Larkspur Landing Sacramento

I accidentally left my pillow at this hotel during our recent stay. When I called to let the staff know, they were friendly and receptive, and went above and beyond to ensure it was returned to me in a timely manner. I was thrilled when I got it back a couple weeks following (being someone who suffers from chronic neck pain), so I wanted to thank them again for their efforts. It’s the little things that you remember, and this quality customer service will be the main reason I return to this hotel in the near future.

I arrived for a friend’s wedding. The night I arrived, there was disgusting hair stuck onto the walls left over from the previous guest. Sooo disgusting…
The next day saw the sign that said if you wanted your towels replaced, put them on the floor. So I did. Left the sign that said «OK to clean the room.» Went to the wedding came back at night, the room was a complete mess. The only thing the maid did was open the curtains to the window. The dirty towels were still all over the floor, bed was a mess, the room was a complete mess and not cleaned and it looks like the maid just left it and did not care to clean at all as she didn’t clean a single thing, didn’t clean or make the bed, never replaced the towels. It was mortifiably disgusting. I was afraid of bed bugs at this point because of how much nothing was cleaned and it was and looked soooo gross and such a disgrace. Lucky for me, I had 1 clean towel left to shower. But really disgusted at this point.
For the amount of money I paid for this room per night they could have done their job and cleaned the room instead of leaving a disgusting mess and being lazy. I definitely would not recommend this hotel to a friend. Unless they get better maids or unless they get their act together and provide cleaner and non disgusting rooms, I will not recommend this place.
Also they have free wi-​fi that doesn’t work sooo it goes in and out, mostly out. Soo it was hard to contact people when needed. Very disappointing experience. The only good thing about this place was the lady at the desk when I came back at night, she was African American. She was very nice. She is the example of good service. Other than that, I don’t recommend this place.

I asked for a top upstairs unit, our room was floor level,
Many buzzing noises and the sound of pounding footsteps from above all night
Also room at end of hall, the sound of slamming exterior door all night and early morning
Previous Unilocal comments couldn’t save me from an unsleepable night due to your staff not listening to my only initial request.
I choose a different location next time I visit family
I showed Matt at front desk my concern on Unilocal before checking out
He showed no concern only silence

For $ 129/​night, I did not receive housekeeping service during my two night stay. No new towels and bed was not made. The sink was super low and the toilets did not flush well. The bath tub creaks in certain areas (pretty creepy) and the A/​C took 10 mins to turn on. I am pretty disappointed. Won’t be staying here again.

I have stayed at Larkspurs in other areas and have never been disappointed! We were greeted by Sean who checked us in very promptly, and recommended some very good places to eat. Our room was very spacious and I really liked that it was two separated bedrooms with a door. Everything was very clean and the beds were very comfortable. There was also a young lady at the desk who was very nice, and greeted us everyday as we walked in and out. The breakfast was small, but good since we were always in a hurry. Overall everyone was very pleasant, and I will definitely come back!

Great hotel! Especially for the price. I was very pleased to walk into a room that felt very lavish, yet warm. The bed felt GREAT, and the bathrooms were simple and clean! My boyfriend and I only stayed one night so we didn’t really use the kitchen with stove/​fridge or the TV. Breakfast was «grab-​n-​go» style but it was healthy and filling enough. Customer service was also fantastic which made our stay that much better. Tip: bring your own toothpaste.

So first of all remember that this is a budget hotel. Not like super low budget, but not a Hyatt or even Holiday Inn for that matter. Everything was nicely presented. Nice lobby, nice grounds, but as far as the rooms… eh, just ok. Great pillows though. Where this hotel exceeded expectations (at least this one, no experience with the other locations), was the customer service. We spent 2 nights here and I have to say, the staff was exceptionally friendly. Most notably Vanessa, who went out of her way to accommodate us and make sure we had a pleasurable experience. We checked in late, and the second night we were there, came in very late. She helped us twice when she didn’t have to and went so far as to get us some cookies even though they were all gone. Matter of fact when we were leaving I can’t remember the gentleman’s name, but evidently we got the breakfast hours wrong and everything was already put away. He helped us get a few cereal boxes, milk, and a few other odds and ends. So the staff here definitely knows the meaning of customer service. Everything that was done for us was greatly appreciated. I don’t expect I will be going back to Sacramento anytime soon (I was only there for a wedding), but if I am back in that area I will definitely stay here again. Kudos. Keep it up.
P. S.- Yes the fridge and ac/​temp are noisy. Yes there is no warm food for breakfast. THAT was disappointing. They did have good options though as far as yogurt, cottage cheese, fruit, fruit juices (real fruit juices not that cheap dispensed crap). But no eggs, french toast, bacon, etc. A lot of not so good packaged pastries, bagels, etc. Basically a bunch of bad, not so healthy for you stuff. Even that wouldn’t be so bad if it tasted good but a lot of it was stale. They could do better in that regard. Single serve packaging probably isn’t the way to go with this. You guys are killing it with the Otis Spunkmeyer. Don’t drop the ball on the breakfast stuff.

I stayed here when I had to be in the area for something. This was the nicest and most safe feeling hotel in the area by my standards. I’m not an eggs and bacon breakfast person, so the breakfast provided was fine with me — bagels, cereals, muffins, and juice. I stayed in different rooms and some were better than others, but that wasn’t a big deal to me… I was just glad I had a place to sleep at night since I was not a fan of the area. Anyway, the best part of staying here was a woman who worked here — I don’t remember her name, but she was from San Diego. She was such a great person to talk to!

This was a decent hotel, especially for being cheaper then the surrounding hotels. Rooms were clean and spacious, and the staff were all very friendly and helpful. The free breakfast was a little plain, but who can complain when it’s free. Will stay here again if in the area.

Came here for a wedding.
Location:
You’ll find that this place doesn’t seem to have any markers or signs when you U-​turn into the parking lot. This is meant to either confuse you or create an air of mystery. We’re still not sure.
Room:
Can’t complain about the accommodations. There’s a fridge, a sink, and even a stove if you want to cook during vacation.
(Added this portion after seeing complaints about towels and bedding, etc)
Bathroom: immaculate. No stains or anything funky.
Bed: very clean and comfortable. Lots of pillows and warm blankets.
Noise: there was a group of young people (God that makes me sound old) who were clearly parting down the hall from us. We didn’t hear them.
Service:
FREE PARKING AND BREAKFAST. Can’t beat that. Trust me. When our room keys didn’t work, they were up with a new set within the minute.
Shout out to Tanya and Matt who worked the front desk while we were there. They definitely brought this review to from four stars to five!

I travel a lot for work, so I am often in hotels. I’m not a fussy person and rarely write reviews. But I’m not happy with the Larkspur.
Positives: The front desk staff here are great, as are the lobby decorations– the hotel gives you a good first impression. Breakfast is nice.
However, that’s not the case with the rooms. I don’t mind outdated cabinets, but at least have refrigerators and fans that don’t make a lot of noise and sound like they are dying. I was surprised to find a breaker box in the room (weird) but happy so I could shut off the noise. The only bed was small– a full?
The cleaning service was the worst I’ve ever seen and actually prompted this review. My towels were left on top of the sink, nothing was cleaned, there were coffee spots on the counter. Wouldn’t stay here again.

Just arrived and already disappointed, what kind of hotel unplugs the tv between guest stays? Entry and pictures online are deceiving. Rooms, TVs and appliances outdated! I can hear guests 3 doors down. The bed is either a twin or full at the most! There is also a full on electrical panel in the room, what for what? idk. I guess it’s okay if your out on business hence the 2 stars.

I like this place. I have a service dog, so it’s hard to find a pet-​friendly hotel. They charge $ 75 for your dog, so be sure to have your documents handy. I had a hassle at the desk –we drove 200 miles for a funeral, and to be told we had to pay an extra 75 bucks wasn’t cool. The manager straightened it out. That being said, comfy bed, clean, even a kitchen. All for $ 110 + tax.

I loved the home feeling of this place. It is secluded and was fairly empty considering it was the weekend. They have complimentary drinks ²⁴⁄₇ and put out warm cookies during check in hours. The room was clean, spacious, and had a decent sized kitchenette and bathroom. This place lacks a few common amenities you’d expect from a 4 or 5 star place such as a pool, room service, bell hops, but is definitely makes up for that in the low key vibe and excellent customer service. I will be staying here again in the future.

Love this home away from home. Staff super sweet and easy going, excellent customer service. Amenities fabulous. 7 days breakfast, small work out with spa. Free laundry. Full size frig micro and half size dishwasher with two burner Stice top Comfortable beds and pillows. Very nice rooms. Great location.
Only draw backs… no pool and barque area located by front door with only area that smokers go to smoke

I didn’t have much time to explore the area so I have no idea if this place is in a good location or not. I was somewhat disappointed, the pictures are deceiving. The bathroom seemed pretty grimey and all of the dishes in the «kitchen» were dirty. I went to write a few notes and the pad of paper had one sheet left. The walls were pretty thin and you could hear people talking in the other rooms. I went down for breakfast only 2 minutes after the closing time and was told I wasn’t able to get anything. I wish I had known about the motel 6 down the street before hand, I would have saved more money for the same service.

From the outside and from the pictures, this place looks pretty modern. On the inside, the hallways and rooms were very dated and felt very old.
First off, when you drive up, there is no clear path to the lobby. Most hotels have a drive up entrance where you stop, unload your luggage and checkin. This place has some double doors that look like the front entrance, but no temporary place to park and unload your car. Awkward.
This place is 4 floors with very creaky sounding elevators. On the way to the elevators you pass a guest laundry room and what looks like housekeeping’s storage and linens area. Areas like that are usually tucked away somewhere, not right on the first floor in the path of all the guests.
The hallway on the 4^th floor has dated, dark paint with some paintings on the wall that look like they were picked up from a garage sale. The lighting was pretty dim, almost scary.
The rooms were EXTREMELY dated. Everything in the room felt like old. The desk was nice large size, but it looked very worn. The kitchen counter and tiles looked awfully old. The lighting was very bad. The bathrooms were very old looking as well. The worst thing about the room was probably the AC. It’s a loud wall unit that didn’t get any air to the bedroom. You have to leave the bedroom door open to get any cool air. Did I say it was loud? It was loud! Annoyingly loud.
Breakfast was provided, but it was one of the least appetizing offerings I’ve ever had. I’m glad they provided something, but to call it breakfast was a joke. There’s no hot food, unless you consider toast hot food. It consists of bananas, some small cereal boxes, packaged bagels, muffins, and danishes, and small canned fruit drinks. Oh, and of course, coffee and tea.
So what’s good about this place? The rooms were a good size. The housekeeping staff greeted us a few times. There was plenty of free parking. Free wifi.
From the ratings and pictures I guess my expectations were set a little high. I was very disappointed, as was my wife and kids. I doubt we would stay there again, but who knows, maybe this is the gold standard in that area.

Really was not all that impressed with our stay here on the 18^th of December. It showed promise on the website and via booking but then once here it left a lot to be desired.
Our stay here was for one night only for the night of mine and my Husbands Wedding Anniversary which then rolled over onto my Birthday the following day. We decided to stay here as it was within walking distance of Ruth’s Chris where we had dinner reservations.
First impression arriving in the lobby was ”niiice”. It did look very nice, al decked out with Holiday decorations and had a nice lounge area to one side with a mini snack shop on the other along with computers available for use. The room was also more like a suite, it had a separate Bedroom and seating area along with a Kitchen for long stays. It was a little darn inside butonly staying one night it wasn’t so bad only as we started getting ready for our evening out we started to notice issues.
— The bathroom Towels were shredded and frayed.
— The extraction fan that is usually in the bathroom was what we thought nonexistent until we later discovered it in the room next door — The Bedroom. Wtf?
— The Bed was extremely uncomfortable.
— No hot Breakfast but a continental Breakfast served in the lobby with minimal seating. When we booked it stated a hot Breakfast which my Husband was looking forward to. As a result we ha to go out and pay extra for a meal.
— I looked over the Breakfast offerings and picked up a Yogurt to eat only to discover it was 2 weeks out of date (see picture:
)
The only 3 positives I can think about our stay here was that:
— There was complimentary Tea and Coffee in the Lobby. None of these Cookies I had read in previous reviews about though.
–I had the Fitness room all to myself on the morning of my Birthday.
— The location.
Wit that in mind I think 3 stars (actually 2.5) is very generous. To think we paid $ 130 for our stay here when it wasn’t much better than a cheap motel you would expect to pay for no more than $ 50 for. I shall not return.

I cannot believe 3 and 4 star reviews. Are people seriously rating this place based on the breakfast and not the accommodations? This place is GROSS!!!
My company booked a room for me here, I walked in my room and immediately felt itchy. This place looked straight out of drugs inc. The first room I was in had a musty smell and a strange noise (the fridge or A/​C unit) I went down to the front desk and asked for another room hoping the next room would be better. The 2^nd room wasn’t any better, it was dirty, the AC unit wouldn’t turn on, there was burnt coffee in the coffee pot, and smelled horrible! I stood at the entry looking at the bed and thought to myself there is NO WAY I’m sleeping in that bed! So I went to my car found another hotel (crossing my fingers the company with reimburse me) and called the front desk to tell them I won’t be staying there due to the issues I mentioned. The person in the line apologized and assured me my company would not be charged.
With so many other options in the same price range there is no need to stay in a dump like that.
I found a Courtyard Marriott that was 10 minutes away from Larkspur for the same price with beautiful rooms.

After reading the glowing reviews of Larkspur I decided to book a weekend here. The free parking and complimentary breakfast definitely helped to seal the deal. The breakfast spread has the usual milk, juice, yogurt, baked goods, bagels, toast, cereal, and hard-​boiled eggs. It is close drive to Arden Fair Mall and UCD Medical Center. The room has its own little kitchen and there are coin-​operated washers and dryer on the first floor. Now onto the reasons for the two stars.
The bed and pillows are extremely uncomfortable; I was not able to sleep for more than a few hours. Only the first floor is well ventilated, while the upper floors smelled like a mixture of wet dog and musk. And no room service, at all. I will look for another hotel next time I am in Sacramento.