Holiday Inn Hotel & Suites Salt Lake City-Airport West

Our stay was great! The lobby was nicely updated, wall fountains, nice décor, comfortable seating and a very friendly front desk staff. We were placed in a king suite for the night and it was great! The room had a separate sitting area with a tv and the sleeping area of the room was spacious for two people. All in excellent condition! The room’s air system is a wall system under the window and I know some people complain that these are loud but we never have a problem with them and understand that they are the most efficient option for hotels. The room was very quiet and the bed was very comfortable. They provide bath and body works toiletries and also a small coffee machine and provided coffee, decaf coffee and tea in the room. The only complaint was the shower water pressure, they obviously use those water saving shower heads so if you have long hair, you’re not gonna enjoy getting shampoo/​conditioner out. The shower head settings are few and the most powerful one is uncomfortable. The hotel boasts a restaurant that is open in the evenings starting at 5pm for dinner and for breakfast from 6−10am. Since this is not an express the breakfast is not included but the prices are more than reasonable. They also offer a shuttle to/​from the airport that you can schedule in advance that is available until midnight. The next time we have business in Salt Lake City we will definitely be staying here and highly recommend it.

This hotel is a piece… Understaffed and just plain garbage. Rude front desk, as well as awful food. Please don’t ever stay here. I got sucked in on Priceline and it’s said 3.5 stars. It’s more like a 2 star place, at best. It’s dressed up a little bit don’t fool yourself…

Pro tip: turn off the incredibly loud air at night. The temperature will be ok and you will actually be able to sleep. Very thin walls, though. Generally clean.

It’s Clean, relatively new. Descent Breakfast and diner but the menu is very limited. Rooms are a little on the small side and dark. Free wifi, refrigerator.

Waited 30 minutes for a 5 minute shuttle ride. Then when I wanted to add my reward number to my reservation the front desk guy decided to be rude and tell me know. Since when does a hotel clerk get to tell me if I get to add my reward number to my reservation. I would not recommend this place until they get better, nicer and more customer friendly.

Pretty hotel, I’ve stayed in a few Holiday Inns and this one is definitely more upscale than some, the restaurant/​bar has good food, the service is fantastic and the room I had was very nice. Loved the dark furniture and red wall. Also the comfy bed is a plus to become comatose in after wining and dining myself at the downstairs bar. :)

Writing this review at 5:27am, as I stand in line at the Hilton Doubletree hotel next door to get a cup of coffee.
This Holiday Inn doesn’t have coffee or breakfast for their «average customer» prior to 6am. (I write average because apparently some people are allowed to have breakfast at 5, as all of the average people waiting for the airport shuttle looked on.) Note, this is an airport hotel, so ¾ of the guests pile out around 5am.
But, what really caused me to write this review was the very rude girl at the front desk. After inquiring nicely, she very snappily replied «we don’t have breakfast until 6am — you can make coffee in your room.» Which would be great if my room had creamer or sugar (neither of which were provided.)
Nasty attitude, and an unwillingness to cater to airport timetables = one star. Consider the Doubletree, they have really nice front desk staff and a Starbucks too!

No good. Bad internet limited restaurant hours. Dark rooms. Noisy interstate. The staff try but they seem to be limited by what management is willing to offer. Cheap decisions, and no experience. Just squeaking by. Ya cheap fuks

This place is very clean. With helpful nice people working there.

On the first day of our road trip, me and Dad had planned on staying somewhere in Nevada, but some sort of mining days festival had every hotel from Reno to Elko booked solid unless we wanted to spend $ 500. Screw that! SO, we kept going until we reached Salt Lake City. By that time, we were tired and the front windshield of the car was so covered in splattered bug bodies that we could barely see where we were going. Luckily, we managed to spot a Holiday Inn from the freeway and after some tricky navigating (Salt Lake City roadsigns really suck), we were all checked in.
Our room was nice, modern, spacious, and comfortable. We relaxed for a few minutes and then went down to the hotel restaurant (Wing Tips?) for a bite to eat. The food was ok, but our waitress was a real sweetheart and some food and drinks were the perfect end for our long driving day.
This Holiday Inn was one of the nicer ones we stayed in during our trip and if I ever pass through SLC again, I’ll be sure and stay here!

This particular Holiday Inn Hotel as far as the hotels in the chain go appears to be one of the finer hotels. The entry way under the canopy drive up outside the front entrance to the hotel is decorated with a piece of artwork outside. The lobby is impressive as all get out when one enters the location and the walls are aligned with colored wall fountains and the lobby has some SWAG artwork. There is a conveniently adjoined bar and restaurant called Wing Tips if one is hungry and just doesn’t want to venture out again to grab food.
This is good place to stay if one is headed out of town and wants some place that is not too far from the Salt Lake City airport. The rooms are comforting and inviting to walk into and the beds are firm and soft. One drawback among the many positive marks on this hotel is in some of the television channel selections in that they don’t carry the Turner Broadcasting System (TBS) channel. I was anticipating getting to watch some postseason baseball in my room and was disappointed to see that I would have to wait and watch the game’s highlights on ESPN’s SportsCenter.

Always a good stay for boarding a plane early the next day. You can park your car as well for a very small fee. The restaurant attached is a great place for drinks the food is a little sketchy.

Everything is nice except for PAPER THIN WALLS. Had to move rooms and even then, there were loud, obnoxious drunks having a convention two rooms down until 2:30 am. I would have preferred a lower star hotel that was quiet than this one.

Great, courteous hotel. The staff at the built in restaurant could have stepped up their game.

Close to airport, modern amenities, free wi fi that works. Shuttle service was prompt and courteous. Reasonable price for an airport hotel. Full service bar and dining.

Very friendly helpful staff, I was here for a conference. And everything seemed very nice and well taken care of.

Best hotel in the area. The Hilton is old, the springhill has no bar, the fairfield has no bar and a «feel free to skip it» breakfast. The negatives are the pillows and the hairdryer stops working often due to overheating.

It’s a nice newer property. I was awoken rather early by the housekeeping after I pushed the do not disturb button. Also the interstate is rather loud on the interstate side. So as per my tip ask for a room opposite the interstate. When I turned on the fan it drowned out the sound.
The staff was 4 stars great service and free bottles of ice cold water. Gave some good hints for food close by. My family and I fed the ducks in the pond next door and that was awesome. I would stay again and might upgrade to 4 stars if I get a room on the other side of the building.

I absolutely love this hotel. So nice. Did not get to «hang out» here much while I was here, but the front desk was accommodating and room service was amazing and prompt. Great restaurant.

There is a restaurant in the hotel and the menu actually looked pretty good. My room was clean and I liked the stand-​up shower (stall with door, NOT a bath tub with curtain). If you have a little kid you want to bathe, you might ask about this. Fridge in the room, nice chair with ottoman and also a desk. Bed was very comfortable. Big windows have views of the mountains. Flat screen TVs and power outlets convenient to the bed (night stand level, not down by the ground).
The star is lost for 2 reasons: they charge for their airport shuttle. I think my heat/​ac thing broke during the night. It started to sound funny and I woke up REALLY hot and couldn’t get the thing to turn back on.
There is a bar in the hotel, but don’t expect a free drink if you’re a priority member: this is Utah.
Location is one exit from the airport and about 15 minutes from downtown SLC. Very convenient.