Quality Inn & Suites At Cal Expo

We literally stayed for just the night and even if we had 2 beds only used 1 because the other was stain and there was no way my 1 year was going to sleep there.

Excellent Stay! The previous reviews had me rethinking my stay but this location has had many renovations done since my last stay in 2013. Let me just say one of the highlights of my stay was the amazing front desk staff smooth check in and check out and super helpful. Upon arriving I was quickly greeted by both gentlemen in the front and was informed of the parking locations and swimming pool. They also let me know they offer FREE breakfast in the morning that is very delicious. I would definitely recommend this place to family and friends, its a great place to stay especially when the state fair is in town, its literally only minutes away from it. The rates they offer are also extremely affordable I was charged 69 plus tax for a night and it was worth every penny!

BED BUGS! need I say more! They knew they were there, but put us in the room anyway! Key didn’t work dayly. Wi fi didn’t work. «Breakfast» disappointing. Really lousy place to stay.

Let me first say, that normally, i try to stick to only positive reviews. That being said, there is nothing i can possibly say that is positive about this hotel… or whatever one might call this cesspool.
I travel for work most all of the time. i have stayed at five star hotels and at roach shacks. I have a relatively high tolerance for bad hotels. This hotel is by far the worst experience that i have had… in my life.
Upon arrival, i was greeted by, well, nothing. Stepped up to the counter and no one looked up at me. Once i got their attention, i was checked in and given my keys, and received no instruction on where my room was. once i found my room, i found out that they were not my keys, but some keys that didn’t work. after being escorted by an odiferous maintenance person to my room i finally got in and could relax… or so i thought.
upon entry, i suddenly had the urge to take off my flip flops and put on closed toe shoes. the floor was the most hideous thing i have seen. The carpet was pulling up. there were pine needles on the floor and a dried leaf in the corner. oh yeah, and COCKROACHES! I kid you not! i didnt realize any of this until i saw something crawling on the ceiling. i killed it and found it to be a decently sized cockroach. then i started searching for things… big mistake. half a dozen dead cockroaches in the corners by the door and twice that in the corners throughout. oh, and one spider in the bed. My boyfriend and i went to the front desk to voice our complaint and was rebutted with a stern refusal to change rooms from the angriest little man behind the front desk. so, we packed up and left. never to return again!
oh yes, and the free wifi that they advertised, didnt show up on either of our computers. we called the front desk and they said they would come over and help us manage our incompetence… they never showed. so, i had to use my own internet because i need internet for work.

wow… I am a previous employee at this hotel, I would advise anyone looking to stay here. not to. Rooms are rented out to known prostitutes and people smoke in these rooms. Most of everything was some how defective and «made up» to work.
There is so much maintenance that has been overlooked and the owner of the hotel is extremely cheep and runs the place like a Chinese sweat shop. I haven’t been employed for almost a month and I still have yet to receive my last pay check. This is a pathetic excuse for a hotel.

Decided to stay here recently. I found this hotel online searching for a place close by to an event I was going to be attending, so I wouldn’t have to wake up several hours earlier to drive from home. Booked online and figured I was good to go.
The two gentlemen who were on shift were apparently both new and not terribly well versed in the computer system. Plus they only had one computer actually working at the moment.
I showed up after midnight which appeared to be problematic. Apparently since I arrived at around 12:20pm, their computer system marked me down as a «no-​show» and that made the check-​in process difficult. The employee (after a few minutes) decided to just let the morning crew sort it out, and gave me my room keys.
The hotel feels dated. Multi-​colored lighting in the halls, soft spots in the floors and an unkempt property do not instill a sense of confidence. Furthermore, one of the employees openly stated how they typically struggled to fill 20 – 30 rooms.
The room was fairly large for what we paid. Single Queen bed. Very comfortable. Had a full size fridge, a sink, microwave, little kitchen/​eating area, full bathroom with a real bathtub and a decently sized flatscreen TV. The lightswitch just inside the room did nothing. One of the lamps was burnt out and another wouldn’t stop flickering. There was still trash in the cabinet and an unknown substance on the table from a previous tenant.
Perhaps I’m being hypercritical, but even thorough cleaning and simple land/​property maintenance goes a long way. I have been in worse hotels (Thanks, San Jose) but in all of my experiences, Motel 6 is a consistently better option.
This morning I awoke at around 6:30am and went to check out. Apparently no note of my arriving was ever made and left from the evening before. The gentlemen who was still working from last night didn’t seem to remember much useful information either. Rather than trying to expedite my check-​out, the morning employees decided to argue with the night employee regarding my stay.
Overall? I wouldn’t personally recommend this place. The room itself was nicer than a lot of places that were comparable in price, if they had cleaned it properly. That said, for short stays, I’d rather get a smaller room in better shape with less amenities.
Two stars, just for the room. But please guys, trim the bushes a little, plant some grass, replace the damaged window screens, you know, simple little stuff. It adds up and makes a big difference. And train your employees better.

I came and stayed here for work for 4 Days and in that time the front desk manger was so rude to most people he talked with on the phone. the free breakfast was just plain. there was always so form of complaint in the check in area each day and the hallways have a musty smell. the «quality» is not there.

This place is sooooo disgusting. We blocked 14 rooms for our soccer team that was traveling from out of town. When the first parent arrived Friday night, they were greeted by dogs running around the lobby, scumbags loitering in the parking lot and a foul smell. Once they entered the room, they realized that it was already occupied by several cockroaches! Disgusting, disgusting.
The worst part, we had to spend several hours on the phone to get a refund because the reservations were canceled within 24 hours.
The Department of Health did receive a call Monday morning.

Okay so… in the lobby i had a bad feeling but then hey its that kind of area, maybe they just work well with what they have i was thinking right? Get to the room. Theres a ring in the toilet, which is gurgling real strangelike… smears on walls. Stains everyplace. Weird like… moth holes? in the sheets, all of 8 pillows have bed bug stains «bleached» over (NOT) paint is chipped, furniture is all dinged up badly, condom under the bed… hasnt been vacuumed in days… no info to call the desk. Cigarette holes in the damn curtains. My fam had to go to Zimbabwe just about for ice. No elevator, the fire sprinkler is just a hole in the wall and badly rusted. The cooler was soooo loud I about nearly wanted to scream and rip the cord from the wall. Some weird substance on a seat… the carpet is from the previous century im sure. No, NO, A thousand times no. Was only there an hour and a half. Checked out.
The front desk staff are so nice and professional god its a shame they deserve to work someplace better. Really, I just wanna say something about how polite and helpful they are just…
DO NOT STAY HERE! I was lucky to get through my first bedbug mishap… i will not do it again. Please god. Its the hardest thing to get rid of in the world.

This is not a quality inn hotel. This is the worst hotel I’ve ever stayed in. I updated to the suite thinking I was going to get a really nice room. At the check in, the front desk lady name Emily was really nice. She reminded us that theirs no smoking in the rooms. When I get to the room and open the door the smell of mildew and smoke hits me in the face. I had to call the front desk to tell them to come spray the room or change my room. The rooms look really out dated and old. The TV in the bedroom was broken. The power button on the TV was completely broken off. No TV for us that night. The only heating you will get is a low blowing fan in the wall. It took my room over 2 hours to warm up with the hot shower in to help.
Good luck to all who stay here. I stayed in room 218.
Happy Holidays

got a room with wall ac protruding under the edge of the roof. It was raining and the AC acted like a metal drum. Imagine trying to sleep while the «drum» kept on going until finally falling to sleep due to utter exhaustion. A friend stayed in a room w/​out working heater. The management should fix all these issue immediately.

I commend this hotel for accommodating 130 teenagers and I for an overnight college trip. They tried to help everyone. They really did. They tried to wash and dry all the extra towels on time. They tried to unclog 5 toilets at once. They tried to feed 200 people breakfast at the same time in the morning.
Not sure if I would stay here again. The walls are really thin, so people can hear almost everything in neighboring rooms and in the hallways.

Happy to report generally good wifi – no bedbugs – comfortable beds – and I liked our floor plan because I work late into the night while partner retired early to bed. The kitchen table was a great place to work without bothering anyone else. Yes, there was a crisis – the fire caused by the industrial dryer shorting out the first night we were there, which was quite a scare, especially because the fire alarms and smoke alarms did not work. But the rest of the week, we had no problems. For the price, the room was just fine. We had no complaints, and while one desk lady was really rather rude, the rest of the staff were quite friendly.

Booked a room for the night here while visiting CalExpo. The location was super close to cal expo, the reviews/​price was about what I expected and they had a room/​ticket package that made staying a little more desirable. AND there’s a Peete’s coffee across the street
Tried to check in around 12:30 so we could head over to the fair. Turns out that fair season is their busiest season of the year, all the rooms had been booked and check in time was 3pm! I was headed back from a camping trip all dirty & sweaty and the idea of setting in a quality inn lobby for the next two hours was just too depressing to thing about. The staff was nice enough to go upstairs & check with the maids to see if they could find us a room sooner than later (Good service here :-)). We had to wait about 20 minutes — which was much better than 2+ hours!
The room was a suite — tv/​couch/​kitchenette/​table in one room and the bed/​bathroom in the other. Our room was clean, everything worked, the ac was working, didn’t smell, etc. Actually it was better than was I was expecting from the reviews.
FYI here — The location is walkable to cal expo but the gal at the desk that gave us the directions was incorrect in what she told us. She sent us to gate 12 — which you can’t enter from unless you are a exhibitor. She should of sent us to gate 10 which was the opposite direction. They do have a shuttle to the fair and if we would of know about the extra walk to gate 10 then wait for a fair shuttle we would of taken the hotel shuttle.
All in all no complaints.

First of all, «Danielle» was very helpful. When we got Room 202 (Remember that: Room 202), we found all kinds of problems that you would expect at a hole-​in-​the-​wall, fleabag motel: alarm clock without a cord, a socket with a six socket splitter that did not work, an air conditioner on the wall that was plugged into an extension cord that went off automatically for no reason at all, an unplugged phone, a TV that was unplugged. When we plugged in the TV, reception was awful. When we plugged in the phone to report the room, the front desk could not hear us.
After reporting the room, Danielle asked me to go down to the front desk so that she could give us another room. We were given Room 204, right next door to Room 202. It was night and day! Everything (except the entryway light) worked better.
Room 202 was the only reason this motel gets four stars. It’s a good location near the State Fairgrounds. Top Yogurt across the street is a terrific dessert spot. The room we did get is awesome: new berber carpeting, great mattress, more than enough pillows, functioning cable (old cathode ray TV set, but the picture is fine).
One last thing about Danielle: She was on the phone while she was getting me the second room, and she was doing her best to give someone directions from the freeway to the hotel. The person on the other line was clearly lost and getting even more lost since he/​she was on a freeway and passing up exits instead of stopping somewhere and getting directions. Danielle is a desk clerk, not a GPS system, but she stayed with the driver and gave several directions to get him/​her to the motel. I would not have had that much patience for an idiot motel patron.

I stayed here for one night and the maids stole a christmas gift I’d been given the night before by a good friend. Repeated calls to management over a one month period yielded not a single call back, even after a threat to call the Sac PD and file a report of theft. Stay far, far away from this place. I’ve stayed at lovely Quality Inns before, but this particular location is not only shady, but completely lacking in any sort of skilled management.
Oh, and the TV in my room was broken, and the carpet was molding in the corner. As if the first strike wasn’t bad enough, this place is a mealy, broke-​down mess (as of December 2012).

Advertised a sofa bed. Big mistake. Sofa bed filled with back biting springs. Middle of the night woke up to the sound of something. Sounded like a cricket from the bathroom. Thought it was the heat lamp. Nope it was a cricket under the towel on the floor. Found a little spider in the sink. Stupid damn motel. Should be a one star piece of crap. I did ask for a different room but all they had were two doubles. Stupid freaking motel from hell. Go somewhere else. Asking for my money back.
edit– giving another star because the girl working the counter tried her best to accommodate us. She even got us a sofa bed which my son was more comfortable in. Free wifi was also a plus and the free breakfast bar. BTW TIP people. The ones who put the food out worked hard for you. Oh and by the way it was a cockroach under the towel making a clicking sound.

We made our reservations for this hotel the night before we stayed. Upon arrival, there was much confusion because they needed our credit card again and said we hadn’t been charged yet. Eventually we realized the online reservation didn’t pay for it but just reserved the room and it still needed to be charged. Everything turned out okay there but there was much confusion.
In addition, according to the person at the from desk at 1am when we checked in, they’re no longer a Best Western and are now a Holiday Inn (not 100% sure on this — don’t quote me). However, NOTHING in the entire hotel said that and everything down to the name tags & cards said Best Western.
The room its-​self was very nice and clean. We had one issue with neighboring guests, their TV was quite loud but after we complained staff took care of that right away.
This hotel has a very nice pool & hot tub, both of which are very clean. Keep in mind these are outdoors so the pool can get a tad bit cold when the weather isn’t too nice.
Check-​out was much smoother than check-​in, and the staff was very helpful in providing us directions and attraction recommendations.
Overall, there were a few confusions but the actual hotel was very nice.

My wife and I have stayed at this Best Western 4 different times over the last 5 years or so. It’s in a good location near all kinds of food, shopping options and the fair grounds. When the fair is going on, prices are typically more and the hotel is busy and louder.
Like all Best Westerns they have breakfast. It’s deceit, various options. You should be able to find something. I like the BW brand because of the breakfast option, it’s always a given at all BW’s.
Rooms are good size. Suites are large, with doors separating sleeping quarters, small «kitchen» area with microwave, fridge and 1 cup coffee maker (other drink/​food options are nearby). TV and bed quality varies based in the room. Shower pressure is good, heats up find. Parking can be tough to find during busy weekends, but you can park on the side street.
Staff has always, everytime been helpful and polite.

A decent motel, but forgettable as far as over night experiences are concerned. This hotel chain understands that, and there is a quiet resigned dignity and … ennui to this place. Best Western is in a loveless relationship with you, but it does what it needs to, and you both walk away unharmed but slightly unnerved at the end of the transaction.
I take umbrage with this hotel appearing as «walkable» to the Cal Expo grounds in State Fair literature. Oh yes, Gate 10 is only down the street, but Gate 10 is a parking lot for exhibitors, so unless you’re one of them, you’re a mile and a half out with the only foot path being along a six lane highway. Lame.
Continental breakfast was the same as the room: uninspired and utilitrian. I did enjoy my coffee, though. So points for that. Odd point: they have a statue of a gold Brooklyn bridge behind the check in counter. I enquired as to why a motel in Sacramento would have that. She had no explanation, but I have a sneaking suspicion that they just took a bridge that looked *like* the Golden Gate in nearby San Francisco and covered it in gold to evince something of a larger regional character. Best Western, I pity you, and myself, for our chance encounters.