Elite Repeat

On a recent visit had lunch at the Nook and decided to kill some time here. Great quality, decent prices, and staff seemed friendly to me! Good selection as well.

I broke my leg last week and was on a mission to find a cute backpack purse. I called 3 other consignment shops in the area who didn’t have any in stock. Last call was to Elite Repeat, Tammy, the girl who helped me on the phone was awesome. I told her my situation, she looked around and found 5 backpack purses for me to look at. She put them aside for me at the desk, after asking if I wanted her to come out to my car to show me. This is what I call excellent customer service! Happy to report I found the perfect bag.

I’ve been there three times in the past month, each time with great results! I’ve been a seller and a buyer. Each time, staff has treated me like I was shopping at Nordstroms. The store is clean, the clothing immaculate, the staff very helpful.
Like all shops, you may not find exactly what you’re looking for the first time, but this place is worth the trip back!

3.5: A store I’d stop in and browse if passing by, but not one that needs a special trip.
Service was fine. Did anyone say hi to me when I entered? No. Did I cry about it? No. Staff were courteous to those they rang up and were cordial when asked questions. At no time did I feel like I wasn’t welcomed in the store. Enough said.
No designers that I could pick out with pricey brands being Theory and orig. retail $ 200 dresses. A lot of Banana Republic, LOFT, Ann Taylor stuff along with department store brands (even some TJ Maxx and Target brands). Not too surprising considering the majority of their customers and consignees are from the surrounding neighborhoods.
Unlike other consignment stores, the highest markdown is 30% from the orig. marked price for aged inventory. I saw a dress that I liked, but didn’t love, on markdown from $ 35 to $ 25, but I still didn’t think it was worth it. A Jcrew skirt from the collection line was 30% off it’s original of $ 44, which I might have bought if I had felt anything more than meh about it.
Though they seem consistently busy, it doesn’t feel like inventory changes that often. I was at the store twice in a span of 3 days, but hardly saw anything new even though during my first visit lots of people brought in things to be reviewed and consigned.

I have never been big into thrifting or consignment shops, but within the past year I’ve been a huge fan of Buffalo Exchange so I thought I’d check out Elite Repeat since I pass it all the time.
Good customer service does wonders for a person’s experience. I wen there for my first time. First impression, not impressed. There were at least two women in the store working and one customer. Neither of them even bothered to look up and say «Hello» to greet me. Call me needy, call me crazy but not being acknowledged in a place of business where I am thinking about spending my money is a quick way to irritate me. I didn’t really bother looking through things. I did a quick one over and headed out the door. The entire 10 – 15 minutes I spent in the store, nobody even looked at me.
When you’re a boutique or consignment store, you do not have the luxury of giving shit service at one store because you know that your inadequate service can be overcompensated for at another location. I would think you would value anyone who walks through your door in hopes that they may be a potential client. Maybe I caught them on an «off» day, but I personally felt like they were pretty rude. How «elite» of you…

I’ve consigned with this place for YEARS! Lately the prices are lower, I make about ¹⁄₃ what I used to and brands like Christopher and Banks, Acorn (they’ve been out of business almost 5 years) and Target Merona are in there a lot.
Today I dropped off more merchandise and while I was browsing waiting on them to evaluate, I looked through the sweaters to see if any of my things from last week had sold. I notice that ALL 6 designer cotton fall sweaters i had brought in last week with MY dry cleaning tags still on fresh from me having them cleaned, had been dry cleaned AGAIN. EVERY single one was damaged! All were at least one size larger than before from bad stretching, One has a hole in the neck now. One the bottom was so stretched out that it looks like it will fit a linebacker, not the size XS it orginally was. One, the flour-​de-​lis design on the custom buttons was melted off and was now a shadow. All are so damaged now they will never sell in the condition they are in after what the store did to them! One sweater was so stretched out (about 3 times its original size) that they had marked out the XS size and put in M.
I also saw a pair of wool pants from ann taylor with a hole in the seat (not the seam) and one pair with the waistband separated from the pants.
And by the way, don’t know what Angle S is talking about, I have never once been given a discount, including when I used my profit to buy store merchandise!
My last consign there and I won’t recommend to anyone again. BAD news now.

This is where my love for consignments started. There are amazing finds here (including a vintage saddle Dior bag I found 4 years ago). This is a great selection of GAP, Banana Republic and Ralph Lauren with a mix of high ends like Dior and Marc Jacobs. They also have cute locally made jewelry also.
If you find out the end of season sales, if you donate can goods you get a discount!
(Plus it is right next to the Nook! — grab lunch after shopping!)

I always find such great treasures here. Their prices are a bit high but you’ll see that the quality is there to warrant it. I haven’t consigned with them before (and I probably won’t due to finicky scheduling), but always love to spend leisure time browsing through the previously owned shoes, bags, accessories, and clothing.