Tiffany & Co.

I’m a big fan of tiffanys… I think there collection is extremely classy and very elegant!
The staff is very friendly and they are very helpful and do not pressure you into buying anything!
The selection of ear rings, rings, bracelets, and necklaces are great… The price ranges so you do not have to kill your budget!
The designers are awesome… With the traditional tiffanys turquoise color on the hearts and keys… To the infinity sign… They have a wide range!
It’s a perfect gift for Christmas, to Valentine’s Day, to birthday, to anniversary, to even the «I love you gift!»
They even have a men’s collection to classy watches to rings!
Last note: Every lady loves tiffanys and every lady deserves a piece of the turquoise!

My husband and I frequently stop by Tiffany & Co. The staff is always very welcoming, friendly, and helpful. They all not only remember us well, but they tend to remember details about our preferences. We have worked with Patrick more than anyone at this location. He is always so warm, kind, thoughtful, and accommodating! Patrick often invites us to company-​hosted dinners, Giants games, and the ever-​popular «Breakfast at Tiffany’s.» This Roseville location is, by far, my favorite establishment that I have visited within the Tiffany & Co. corporation!

Went to the Galleria to get a little something for the wifey. The sales staff was so pleasant and went out of their way to please that day. They are in sales, and I am in sales. I have been in sales for over 25 years of my life so I know quality salespeople right off the bat. They really went out of their way to please and make me feel welcome. I will be back, when I find some more money, LOL.

Worst service ever! Walked in to purchases a ring for my wife for our anniversary. Waited for help with three sales people standing around. Two couples walked in after me and both got help. I had been standing at the same spot in front of the case for almost 10 minutes. As I left I told security what happened and that they just lost a sale. He asked if there was anything he could do to get me to stay. I told him that there was not and I would be going to The Shame Co. for her ring.

You need to see Teresa Ferguson. She. Is. The. Best.
I’ve shopped at various Tiffany & Co. locations, and this is by far one of my favorites. Mainly, because of the amazing customer service my family receives from Teresa. She has made my wish list her personal responsibility. Every time my husband comes in to see her, she helps him find exactly something that I will love. We worked with other representatives before, but Teresa takes it to another level. She is sweet, knowledgeable, and thorough. I love that she is unobtrusive and really gets to know her client’s taste/​style. You might be thinking, «How can you go wrong with anything from Tiffany’s?» However, you want someone who will personalize your experience. The best experience is that of which a customer continues to come back over and over again. The most notable quality of Teresa is respect. That goes a very long way in the world of sales where unfortunately, people are often treated according to their appearance.
The setting of this store is in the lovely Roseville Galleria, a pleasurable shopping center in a great location. Tiffany’s is located alongside other luxury retailers, such as Louis Vuitton and Burberry.

This review will discuss plain purchases I’ve made for myself, as well as a jewelry repair service I had recently done.
My two purchases were bracelets. I had already known what I wanted prior to going into the store (since I do all my research and browsing online beforehand), so I can’t comment on the sales associates’ suggestions regarding items. I simply told them what I wanted, they let me inspect the items and try them on, and that was a done deal. That being said, both purchases of my bracelets went smoothly. Beautifully packaged and my sales girls were overall friendly. I received an email about a week after my second bracelet purchase thanking me for the purchase and to contact the particular sales girl who helped me if I had any questions. It was a nice personal touch.
My next experience was when I brought in a bracelet whose jump ring had broken off. I was greeted when I entered, and was asked what I needed. After telling them I needed something repaired, I was taken to the back and the lady who helped me suggested not only repairing the jump ring, but also resizing my bracelet down to prevent future problems. She had it sent to NYC for the repair and assured me that I would receive an email with a tracking number once it was on its way back to CA. Sure enough, all that was said to me regarding my repair happened and was shipped to my home, and my bracelet is back to me. It’s now fixed, sized perfectly for my wrist, was cleaned and polished, and rewrapped in the usual blue Tiffany box. The whole process took 2 weeks for the item to come back to me.

I needed to exchange some jewelry so I came in to this store. They were super helpful and did not pressure anything on me! Also although they don’t have all their jewelry on display their variety is huge, you just have to ask since they don’t put everything out on display.
Great help!

I went here to buy a present for my co-worker’s going away party. The staff here is super helpful and very friendly. They were not pushy or judgmental at all. I got my friend a wallet but also ended up looking at some pearl earrings and engagement rings. It’s great to see that they don’t assume you are too rich or too poor for their products. They showed me everything from their cheapest pearls to their most decedent rings! And no pressure to buy or judgement at all. You know I’ll be back!

Ahhhh! I love this store! As soon as you walk though the big silver doors, into the hushed luxury, you know you’re someplace very special! Upon arrival, you are greeted, and asked if you need assistance, you make your way to the beautiful glass cabinets of exquisite jewelry. My favorite being their silver jewelry, especially their Tiffany Silver Mesh Ring and Mesh Bangle Bracelet. The salesman was attentive and helped with sizing, along with helping me find the right item. All purchases are beautifully packaged in the iconic «Tiffany & Co.» Blue box with white satin ribbon, and matching bag as well! The store itself is elegant with a hushed quietness to it. Through the years Tiffany & Co. has become my favorite place to shop for Jewelry, and I usually wear very little jewelry. But I believe if you’re going to, wear the good stuff! This Roseville Galleria location, is convenient. It has excellent parking, along with other great shops around and a variety of wonderful eateries and upscale restaurants.

Stepped into the store with my sisters and no one helped us. It took awhile to get help. There were employees around who looked free. After waiting and walking around… We decided to take matters into our own hands.
I’m disappointed no one bothered to ask if we needed help. Even if someone is just browsing, as a salesperson it’s your job to see if the people who entered your store needs any assistance. Next time, I’ll buy my jewelry online or at a different Tiffany’s store with helpful associates.

My husband took me here for my birthday. Love Tiffany & co. I feel inlove with a necklace immediately. Only downfall is they had to order one so i het to wait a week.
That little blue box is well worth the wait.

Service today was good, they actually called another member to the floor for assistance which was a first typically I wait around and then give the employee the easiest sale. I point, say I will take it and hand my card, don’t price shop, or ask for an item that hasn’t been displayed. But I seem to typically get stuck waiting while someone else window shops with a Tiffany employee
Highly recommend week days and not weekends

I’ve had mixed experiences with the staff at this location. I appreciate that they are readily available to help in finding that perfect item and they are more than willing to assist if you’d like to try out multiple items before deciding what to purchase. For the most part they are pretty relaxed and don’t hound you to buy items you don’t want which I appreciate.
I don’t live in the area anymore but when I’m in Roseville I often stop by to check out new items. Overall, nice store.

3 starts = A-​OK via Unilocal standards
Leading with that as there’s nothing shameful with 3.
Review: Is for the repair service, contact with the manager & the «attitudes» of the employees within this store that I encountered on two separate trips.
Personally customer service served with «genuine» sincerity, kindness and mutual respect is something that I expect everywhere I shop whether it be a thrift store or a high dollar; it shouldn’t matter how much you pay for something in order to be treated with genuine qualities in all of these areas.
I would have rated the store less than this based solely on the dispositions of the staff there IF I had not had received a call from the stores manager rather promptly after filling out an online Tiffany’s survey they emailed to me after I had completed the transaction at their store of the repair, cleaning & polishing of my silver Tiffany bracelet…
I don’t get all warm, fuzzy, glazey eyed and attach a lot of emotion and value over Tiffany’s as I notice a large amount of people do as I didn’t obtain my piece of their jewelery the traditional way but love the craftsmanship & longevity I will get out of a piece like it and therefore it is a cherished item to me and one that I felt needed to be serviced in their store as I could ‘trust’ them to not do a switch-​a-​roo of it since its one of their original pieces unlike say an outside non Tiffany’s shop.
I love my ‘things’ built to last and in this area Tiffany jewelry does just that which cannot be argued.
I was a little hesitant in filling out the survey as although my bracelet was returned to me in like new sparkly condition and with a new lobster claw clasp installed beautifully on it however the «vibe» and «attitudes» I experienced on both trips left me less than satisfied. Needless to say I filled out the survey and in the comments portion made note of that.
That is what prompted the call from the manager. I wish I could remember his name but he caught me at a time when I didn’t have anyway to make note of it and now I can’t remember.
I give one star back to equal the 3 as although I know the reason for his call and it’s an uncomfortable call to make to a customer he made it and did a pretty good job in his questioning of me.
The ONLY issue I have and had with this store was that the employees there on both trips are snobby & judgmental & that comes thru in the way that they look at you as well as their body posturing, stance and verbiage.
Not going into detail about it as its useless but what I will say is that my item was returned to me in better condition than I dropped it off for repair in and that the manager did his best to address the reason for his call professionally.
How did I obtain my Tiffany bracelet you may be asking?
Flea market actually… Stumbled upon it while digging through some boxes of ‘junk’ only to see the official craftsmanship & Tiffany & Co. stamp in place…
Paid $ 1 for it as the seller had no idea what it was…

I received a beautiful silver cuff as a gift that was purchased at the Walnut Creek store. I loved the piece and was excited to get the correct size since it was too large for my wrist. The person who purchased the gift was assured by the saleswoman that the cuff could be sized to fit or exchanged for a smaller size if it was too large for my wrist.
I took the piece to the Roseville store to make an exchange since it is closer to my home. The customer service representative in Roseville had the unfortunate task of informing me that the cuff only comes in large and cannot be sized to fit a smaller wrist. I was really disappointed since my friend had been assured the piece could be sized or exchanged for a smaller size, and I really loved the look of this particular cuff.
The Roseville staff saved the day by assisting me in exchanging the item for something I love equally. This was not an easy task, because I had my heart set on the original cuff. Kudos to the Roseville staff. I really appreciate the time and effort they took to have a fully satisfied customer.

I’m not sure about the reviews that say that people are discriminated upon by what they wear, as i came in wearing just normal clothes and was helped promptly.
I do have to point out that they do discriminate a bit by race. I was a tad offended that they led me to a chinese lady that spoke to me in chinese. I guess the initial greeter thought that we would like to be helped out in chinese. I am perfectly fluent in English thank you… thus (-) one star.
For some holiday shopping we decided to come here for a few gift options.
I had already looked up the items of interest ahead of time. They were, a paloma picasso dragon zodiac piece as well as an elsa peretti alphabet letter pendant.
We were initially told that the pieces we had in mind were out of stock and would have to be ordered online but as luck has it, the dragon piece was available at the store just hidden and locked away for the time being.
I also perused the Tiffany key selection and found one to my liking as well!
The staff that I had encountered there have been pleasant and agreeable leading us to a private space to sit as well as tending to our order speedily. Gift wrapped with perfection and sent away with holiday cookies even, this has been a good holiday shopping experience and I will come back for re-​services!
P.S
lifetime warranty on gold/​diamonds
$ 15 dollar service fee on sterling silver products

It’s Tiffany’s…is there really any more to say!
The customer service is beyond incredible and the staff is very knowledgeable. I have had wonderful experiences every time I have needed assistance.

When my fiancé proposed to me, I didn’t realize what he was handing me was a Tiffany’s Solitaire engagement ring. When you get the real deal it’s in a black velvet box folks (He removed the black velvet box from the iconic blue egg shell box with white ribbon)!!! After saying «Yes» and actually looking at the ring was I blown away!
It is such a magnificent piece. The ring of all rings for sure! My fiancé knows me and got exactly what I wanted: round solitaire. Simple, chic, timeless! He knew my distaste for engagement rings with little diamonds surrounding a semi large stone to make it look like a larger piece when it actually isn’t.
Since I’ve put the ring on, I never really take it off. Which means It’s on while I’m cooking, cleaning, taking a shower, the gym, etc. When I first brought it in for a cleaning, the sales rep Woranga looked at me shocked (in a nice way) and asked what I was doing! LOL! Then she informed me that I should get a cleaning ANY time I’m in the area. They care about each Tiffany’s piece and want to make sure that It’s represents the brand when worn. She also informed me to stop wearing it at the gym since the platinum might bend or scratch. My ring is so banged up now that I have to get it polished before the wedding. Which means they ship it to New York for 2 – 3 weeks.
Since my engagement ring is a Tiffany’s piece I had to get the matching wedding band! Woranga has been helping my fiancé since the beginning and she’s been just as helpful with me too. I wanted an understated wedding band that didn’t take away from the magnificent stone on my engagement ring. I ended up falling in love with a channel setting, however I was undecided about whether I wanted the diamonds to fully wrap around or just half. To take my mind off it (and since it was a big decision — it’s a ring I’ll be wearing for my life time) I tried on a plain gold band and platinum band for fun. They let you try on as many rings as you want and never rushed me the entire time! I joked with the fiancé that one day, I’d like to have a plain band to wear at the gym and for vacations. Since he hates that I don’t wear a ring to the gym we made a compromise! If I chose the platinum wedding band with diamonds only gong half way around instead of the full, I could get a plain gold band as well. 2 wedding bands? SURE! He sold me on the idea with the help of Woranga! It’s harder to resize a wedding band with diamonds going all around than diamonds only going half way around.
So happy with the patient customer service we always receive when we come in here. Not only are they patient, but knowledgeable, and helpful as well. They will find and ship whatever you need from a Tiffany’s around the world! And if you’re in there shopping as long as I do, they have water and other beverages for you. LOL.
I’d definitely come back again! And not just for a cleaning. I still need the plain platinum wedding band to match my finace’s wedding band, and diamond stud earrings and matching necklace. LOL! Hint Hint! The fiancé occasionally reads my reviews. Wouldn’t hurt to put it out there! hahahahah! Promise that’s all I want ;)

4 stars out of 5. The only reason why I took off a star was the customer service here.
It was a casual wednesday. I don’t wear ball gowns when I go shopping. It felt like they didn’t take me seriously when I went shopping. They had the necklace I saw online, and I got it today I’m so excited to wear it out! Great quality, and I felt welcomed, but a little rushed.

The sales associates are always helpful when I step in. I’ve gone in near closing time and in the afternoon. Both times it wasn’t so busy but there’s was a few customers being helped. The lighting of their store is dimmed to a level where it’ll make their diamonds shine, and they always look so gorgeous! I haven’t bought anything but my post will be about the service.
The sales associates are informative and will be more than happy to show you the jewelry. They’ll let you know everything about the jewelry and about the company.