local and get a better price, eyeglasses you’ll love, from folks that care.

High volume of designer frames. Most are quite expensive, but that is expected with the brands they carry.
The staff is very friendly and makes sure not to ignore you. Sometimes they can be a little overbearing with the service. I’d rather have that than be ignored though.
If you’re looking for a hip place to buy some specs, this is the shop to visit.

First of all, this place is super expensive. Most frames are $ 500 (lenses, of course, are not included).
While I was trying on different frames, the staff told me that nearly every pair made me look «cool» or handsome. Or that this pair was“the one.” It felt as if the staff was paid on commission, and I couldn’t trust their recommendations.
On the plus side, there is a larger selection available at this store. Parking is convenient. Staff pay attention to you and are really nice.

Amazing staff and incredible selection. Gotta admit… I’m a bit addicted to the awesome glasses at Image Eyes. Looking forward to my next pair already.
Keep up the great work!

Long ago when I was a young one, I didn’t mind getting cheap glasses at America’s Best or even Costco. I figured that I would break/​lose/​??? them because that’s just what I’d do with all of my sunglasses. But then I grew up and I decided that it was okay to spend more on my glasses because I was going to be a responsible adult and take care of them.
Enter Image Eyes.
As everyone else has mentioned, yes, they’re more expensive. But think of it this way: If you wear your glasses every day, or even a few times a week, it’s worth spending the money because they’ll last longer.
Their selection is phenomenal. They have absolutely beautiful frames for every type of person and face. I have this problem. It’s called being Asian and having a really small nose bridge. That means a lot of glasses don’t fit my face, especially the style I like. Maybe I don’t want to have to wear plain wire frame glasses. That’s what I find at most places. Here, I can get cute frames that actually fit!
The second best part of this shop? The staff actually helps you pick out frames that work with your face shape. When I walk into a shop with walls on walls of glasses, I get overwhelmed. Where do I start? How do I even know what works for me? At Image Eyes, I just sat down and the gal walked around the store, picking up about 15 – 20 different frames that she thought might work for me. Did I love every single pair? Nope but that’s just a preference. I ended up liking about 8 – 9 pairs. I’ve never liked more than 2 pairs at a store so that’s impressive.
The frames and lens are beautiful, everything is done within a week’s time, and the customer service is amazing. What more could you ask for?

Love, love, love! I ended up buying two pairs of glasses from Image Eyes and I can’t speak highly enough of these guys. It’s a family owned /​family run business with really great service. Everyone is extremely friendly and helpful. The staff didn’t even think twice to put up with me coming in about 5 different times trying on the same pair of glasses before committing to them. The staff will help you find the perfect pair of frames for your face shape and personality.
I can’t say enough about these guys. Great frame selection (WAY better and varied than your normal optical shop selection), great staff, great service.
The frames are a bit more expensive than the ‘normal’ optical shops, but it also guarantees a much more interesting and quality selection of frames.
One thing to note, the store does not do eye exams, only frames, so you’ll have to bring your Rx in so they can process the pair of frames/​lenses you want.
I won’t be going to any other optical shop as long as I’m in Salt Lake. And when I win the lottery, I’m going here to buy a different pair for every day of the month!

This place is awesome. I recently received a new prescription for eyeglasses and was looking for a place that had unique, different, and nicer glasses. I tried a couple places around the valley and nothing stood out. A friend recommended I try to this place and I’m glad i did.
As soon as you walk through the door you feel welcome and comfortable. They ask you what you’re looking for and then bring you several eyeglasses to try on. I didn’t feel pressured and it feels like they let you choose your own glasses instead of trying to sell you something more expensive.
One thing to know is that this is a brand name glasses shop so most of the eyeglasses I tried on where around 300– 500 dollars. But they do have a great selection and you usually get your eyeglasses within a week.
I will definitely be back for another pair in a few months.

Four Eyes. Nerd. Trend Setter. There’s a growing trent toward eye glasses as fashion statement. And there’s no better place to make a statement with your eyes than Image Eyes. This is a family run business and they do the business part well. You’ll find some of the usual sport sunglass brands here, but you’ll mostly find brands your friends have never heard of from places you only dream of going.
The shop is an edgy industrial space in the heart of Sugarhouse. Meander around and browse and then let the experts to their thing. They can look at your face and pull a few frames from the extensive collection and make you look like the trendy nerd you always wanted to be.
I got my Mykita glasses here. From Germany, Berlin, hand made from acetate. Named after a pre-​school that used to occupy the space now over run with edgy artists who work to make the face an art form.
You go in so often they know you by name. And you wish you had all the money in the world to buy all the cool frames you think you want. Really, honey, I need a pair with polarized sunglass lenses, and a pair for after work and one set for the weekend. What about a pair for that cute white jacket I have? Don’t you think these would go good with denim? Really, no really, I can’t decide there are so many frames in so many colors. My head is spinning, swirling in plastic, steel and titanium. Look you can bend these around your finger and they spring back. Do I want to be trendy or modern? Can I just work here on the weekends so I can get a new pair a week? I’ll work off my debt by polishing the floor. You can go crazy here because you’ve never seen these frames anywhere else.
But alas, you have to pick, or do you?!?