Mor Furniture for Less

Worst place ever! Wanted to buy a 4 thousand dollar tempur pedic and they never helped us! It’s 7pm on May 31 and we been here for 30 min. Worst customer service! Everyone is just hanging out.

People in the store were nice. When it came to getting our couch it was a terrible experience. They told us it would be ready on one day then called us and said they were out of stock and set up another pick up date. We then got a message it was going to be ready for pickup and we needed to confirm on a completely different day without being notified. Very disappointing!

What a blast! The sales guys were having a fun and very helpful. Really knew their stuff when it came to Tempurpedic. Excellent experience!

Todd was awesome! I liked his sales style. He didn’t follow us around, but was easy to find when I had questions. Go in and ask for him. You won’t be disappointed.

We had a great experience with Janet! Very friendly staff and didn’t feel pressured at all! Beautiful furniture! We will be back for more!

We shopped around a LOT, and when we got to Mor, it was the best choice. Abdullah is THE BEST, he was way more knowledgeable and courteous than any of the other sales people we dealt with. We saw furniture sets at Mor that we had seen at other places, but they were all less expensive at Mor. We got a bedroom set and mattress, and got a really great deal.
Definitely recommend Mor and Abdullah!

My husband and I had a great experience at Mor furniture in Salem. The salesperson, Janet, was the best! She was very helpful and left as alone to make our own decisions. Janet even remembered us a week later and the furniture we had planned to buy. She was very patient when we took longer to make up our minds on a different color of chairs. We will return to Mor’s for our next furniture purchases. The delivery was a very nice experience also. Rafael and Ledbier were very professional. They took great care in moving our furniture in. Placed everything where we wanted it to go. The overall experience was great. M&M

Was able to walk in, get what we needed and walk out. Very quick and helpful staff. The associate Andrew was not pushy at all and was more than willing to let us take all the time we needed.

After checking out their website we went to their new store on Lancaster. Not even a foot in the door we were approached by multiple salespeople; new store, they’re eager to assist, so I thought. We mentioned we saw some chairs online that we wanted to see. He took us over to a computer, after finding the chairs online he stated they did not have those. He didn’t offer any substitutions nor did he offer to point us in the direction of the chairs they did have. After browsing through the store we came back upfront and asked what the process was if we wanted to order the chairs. He quickly responded, «No return policy.» At first I thought he was being sarcastic with the way he responded but, after a minute I realized he was just being rude. He stated if we ordered it and didn’t like it, it was just the furniture business. I’m sorry, I’m not going to spend $ 400 on chairs sight-​unseen. He mentioned their Portland store might have them but, didn’t offer to call them or find out. There was many ways he could’ve handled the conversation, in example: we don’t have those but, we have these, or let me call our Portland store and see if they have these available, or unfortunately we aren’t able to order products for our customers to see before purchasing. He chose to be a complete ass therefore, I will never go to a Mor store again. FYI, it’s not the ‘Furniture Business’ it’s just the ‘Mor’ way.

You know what they say about putting lipstick on a pig, right? Well, consider the stuff they sell here the pig.
Cheap foreign made furniture dolled up to look like it’s worth something. Yeah… not my style.

It’s not 1 star, because staff was friendly and didn’t bug us. YAY! But their products? Cheap cheap cheap quality. We even spied down into a 4 foot vase, and people had been throwing garbage into it… for who knows how long. Place is very big inside, but everything (besides being low quality) was SUPER high priced. All items seemed way expensive for what you’re buying. We will never be back.

I am taking away a star for their pushy salesmen (but aren’t all salesmen pushy?)
Pros: Beautiful furniture. Many different themes and styles to choose from. Collections range from 80s-​90s audacious styles to contemporary and modern. Large selection of children’s furniture. I saw an advertisement for free delivery of your new mattress and haul away of your old (with purchase of a new mattress over $ 1000.00). They also have a great credit program with Wells Fargo for 0% financing. Also, they have other in house credit programs for customers with less than sparkling credit. Very flexible on that aspect.
Cons: I wasn’t ready to buy anything. I was only looking and getting information. The salesman, who shall remain nameless, pushed me all the way to the actual buying process. I explained to them I didn’t want to run a credit check. My explanations fell on deaf ears. NO means NO in my book but he ran his little salesmen pitch and I caved.
Overall, I would still purchase from Mor or at least keep them in the running. They have such great furniture at reasonable prices, I don’t see why you wouldn’t want to buy from them.

We had an absolute awesome experience at Mor Furniture. We had previously been to Ashley and had planned to purchase, but had received such poor customer service we decided to spend our money elsewhere.
The associate Tom couldn’t have been more helpful and easy to work with. We walked in looking for a living room sectional and new bed. With the prices being so affordable we were able to stay within our budget and get exactly what we needed all at one place.

Came in here several times in search of dining table and bedroom set. Employees must be on commission — feels a little seedy… Furniture appears cheap to me — or overpriced depending at how you look at it. You can actually see the seams from the veneer on most items.
But carefully here! We went to Ashley, but glad this is now a Salem choice! Cool popcorn offered and fountain soda though.

My family has ALWAYS purchased furniture from MOR Furniture. Recently, I moved to Oregon and was extremely happy to see that there were MOR Furniture locations close enough. I definitely wanted to keep my business with a company I knew delivers quality furniture and is helpful throughout the process.
The sales associates made it an easy process. They were not pushy, but answered any questions without a problem at all. Also, I really appreciated their patience with me because I was super indecisive throughout the process. The sales manager was very knowledgeable and made sure that I was taken care of. Great customer service, I was definitely pleased.
I was able to furnish my apartment without having to go to any other store because there was so much variety and prices were great! Thank you MOR Furniture for truly being a one stop shop for customers! It really alleviates the stress of shopping around.
I am so glad that I decided to shop with MOR Furniture as my family has for many years. Typically we shop at the Fresno and San Diego locations, and I am glad that I could get such quality service at the Salem store as we have received in the past at other locations. I am very satisfied with the customer service, the efficiency, and the great prices! Thanks again MOR Furniture for making the furniture shopping process so easy for me!

I can’t say enough good things about Mor Furniture or my experience buying furniture from this store.
I just moved to Salem, and was essentially looking to furnish an entire apartment — specifically, I needed to buy a sofa and a bed, and get them delivered as soon as possible. Doing a little research online, I decided to check around at a few stores in the area and ended up at Mor.
After visiting some other stores (Tuppers, etc…) I had an idea of what I wanted. However, upon visiting Mor and seeing the MASSIVE showroom, I was really speechless. The pieces that we ended up selecting were actually similar to what I saw elsewhere, but the prices were unbelievably good — we got a sofa, king-​sized bed, and two accent mirrors for $ 3,000.
Delivery was one of the smoothest processes imaginable. We ordered the furniture late on Saturday. The sales manager called on Tuesday saying that he could deliver the furniture on Thursday, just five days later. We actually had to tell him that we couldn’t accommodate how fast HE could deliver the furniture. When the furniture arrived, the delivery guys were very pleasant and extremely efficient — it took them about 45 minutes from start to finish to both deliver and assemble the furniture. The furniture looked exactly like it did in the showroom.
Overall, I recommend it for anyone!

I walked in to Mor getting ideas for some new furniture. Couches, end tables, dining room tables, and maybe a coffee table. I waited… and waited… and waited some more to see if I could get some service. The few times that some salesmen were circulating the area, I was asked if I needed any help. I said yes, hoping to find out the type of wood used in some pieces, but was promptly told that someone would be around to help me shortly. I’m not sure if it was the fact that I am 24 years old, holding my 2 year old son, or didn’t look like I had any money, but he certainly wasn’t busy. He walked over to the desk, sipping his coffee and talking to the person behind the counter. I walked around the store 3 times before just walking out. Too bad they didn’t want my tax return.