Harbor Oaks

We have been living in these apartments since the end of September and it is now April. Everyday has been a nightmare of noise. There is absolutely no peace here. I am a stay at home mom and my son has a difficult time sleeping when the lawn service is working and he is a deep sleeper. The first three months we lived here– they were remodeling the pool. So everyday, all day you heard drills of some sort. Since then it’s the lawn service. They are either on the roof blowing leaves, blowing leaves in the driveways, trimming the hedges, or mowing the grass. I understand it needs to be done and I appreciate they take care of the complex. But this task isn’t just done on one day of the week– it an everyday chore for several hours of the day. Incessant noise! The only thing we like about this community is enjoying the ducks around the lake. My son enjoys watching the ducks and tossing rocks into the lake. We cannot wait to move out of here!
To update since this last review-​the community did their absolute best to accommodate us on noise. Things have gotten much quieter!

I have been living at Harbor Oaks for almost 2 years now. I love my apartment, the atmosphere and relaxation I feel when I come home, and the friendly staff that works here. Altogether it makes for a wonderful community to live in. All of the residents are friendly and social too. My cats absolutely love going outside and chasing the ducks by the water haha. When we first moved in the staff was nice but the recent office staff is fantastic! Everyone is always in a positive mood and very friendly. I recently won tickets to a river cats game and am now renting the clubhouse for my graduation party! I highly recommend Harbor Oaks.

I recently moved out last month. I lived at Harbor Oaks for 3 ½ years with my boyfriend. My boyfriends car was broken into 2 times, all his tools stolen from his locked tool box… twice, radio ripped out, our 2 cruiser bikes were stolen. Out of the whole time I have lived here I seen the security guard no more then 10 times and often times, he’s sitting outside of the gate waiting for someone to let him in. He does a drive through the complex in and out and is on to the next security complex he has to role through. The new protocol «neighborhood watch» is kinda a joke. What’s your neighbor going to do? All the renters paying rent should more then well cover the cost of security cameras. The leasing office had the drop box broken into i had to change my checking account because my check was in the box, and the next morning they get a camera just for their front door why aren’t the renters looked after the same way? Every other day is homeless person going through the trashes, so careful what you throw away! Shred what you can! We had mold in our bathroom, the repair was simply painting over it, so naturally it kept accumulating. Yuck! Every winter we had carpet blowers going on over night because of leaks, 1 during Christmas and then Thanksgiving 2 years in a row! The first year in our bedroom we noticed water damage from warping on the ceiling and wall, 2^nd year the middle of our living room and the 3^rd year we had sewage coming out of our toilet because of tree branches causing blockage! Water seeping under our carpets surrounding the bathroom (We lived on the 1^st floor) Top it off they’re asking for more than $ 550 over our deposit because the carpet had to be replaced after living there for 3 ½yrs?!! This blows my mind! I wouldn’t recommend it, it’s dramatically over priced for what you get back in return.

Great place for anyone in a moving transition of 1 – 2 years!
The complex is well kept and is constantly being fixed up… its a big place with lots of clusters.
The workers always were nice to me on the grounds and my dog loved saying hi to them every morning as we did our daily walk around the complex.
Any time I had a problem with something not working in my apartment they were quick to fix the problem.
Office Staff was always helpful to me. Always greeting me with a smile.
Parking can be limited and there iare problems by other tenants that have more than one car or want to park closer to their apartment, they end up taking over the visitor parking which leads to… no parking.
Yeah, I can’t complain about this place.
One of the better complexes that I have stayed at.
Really appreciate them making my stay nice!

Management will enter you home without notice. Will also look for any reason to charge you extra fees. I lived here for two years because switching from a lease to month to month would jack my (one bedroom) rent up to almost $ 1600 a month. If you live here you will get trapped just like I was. STAY AWAY.

I’ve been at Harbor Oaks for 5 months now, and I must say I absolutely love it. I came from downtown and had a horrible time finding a decent place, but I truly feel like I lucked out finding Harbor Oaks.
What really brought me here was the shuttle service offered by Jim Swan. As I work downtown I don’t get free parking, and wasn’t really looking forward to taking public transportation. When I found out Harbor Oaks offered complimentary shuttle service downtown, my first question was «what’s the catch?!» Good news, NO catch! Jim and his wife are absolutely wonderful and make everyday going to work stress free. Can’t beat that!
What’s keeping me at Harbor Oaks is the lovely community. The area is quiet, the grounds are always well maintained, the neighbors are friendly, and the staff is always pleasant. This community feels like home.

My boyfriend and I are moving in next Wednesday into a Palamino interior floorplan. From start to finish, our experience with Harbor Oaks has been phenomenal. Miss Veronica took about over an hour to initially show us each and every floorplan that we wanted (that was available) and explained to us the veteran’s benefit they offer-​$ 25 of rent each month and ½ security deposit. My boyfriend is a veteran and we surely appreciated hearing that news! We also have two dogs, and cannot wait to bring them home to Harbor Oaks, where there are tons of parks and the river close by that we can walk them to. I cannot wait to be a resident and look forward to meeting my neighbors and being apart of this wonderful community.

I’m coming up on two years living at Harbor Oaks Luxury Apartments and I am a very happy resident.
Let’s start with the staff on-​site. The leasing staff are very nice and responsive. I started off at a different unit and had a pest issue. It was an anomaly as no other resident was having this issue. The staff swiftly addressed the situation. They treat you like a person and are willing to listen to you and work things out with you if you approach them civilly. The other on-​site support staff are equally as nice and are like your neighbors.
Another example of their responsiveness is one currently on going. For some reason there has been some bike thefts in the general area. Rather than to stand idly by they formed a online neighborhood watch group to get the community connected and informed. They also stepped up their on site security support.
Besides the great staff, nothing beats the location and ambience. If you are looking for a quiet and nice place to live give this place a try!

Veronica is the best person to talk to. She is always friendly. She knows your name– every time you go to the office. Veronica works too hard– she deserves a bonus and a promotion!!! She is professional and has a great personality. It is hard to find a person such as her. She made my experience here wonderful. I prefer to work with her than Jody who also works there. For some reason– Joy is not friendly or even approachable at all. The maintenance guys are pretty cool and they are on top of things. Please SEE VERONICA– and I promise– you’ll be in good hands.

Brandie are you kidding me… You must not know about all the other issues I had with the remainder of my lease.
Adding to the construction issues the painters splashed paint all over my car and the leasing office told me «we are not responsible»
Months later I got the painters info from the leasing office and they said «we can take it off for you» but the problem is I moved out & relocated to SoCal. When I sent the estimate to your office and the painters they ignored me until I gave up and paid for it to be removed myself.
Such a headache i can’t believe the way I was treated by all parties

Ok Let me start. The apartment is decent, nice neighborhood but best part of the apartment is «Jim» the van Pool Driver, who is a resident as welll. He provides the shuttle service to downtown and trust me it’s much more than a shuttle service. Ok now the bad part. the leasing office is rude and incompetent. Moving out is a hassle. After staying there for 3 months I moved out but they obviously charged all my deposit and I had to pay 60 $ extra which make s 460 $. I hired a professional cleaning service but they still charged me for cleaning. The accountant Melissa is rude she calls me after 4 months of the move out date and says if I wont pay 60 $ in 72 hour then they will handover the my case to collection department. When I asked her how come I never received any letter or email for the same before she confirmed that they have sent the letter to a wrong address but now all of sudden in 72 hours I have to pay that money using money order. She was rude and she tried her best to give me hard time. So if you are fine with the move out hassle this place is good to stay.
If you will look in to the reviews in Unilocal you will hardly find Harbor-​oaks property responds to any bad review and this shows their attitude towards the residence.

I’ve been here for two years and lived in two different units on the property. I absolutely love this place and would HIGHLY recommend it to anyone looking for a great place to live! Don’t listen to those people who cried about the construction because the staff gave us warning MONTHS in advance, gave us bi-​weekly meetings to express our concerns, AND gave us a month of decreased rent. The new reconstructed units look even better than they did before and they have new wood, fresh paint, new windows, new roofing, and much more. There’s even new landscaping around them as well.
Apartment units (5 Stars) — Very well taken care of and solid construction. The carpet is clean, the kitchen and bathrooms have granite counter tops and real tile floors. All appliances are new and in excellent condition. Tall ceilings and even the smallest floor plans are quite big. The walls and floor are strong and I have never once heard my neighbors.
Staff (5 Stars) — Always available and always willing to help, plus they’re super approachable and friendly. I’ve never once had a problem with property management and it is super easy to get maintenance in your apartment if you need something fixed. They even change your light bulbs and give you free batteries for your smoke detector. I mean c’mon most places make you pay for that stuff yourself! Another good note is that the staff can always been seen going around the property taking care of things. They don’t just sit on problems.
Grounds (5 Stars) — Lawn mowing, leaf blowing, tree trimming, and parking lot cleaning once a week. The property always looks great! I also really like the lake and fountains, and the fact there are so many trees adds a nice natural escape from the city.
Amenities (4 Stars) — The only reason why I put 4 stars in this category is because the gym could be bigger and they could use more free weights. Other than that the gym is always clean, is always stocked with gym wipes, has a filtered water machine, and the equipment works great. The pool and hot tub are AWESOME and I use them almost daily; They’re always super clean and sanitary, and the propane BBQs nearby are huge and work perfectly. The club house is nice and I see it being regularly used for birthday parties, football parties, etc. The covered parking and garages are great, and every unit gets at least one covered spot assigned to them. There’s also a free car wash station with a $ 0.50 vacuum.
Security (5 Stars) — I don’t get why I saw a review on here saying there wasn’t security here. There’s been security here every night for the last two years I’ve been here. Paladin Security patrols the property and it’s very common to see them on a daily basis, which is reassuring. The entire property is fenced and there’s a card reading gate at both entrances. Before I lived here I lived at a complex down the street which didn’t have security, and let me tell you that there was quite a difference.
Location (5 Stars) — There are three excellent parks that can be found within a 5 minute walk from the complex. I-​80 and I-​5 are a 30 second drive away. There’s a running path very close by, and there are ton of great restaurants and a Shell gas station only two blocks away. The surrounding neighborhood is very clean and safe.
Community (5 Stars) — The people living here are quite enjoyable to be around. Most are between their late 20’s to mid 40’s and everyone is respectful of the 10pm noise curfew. There aren’t any obnoxious party people and everyone here lives and acts like responsible adults.
THE VERDICT — 4.5 STARS: Absolutely amazing place to live at.

I have been here for almost two years now and continue to receive great service from the staff. Maintenance requests are handled quickly and the complex is well maintained. The location is also great with easy access to downtown.

Good, but needs on-​site security and undergoing renovations. Not worth the $$ right now. Especially bad if you work night shifts.
PROS:
Pool is nice, grounds are kept up, apartments are spacious and maintenance is done quickly. Parking is decent. They give warning when the renovations are going to affect you. You get exactly what they say you will when you sign the lease, no surprises. Lease never increases a shocking amount from term to term.
CONS:
Neighborhood is prone to petty crime and there is no on-​site security. I see people rummaging through the trash every day, and I have yet to meet a neighbor who hasn’t had their bike stolen off the locked bike rack.
They offer short-​term leasing (one week) which increases crime, including theft and a shooting since I have been here.
Renovations interfere with your life at least once a month. If you work nights, you won’t be able to sleep. There is no compensation for inconvenience, and you stand a good chance of getting your car towed or accidentally painted if you work or travel out of town when they decide to do work in your parking area. They have no backup place for you to park if they need to work on your area… suggest parking on the street. (I have never seen a car on the street with windows intact).
SUMMARY
I just saw what they’re charging for people to move in this month, it’s outrageous. You can get better for your money at other luxury complexes in safer areas. If the prices come back down or the renovations finally end, it’s a reasonable place to live. That won’t happen this year.

My first experience with Harbor Oaks was ten years ago when my company rented a corporate furnished apartment for me. It was an easy, smooth transaction and everyone made it feel like home right down to the fresh baked cookies in the office.
The experience was so good we decided to relocate from Southern CA to the complex permanently. It was one of the best communities we ever lived in. People wee quiet, friendly, and respectful.
Years later we found ourselves once again relocating from Southern CA to Northern
CA and we thought of Harbor Oaks. It was just like coming home! The manager and her staff made our move-​in simple and easy.
The complex is just as beautiful as we remembered it with the gorgeous trees, landscaping, and Oak Park right across the street. We moved into a building scheduled for renovation and have since gone through 95% of it. I must say it is like nothing we have ever lived through but knew it was temporary. Now it is almost complete. It has been an astonishing daily symphony of back-​up-​the-​truck sounds, a wide assortment of power tools, ladders being extended/​moved, concrete being cut, and the staccato of hammering and hydraulic a nail guns. The team coordination has been fascinating, almost like a ballet as one team swoops in, does their work, leaves, and another comes in to do the next thing. Everyone has been extremely courteous, respectful, and accommodating. The management has also been extremely accommodating in providing alternatives while constructions have been disruptive.
There aren’t many complexes today that have a sense of community but for us, this is one of them. The grounds are beautifully maintained, aside from construction it is very quiet, the units are well-​designed and comfortable, and it is a place you can easily and happily call home.

I’m really surprised at all the negative reviews here. I guess a lot of people have lived in some really nice places because Harbor Oaks is by FAR the nicest complex I’ve lived in.
Yes the renovations suck beyond annoyance. Once it was over, we were very happy with how everything looked. The office staff has always been professional and courteous whenever I need anything. I rarely go in there, when I do it’s for packages, and they’re always helpful and even remember our names/​apartment. I’ve had issues with my a/​c before and they get on it right away.
There have been a few incidents here which prevent me from leaving a 5-​star review. Shortly after moving in there was a homicide in an adjacent building. Not the complexes fault but disturbing nonetheless (party got out of hand from some weekend renters and shots were fired). Our car was also nearly totaled (dollars away actually and it was only two years old) by a collapsed oak tree in the complex… and we’re still waiting for them to finish rebuilding our carport .I think the owners could have handled it a lot better but it’s water under the bridge now.
Overall, this place is so much better than other apartments and even rental houses I’ve lived in. The tenants are very quiet and courteous. The office staff has always been polite, helpful, and courteous. It’s close to a lot of shopping/​food in any direction you go. There are a few shady areas around here, but we are pretty happy living here. I would be happier if rent rates were a little lower though.
Oh and to all the people complaining about bugs… you live in an apartment surrounding water (the lake inside and the river across the street). That’s what happens when you live near water. We’ve only had the occasional spider in our apartment. No biggie and I hate spiders.

We have lived here a couple of years now. When we first signed our lease, we were not told that just a couple of months later, the whole complex would be going through insane and heavy renovations (complete ripping off of siding, removing of rot/​mold, replacement of windows and doors, roofing repair) that last every business day from 8 – 5. Needless to say, we are less than thrilled that we are paying over $ 1100/​mo for interrupted sleep, removal of trees (they market the place as «park-​like», but continue to remove trees), dirt/​dust/​mold in the air constantly/​getting on EVERYTHING…
Parking is SUPER limited. They will not rent out a garage to you if you «already have an assigned spot», even when you can’t use it due to people parking in it. At one point, they actually ASSIGNED OUR SPOT TO SOMEONE ELSE because they didn’t have our spot on file. Very unprofessional. Most nights, we have to park outside the complex, where cars are being broken into and damaged.
Since we moved in, we’ve complained about broken and stolen gym equipment in the closet they like to call a gym. Nothing is fixed or replaced, and more things go missing every few weeks. We stopped complaining and just started bringing our own weights.
We will NOT be renewing our lease here. This is not luxury, and not worth $ 1100/​mo. There are other places in town at around the same price that don’t feel like the punchlines to some stupid joke.

I have been here for 2 years and don’t know why I have stayed. The office is completely unorganized. Every time I have needed help I end up leaving more frustrated. The times I have needed to speak the property manager directly she has been incredibly rude, with an attitude like I have interrupted her day.
Beyond what my former roommate posted (Sarah R.- I encourage you to read that review as well) it is frustrating that we are paying for amenities like a business office when EVERY TIME I have needed to use it they are either out of printer paper, ink or the printer is broken. The gym is a disappointing. They didn’t show it on the tour and I can see why, because there is no up keep on it whatsoever. The equipment is in need of some serious TLC.
My opinion is the complex is too large for the amount of employees there. Please get the management some help so they can run the property to its potential!

They get one star only because I liked my apartment, and I liked how close I was to downtown.
You can pay less money to live somewhere better. The office is full of RUDE, incompetent people. The property manager being the WORST. They don’t value your privacy, they make everything overly complicated and they don’t care.
At one point, they gave me keys to a unit SOMEONE ELSE WAS LIVING IN. I was horrified to walk in on two strangers watching tv. They ransacked my roommates old apartment, trashing it– even when she was still living/​renting there! They even make moving out a hassle.
Don’t even get me started on the construction nightmare.
Honestly, don’t ask them for help, you won’t get any.

These apartments are under renovation. My unit has no siding, you can see the insulation, my windows have white plastic over them so you can’t see out. I’ve had THREE nails in my tires. They have paid for the tire repair, but it’s a hassle. There are workers everywhere using their air compressors, hammers, fork lifts and whatever else they use. You can’t rest while they are working 8 – 5, Monday — Friday. I have no patio overlooking the lake because I no longer have a patio and they put plywood on the sliding glass door. What a view. I live in the ghetto but pay top dollar.
They have not offered any compensation to the tenants, even though we are not getting what we signed up for. We deserve to be compensated.
I will not be renewing my lease.
Don’t rent here unless you want to go crazy and have a meltdown.