McDonald’s

I have a tendency to judge McDonald’s by 3 main points.
1) the sweet tea
2) frequency of getting my order right
3) employee attitude
everything else is pretty much the same, tho some McD go out o thier way to show their hatred for their hatred for their customers (fruitridge/​Stockton), and some have more bums outside than others.
This one passes the test. been coming here semi regularly for last 6 years. I’ve never had a bad batch of sweet tea, they get my order right 95% of the time and the staff is friendly enough and is quick and concerned the few times my order is wrong… this may not be a 5 star restaraunt but as McDonald’s goes… yeah they get 5 stars for sure. they should be an example to others.

Was just here and had to leave. There was no one in the dining room but two customers ordering and my husband was in line. Waited over 10 minutes because the two people ordering before us had apps they had downloaded on their smart phones and no one knew how to help them. Their own staff didn’t even bother to come check up or help. Smh. Place is so ghetto and scary. I wouldn’t come alone for nothing.

It’s a hit or miss here. I normally come in the morning. Usually the drive-​thru is not packed but it all depends on who’s taking orders.
Some days it could be two cars but the person taking orders doesn’t know how to multitask so it could take a lot longer as if you had seven cars in front of you.
And other days there will be seven cars and it’ll take as if you only had two cars in front of you. So –1 star for the drive thru @ times.
Nothing stands out at this location and that’s okay with me. As long as my order doesn’t get messed up, which has only happened a few times.
The times I’ve gone inside, I’m in & then I’m OUT !
I do like how the drive thru is wrapped. I’m& its only one lane, I don’t like the 2 lanes because people always try to cut or push their way in.
Over all I won’t stop coming here, unless they really start to mess up, or the days when the drive thru person takes forever… Then I shall go elsewhere. But where else can you get a fountain diet coke for $ 1???

This is the worst McDonalds I have ever been to. They treat their customers like shit.
On February 28^th around 7:30pm, I went to the drive through and ordered a mcflurry. After I placed my order, I asked if I could place a second order for the second person in my car. The employee running the drive through said «uh no, we’re a little busy right now.» My passenger said «So you won’t take my order?» The employee said «Uhhh depends how big the order will be.» My passenger said «Even for just a McFlurry?!» The employee said: «Well that I might be able to do. It’s just one mcflurry.» My passenger then attempted to order a butterfinger mcflurry, but they employee said they were out! Out of a basic mcflurry flavor? Really? They weren’t even busy that night at all, but I still had to wait over 8 minutes for my mcflurry. The drive through guy’s utter lack of professionalism was completely unacceptable, as was the wait time.
I submitted a complaint online and after corporate told the store about my complaint, a manger from the store called once but did not leave a voicemail. I knew it was that location because I googled the number. When I called back, the manager who answered did not even apologize and literally said «Well what do you want me to do about it?» As a manager, she should know what to do about it. McDonalds should be thoroughly embarrassed to have a manager who doesn’t know or care enough to make customers happy. Furthermore, she defended the employee and said «well when we’re busy we don’t take more than two orders from the drive through.» 1. I was only trying to place two orders. 2. That’s complete bullshit. She was also very unprofessional with lots of «uhhhhhs» and clear disinterest in my complaint.
Another example, another time I went to this same location I ordered an iced coffee and specifically said «black, no sugar, no cream.» A different manager gave me a cup with 90% milk and 10% coffee. When I complained, he argued with me, saying that black coffee would be too strong for me and asking me repeatedly if I was sure. I’m an adult – I know how I like my damn coffee. When I insisted he give me what I actually ordered, he said they were out of coffee. I had to wait 20+ minutes to get my coffee.
This location is unbelievably unprofessional. Definitely never going to go back.

Just dropped by for lunch and was standing in line waiting to order, something that can kill the mood? The manager. Im not sure if it was a manager (he was wearing a different color shirt and he seemed to have that authority) but there were two cashiers asking him for assistance at the register and he had a lot of attitude in his body language and in the way he talked (just felt like he didn’t want to help them)
Restaurant was decent in the dining area but I did need to use the bathroom and it was messy when walking in.
Food came out fairly quickly and it was good, I had the Big Mac meal. McDonalds has always been a good place for me, this one seemed a little different with employee attitude.

We don’t go to McDonald’s very often but sometimes we stop by there for breakfast. I don’t know when Mc Donald’s got so expensive but it’s ridiculously overpriced. It’s always been bad for you but it used to be affordable so if you were in a hurry you could justify eating there. Now that I have realized how expensive it’s become I can no longer justify eating there anymore. When your family of five can eat at a really restaurant for not too much more than what you would spend at Mc Donald’s, it just doesn’t make sense!

Every time I have went into this McDonalds they have gotten my order wrong. I used to work for a different mcdonalds in the area and I go to this one sometimes because it’s closer to the freeway entrance I take most of the time and their drive through time is always too long of a wait, and they get my order wrong too often. Management needs to come down a little harder on these guys. I know it was harder on us when I was working at McDonalds. Customers waiting on anything was parked to keep the drive through going and food was checked before it went out. Come on guys, step up.

I give this place 0 stars. Bad customer service and Rude people. It took 20 min just to get my food. But then again, I guess that’s how all fast food restaurant customer service are.

Ordered a big breakfast and a couple egg mcmuffins. When I got home (just down the road) I opened up the big breakfast to find a congealed lump of egg, that was maybe the equivalent of one egg, but the edges and top surface was so old and dried out they were cracked and discolored. Absolutely gross. Doesn’t anyone care when they picked up that egg to put it on that styro tray that it was so old and dried out that it wasn’t edible? or if it was pre packed that it was so old? No one saw that, it was painfully obvious that the egg was old.
I guess I never learn, ALWAYS double check your drive through orders.

My fries were fresh but it sad they didn’t offer ketchup in the drive thru and sucks I forgot. Then to top it off no napkins. Really drive thru ??? Serve as you would like to be serve. I sure don’t like paying for half a$$ job just cuz Ronald is tryna save a few bucks. Lately the chain is lacking.

I really do not like the double drive thrus, this McD does not have it. Its not in the best of hoods so don’t leave anything in your car. Customer service was fine. Drive thru speed was ok.

As far as Micky D’s go this spot is the best. Staff is always friendly and not to many undesirables

I am always in need of wifi and coffee throughout my business day. I work on the road a lot. I have to say that McDonald’s has these covered. This location is right off the freeway which is why I come here so often. I usually can always find a quiet table to work. The food is the same at all locations but this location has good service and it’s exceptionally clean. They just remodeled this place so there are flat screen tv’s and a nice décor. It’s not the red and yellow décor of the past. No signs on Ronnie the clown around either. For the moms and dads. there is a really nice play area too.

Like ANY other McDonalds the food is the same. decent not much more not much less.
The lines at this drive through however seem to be 5 – 10 cars long ALL day EVERYday. NOT ok.
Luckily for me I only frequent this McD’s when in my parents neighborhood.
Oh and Michelangelo stop complaining and giving this 1 star when you are so able to FAKE and ghost check ins here to be the duke…
and Terry quit being a bitch, they have NO responsibility to accept garbage from your car and touch it. then to touch the next persons order. EWWW.

I can’t wait to back to this intensely original restaurant with the outstanding service. Where else can you get your daily supply of trans fats to make your skin shiny and your heart beat like there’s no tomorrow? Where else can you make a real difference in farmers’ and animals’ lives? No where! Only a sense of caring and love emanate from this quite excellent culinary establishment. Don’t wait! Watch their latest gems of commercial artistic expression and be moved to spend several (not many) dollars enriching a corporate establishment only a family could love.
(warning-​motto breach)

McDonald’s — You are F*CKING LAME
SITREP
This is the Mickey Dees in my hood. Often I take power walks in the evening around my neighborhood and once in while I will grab a small fry to satisfy my salty potato addiction.
THE ISSUE
Of course McDonald’s menu fare has become so standardized that I am guessing there is no «surprise» that much anymore as to what you would expect. Their McDoubles, their shakes, their Angus burgers, and their fries are all very standard for consumers. So most review issues these days have to do with customer service, cleanliness of the establishment, and perhaps preparation snafus.
This evening after finishing my power walk by 8pm, I happened by my neighborhood McDonald’s which doesn’t close it’s doors to the restaurant portion until 9pm. The drive-​thru then stays open until 1am. However, as I was happening upon the restaurant, I noticed some «commotion» amongst would-​be patrons that were stuck outside the front door. Of course, I was interested in what was going on, especially the fact that the restaurant was kicking people out and not letting anyone in.
Was there a fight?
Did someone get hurt?
Did someone have a heart attack?
Why so much commotion?
No. It wasn’t anything exciting like that. What happened is apparently they go into a «lock-​out» mode when their staffing falls to 3 – 4 people or fewer. And then they don’t service people in the restaurant anymore. They only do the drive-​through customers.
I find this terribly unfortunate and ironic because I want to know, «When did the drive-​through „drive“ the business plan for McDonald’s?» The problem as it manifests itself is that there are several apartment complexes near my condo-​complex where a lot of families I recognize come and socialize, congregate and buy their dinners there. [I won’t enter in this review into a discussion on the merits or cons of a McDonald’s meal — I accept the fact that it is a restaurant establishment like any other and it’s up to people to monitor their own intake of particular kinds of fast food — so this is not a lecture to that end.]
However, this is where employees (and their management) lose sight of the BIGGER ISSUES that their decisions are trampling upon. The McDonald’s employee told everyone to get in their cars and go through the drive-​through. Okay. Here’s a problem as one of the fathers of one of the Latino families present stated, «We don’t have a car and we just walked a half mile here to grab dinner.» The nonplussed employee said very unsympathetically, «That’s not my problem. Go get a friend’s car then.» I couldn’t believe what I was hearing.
What an ass-​hat.
Worse in my mind, is the fact that one of the African-​American gentlemen, who had already been inside, paid for his products, and then rushed out when everyone was told to leave, responded civilly, «Hey, I wanted to get my soda refill before you threw us out.» The McDonald’s employee said, «Tough.»
This is merely just one example where a lack of training of employees in customer service skills and priorities, and a diminishing ethos in corporate culture that instead chooses to thumb it’s nose at the very people they should be respecting, demonstrates why this country is LOSING on all of it’s cultural fronts. We saw it from companies like Lehman Brothers selling toxic mortgage securities on Wall Street, precipitating the worst recession that we are still in. We saw the graft and greed of Haliburton and Enron bleeding both our defense industry or their own employees into financial ruin. And now, we see the «little people» getting dumped on who just want to grab a $ 1 burger but are told they need to have a car in order to do it.
And it was particularly poignant seeing the look of terrible terrible disappointment on one of the little girl’s faces when she was told by her mamasita that she was NOT going to be able to get her «happy meal» for being a good girl all weekend.
McDonald’s: F*ck you.
THE LOWDOWN
Your business prioritization profoundly SUCKS. And your business plan discriminates against the very people who are your main demographic in this neighborhood. You need to get your head out of your collective asses.

The worst customer service I have ever had at a McDonald’s. This chain has always tossed my last empty diet Coke cup. Not only did this cashier not take it, but never told me there was a easy to put things into can at the end of the driveway She glared at me, so I mumbled under by breath and she yelled at me what did you just say. I should have told her.
I do hate people who litter, but nevertheless I took my change and tossed my cup on drive-​through right under her window as she watched.
Shame on me I should have called the corporate office or walked into the store and tossed it at her

I had the Mushroom Swiss Angus combo (#14). It was good, though saltier than I’ve had at other locations.

This place is better then most MC Donald’s I have been too… Since the remodel things are actually looking good. Always Clean and bathrooms don’t look like 10 homeless people raided it… Yea sometimes people forget things but who doesn’t right? Can get mad at no one but your self because you don’t check your bag before you leave or look at your recite to make sure order was correct. Overall this place brings a good environment.

McDonald’s remains one of the weakest fast food hamburgers around, bested by only Burger King in the race to the bottom. The meat, if you could call it that, is thin and tastes nothing like beef. The Big Mac must be one of the most poorly conceived hamburgers. The extra bun is wholly unnecessary, the special sauce is excessively flavored with mayonnaise and the lettuce comes in a thin cut that can be found at no other eateries.
Not all in the family agree with me.
A couple weeks ago, my step dad claimed the Big Mac remained a good hamburger. He brought up the topic as a sort of pitch to convince us. «They’re actually good,» he said in what seemed to be a mix of his own surprise. The two of us drove to this McDonald’s to order three Big Macs. He wanted his without onions. We wanted nothing else special for the order.
Now, drive-​thru technology has made it so we don’t know whether drive-​thru attendants are idiots or if the headset/​speaker combination is malfunctioning. I’ve tried to counter this by ordering in what can be best described as a Washington accent. I speak a little slower and attempt to clearly annunciate my vowels. «Three Big Macs. One without onions.» First attempt. No luck. A «huh?» came through the speaker and my step dad was audibly shocked. Even he could tell I altered my voice to make it easy for the women on the end of the line. I repeated my order. Of course, they didn’t get the order right. Onions were left off all three hamburgers. I shouldn’t have expected much.
All is not lost. The chicken nuggets and chicken selects are solid, even if they seem like they are made from entirely different foul. The French fries remain good. The salads were a good addition to the menu. (It’s puzzling McDonald’s doesn’t think to use the salad lettuce with the hamburgers. It’s as if they partition the quality vegetables away from the dunce cap, hamburger vegetables.).
This drive-​thru story stuck out to me. McDonald’s will remain somewhere near my 15^th choice when I want a hamburger — except for post-​beers, double cheeseburger nights and days with little money.