Put this McDonalds on the bad list. They have one cashier open during the lunch rush hour so the line was out the door. The older lady who was a cashier has a major attitude. See the picture to see who this lady is. When we told her one of our orders, she gave us a hand signal like to tell us to talk slower and rolled her eyes. Even though we told her the order again she still got it wrong and punched in a McDouble instead of McChicken. Horrible service when you eat there. Drive thru seems better from the other times I been here. Food seems fine. Everything tasted just about right. Just don’t expect top notch service here. This McDonalds is convenient since it’s close to my office.
Megan L.
Classificação do local: 5 Rancho Cordova, CA
My mcflurries here are always mixed in perfectly and other McDonalds always just put the candy on top this is 5 star worthy and the fries are perfectly golden brown.
Gary F.
Classificação do local: 4 Lincoln, CA
I dropped by for a late night smoothie. The automated smoothie machine shorted my drink noticeably. I’m thinking a high percentage of fast food workers would have served it as-is, but without me saying a word, this gentleman explained to me that it was short and he was going to run it again. That was the right thing to do! Thanks. I’ve been to this McD’s a few times and will say that it’s not the newest or sparkliest one I’ve ever been to — but the staff seems well trained and well managed.
Fran B.
Classificação do local: 1 Elk Grove, CA
So I ordered a small shake without whip or a cherry for $ 2.80 and it was VERY small. Looks like the wrong cup. Is this how McDonalds will make up for pay increase? If so, I will stop by for a treat less in the future!
Vincent P.
Classificação do local: 1 Sacramento, CA
One of the stingiest McDonald’s ever. I bought a large soda and just went out for a few min and they didn’t want me to refill my drink cause i went out the door for literally minutes. I’ll never go to this place again!!! I bet they dont serve much fries either!
Amber Q.
Classificação do local: 2 Sacramento, CA
The only reason why this McDonald’s has 2 stars is because they keep the facility(including the play structure) clean and they workers are polite. After that they are awful. They do not know how to read their own tickets and I have had to send my food back TWICE and it is STILLWRONG!!! If you come here, don’t get complicated on your order. Just let them make it the way it is suppose to be made with no modifications otherwise your food will be wrong. This is why entry level fast food workers should not be getting $ 15/hour.
Ray S.
Classificação do local: 1 Sacramento, CA
Never going back to this McDonald’s ever again… Had a chicken sandwich that had enough mayo on it to make four more sandwiches! I call to speak to a manager and she didn’t sound like she even cared, but that’s OK I’ll never go there again!
Catherine F.
Classificação do local: 1 Sacramento, CA
Terrible manager! This is not a review about customer service but a review on what kind of people you have working here. I got my daily caramel frappé here before work and I was so astonished of how this manager treated her employee. While I was waiting inside. You just hear her yelling at this employee right across the counter that was mopping yelling, «Mila.Mila…Mila!!! You missed a spot! Stop doing such a crappy job!!» I was lost for words, this person yelled at this poor 30+ year old employee like she was a slave. I mean where is the professionalism with this manager? I’m a manager myself and I would never do something like this to my employees! I mean she yelled in front of everyone and everyone went on a halt when she did that. The faces of the other employees looked like this is normal to them. I don’t want to know what kind of treatment they get here behind closed doors. This is one of the reason why employees don’t last in their job and they dread coming in to work. It may just be minimum wage but a job is still a job. These employees shouldn’t be treated like this in front of everyone! If you have a problem take that to the back and talk to them. Or simply even just say, «hey you missed a spot do you mind redoing that». If you want respect you need to be respectful to the other person as well. This manager was not doing anything, she was spacing out while the other employees were so busy around her. She didn’t care about how the other employees were struggling to make up time to give the customers their food on time. She only cared about when she seen this one employee missed a spot when she was mopping. To top that off, right after she yelled at this employee, she notice that I was upset about what happened and shook my head, and she glared at me with such hatred eyes and rolled her eyes at me! Wow! Who the heck appointed her as a manager? I just hope God forgives you for being such a person.
Jack P.
Classificação do local: 2 Sacramento, CA
The whole lobby and play area is generally dirty. The staff is usually cranky and whenever I go there is like a Easter Egg Hunt where I get to find which part of my order they screwed up. I really wish I could convince my wife to stop going here.
Rosario F.
Classificação do local: 3 Stockton, CA
I’ll give this 3 stars just because all my drive through experience were great! I live down the street and not once i met a worker with a bad attitude. They are quick and very friendly. Especially the morning crew. I also only gave 3 starts because I never been inside or know how sanitary it is such as the play area, bathroom, and tables. Other than that, i love going here.
Elena G.
Classificação do local: 2 Sacramento, CA
The week of 5÷25÷2015 I ordered a Filet-O-Fish and it tasted like cardboard. This McDonald’s is getting worse every 6 months. There is no doubt they are now using a lower quality fish to make the Filet-O-Fish at this location. The tartar sauce was not up to par either. Terrible.
Jana T.
Classificação do local: 1 Sacramento, CA
This has to be my least favorite McDonalds and I pride myself on being a Queen of Ronnie McD’s. Shit, I even have a special list here on a Unilocal for logging my Ronnie McD escapades cross country. Well… Cross California actually, yet I digress… Here’s what chaps my hide about this location and I’ve been here twice spanning the last several months: 1. Rude employees including the female Hispanic manager on shift today. I failed to get her name but suffice to say she’s the one who sports one of her front teeth aligned dead center of her mouth. My husbands Hispanic so zero racial slams here; just keeping it real. Very odd and under positive influences I wouldn’t have made mention of this anomaly yet when crapped on with her deplorable customer service and a disgustingly smug attitude served as a side dish I notice that I will then tend to focus on a humans undesirable traits which match their less then savory disposition and character verses overlooking cosmetic traits and appreciating the inner beauty of a soul. Since she was devoid of any positive traits I fixated on the yuckiness. No smile. No sincerity. No appreciation for two pleasantly dispositioned paying customers. No «how may I help you» «thank you» or «good bye». And she clung to the small amount of ketchup packets we requested for our in store to-go order as if they were the last ketchup packets on the entire planet and as if she had made them herself. pfffffff… Número Uno hide chapping event on both trips to this subpar McDonalds is that they charge for condiments such as mayo packets which is how I eat my double cheeseburgers and McDoubles; I chuck all the buns except maybe one and drown the fatty cheesy meat-like-burgery goodness in a mixture of ketchup and mayo. Not on this trip as this«Manager» informed us she’d be charging us .25EACH packet. Needless to say I choked down my dry burgers sans the mayo but it’s the principle of the matter. Cheap cheap and cheap. Lastly this location should take some of their proceeds and repair and maintain their outdoor lighting as on our maiden voyage here we drOve clean past this dive as the Golden Arches as well as electronic signs were either completely turned off, not working or only partially in order making it impossible to spot them. If this happens to you just look for the Burger King located directly across the street and use it for your lamppost. Or just to to BK where the prices are higher but you may actually receive some decent or superior customer service.
Samantha C.
Classificação do local: 3 Sacramento, CA
The parking lot and drive thru situation needs work. When cars start getting backed up at the drive thru, they tend to block off the narrow driveway. If you’re parked by the drive thru, good luck getting out. If you’re trying to go out that way, better turn around because it’s an accident waiting to happen.
Erin V.
Classificação do local: 1 Sacramento, CA
Employees are nice, service is fast. But they get ONESTAR for being the most expensive McDonalds for miles. Does it make any sense that you can get 20 Chicken Nuggets for $ 5 but a 4 piece chicken mini meal is $ 4.29?
Toni M.
Classificação do local: 2 Sacramento, CA
The tea is fresh 82% of the time. Nice employees. Bad management. Poor ownership. Premake breakfast burritos. thats why they are hard. Because they microwave them. Nasty. I wont eat food here. But like I said, the tea is usually good. Everything else sucks here.
Matt B.
Classificação do local: 2 Folsom, CA
Been going here since it was built but my soon decide to venture to another one. It was a fun place to work on my computer while my son played but it seems to e always dirty. Finding a clean table in the kids area is rare. Kinda scary to think about how clean the play structure is. Service is never really that great. The only thing they get excited about is when you ask for sauce and they get to tell you no because it cost extra. Some even act like it’s coming out of their checks. Kinda bummed this place has gone downhill.
John G.
Classificação do local: 4 Citrus Heights, CA
The service here is pretty good n fast. When we’re in this area we stop by this McDonald’s all the time. Only once they didn’t want to give us a water cup and wanted to charge us for it.
Tiffany N.
Classificação do local: 3 Rancho Cordova, CA
Always make sure you check to see if all your food is in your bag before you leave. I don’t see the point of repeating my order to me if you aren’t going to give me what I ordered. The only plus was that I didn’t get yelled at by the cashier like I was when I visited the McD’s in San Jose.
Christine T.
Classificação do local: 2 Rancho Cordova, CA
McDonalds is McDonalds. No matter where you go, everything will be prepared the same. The stars are for my order coming out wrong!!! I Ordered 6 Egg McMuffins(2 for 3.00 deal), I only got 5. I ordered a sausage biscuit with cheese and no egg. I got a biscuit sandwich with egg/cheese. –_– Service was okay, place was clean. I’ve had better experiences at this particular location before, but there’s always one mishap with my order.
Dale H.
Classificação do local: 3 Portland, OR
I used to bring my boys here when they were younger. It’s been a long time. This place caters to those with kids. They have a huge play area, and very little area for those without kids. And that’s ok… it serves it’s purpose well. They are very attentive to the play area. They try to keep it clean, which can be hard to do. I think this isn’t the best place to bring your laptop(they have WiFi) to keep up with your fantasy football team and drink a soda on a Sunday morning. My bad… I have a later engagement just down the road and thought this would be a good spot. Live and learn. If you have kids and are looking for a play place, look no further than here.