Granite Bay Smiles Dentistry

Amazing people here. I have not been to the dentist in a long time and they were so understanding and welcoming no guilt trip for my horrible smile. The doctor was charming and so kind. The front staff was just a pleasure to talk to. They explained everything clearly with no pressure to buy anything. I will recommend them to everyone.

don’t do it! dr. damaray is a very nice man, and my son went for over a year because he felt comfortable. however, they falsified my son’s records. he went to hygienist trisha cole. after seeing my son for 2 seconds, she told him «you have meth mouth» ! we were mortified, as we have never heard that term before. when we asked she said «the decay is only seen in meth users» i told her i can assure you that has never happened. we went and told office mgr. michael and front office (leslie) and that we were not going to continue the appointment with someone who called my son a drug addict! fast forward, every time they did a root canal «no meds were ever offered» we had to ask after my son would suffer sometimes through the weekend with extreme pain. we got his records in feb. and upon reading realized that «trisha cole» and staff falsified records that accounted for their version of «dental fairytales». they’ve marked him, and when requested it be removed we have not heard back.
not to mention 2 of my son’s teeth dying under crowns done there?! his teeth look nicer, but he said he wished he had never had work done, because he’s in more pain and more restricted on what he can eat.

I went to GBS when my old dentist decided that he was just to good to treat his clients like people anymore. I was happy to find that I would not have to wait 8 months to get a cleaning like I was told when I called my old dentist for an appointment. I was book to come in the next day.
When I went in I was impressed with how nice the office was and how nice the staff is. I was nervous about seeing a new dentist but I was made at ease with new dentist Dr. Danial Demaray when he started making jokes. He went out of his way to make sure I was relaxed. The woman that did my X-​rays was very gentle and this was the first time in my life I did not have someone scrape up my gums while taking X-​rays of my teeth. She rocked! The woman that cleaned my teeth Trisha Cole was very sweet and gave me lots of tips on what kind of floss and brush to use.
The dental work I got was fast and painless. I needed a lot because I was not getting the care I should have from my old dentist. I was really scared of the pain I would be in but I had very little discomfort. The only thing I am not happy about is that my one new grown (needed/​got 4) is a lot whiter then my real teeth but you can only see it stand out in certain light. It’s on the side so no big deal until I brush and see this perfect white tooth with my dull ones LOL.
I highly recommend GBS and unless they start acting like jerks like my old dentist did, I will be going there for many years to come.

My child’s previous dentist moved from the area, so after looking into dentists in my insurance network, and reading Unilocal reviews, I decided to give Granite Bay Smiles a try.
I called to set up the appointment and was able to get my son in two days later, which was great. My son had a cavity that needed to be filled, and I was told the dentist would attempt to fix it, and if they were unable due to my son’s age/​cooperation, they would refer me to a pediatric dentist. I was told the appointment would take an hour to hour and a half, so I planned my day accordingly.
On the day of the appointment, we were taken to the exam room, the dentist came in and asked my son a couple of questions, and then looked at me and said we usually refer children to a pediatric dentist where they will be more comfortable, so we will go ahead and do that now. He spent one minute with my son and then left the room. No discussion at all.
This was very disappointing for myself and my son, as I had been mentally preparing him to receive his filling. His tooth hurts when he eats certain foods and all he wanted was to get it fixed. The fact that I was told they would attempt it, and then they didn’t was very frustrating.
Now I have to start the whole process over with another dentist.
Here are a few things Granite Bay Smiles can work on:
— be honest when scheduling appointments. If it’s just going to be a consultation, say so. Don’t make customers think you are going to provide a service that you have no intention of actually providing.
— customer service; while the office staff seemed very nice, I didn’t even catch the dentist’s name. Try introducing yourself, your office staff did. Also, don’t make a decision and then quickly leave the room. Allow for a discussion and patients/​parents to ask questions. Also, when I express a concern as to whether my insurance will cover a pediatric dentist, it is not appropriate to tell a parent their child is more important than their insurance! As a parent, I am fully aware of that. Luckily your office staff was able to refer me to a pediatric dentist in my network.
As I previously said, our dentist moved from the area, which means I need a dentist for my entire family. I was hoping Granite Bay Smiles would be great and I could stop looking, but I have no plans to return. The search continues!

Firstly, I went to Granite Bay smiles because they’ve come into my work and they’re always promoting their services to us, I’m at a point where I need to change dentists because 1, their service sucks and 2, my dentist is too far so when I needed a cavity filled, I immediately thought of Granite Bay Smiles.
THE PROS and what earned them the 1 star: This place is pretty modern. Their online system makes it easy to fill out your medical history, and it was pleasurable making the appointment. The gentleman that helped me genuinely accommodated my crazy inflexible schedule to get me an appointment a week out. (I only wish I remembered his name). I had explained to him I needed a cavity filled, did not need a cleaning or an annual exam as I’ve had these at the beginning of the year with my previous dentist and that I need an appointment around lunch break, ensured an hour was enough time and was looking forward to go to see them so I can be the guinea pig so to speak for my coworkers that are looking for a dentist near work.
THE CONS: I arrive to my appointment that was schedule at 1pm, 5 minutes early to take care of any other paperwork, the girl at the front desk, Gabrielle checked me in, she was nice at first, she was having me sign the HIPAA paperwork (at least that’s what I think I was signing), she had the computer turned to me and briefly went over the first couple of sections, until it got to the financial responsibility section, and I questioned which things were being billed to my insurance company, she provided me very little reassurance in a rude manner, from then she turned the screen completely to her and still continued to have me sign (without me knowing what I was signing). I anxiously waited for her to offer me a copy of what I had signed and nothing.
I continued to wait in the lobby, until it was about 1:25p, I finally went back to Gabrielle and had asked how long it was going to be before I was being seen, she went to check and someone came to get my right away.
I was now with Olga, she was so nice, and understood my time hurry as I was on lunch and I had already 25 mins for who knows what. She did a quick x-​ray and took a picture and had me immediately seen by Dr demaray. Dr Demaray quickly checked my gums, not going through the levels, nor having the clinician record them. Then he goes to me, Ok, they’ll schedule your appointment upfront for the cavity filling. At this point, I’m thinking, what was the point of today’s appointment? I was pretty clear what I came in for, I wouldn’t call what he did an exam? the waste of my hour? I had then explain to Dr. D that I needed my cavity filled that day because of a permanent retainer I’m having put in next week that will be behind the tooth that has the cavity since I just had my braces taken off and getting the retainer was urgent so my teeth don’t shift in mean time. He then looked at the clinician sarcastically and asked and I kid not. ‘ya. and where does she fit in with the three others that need to be seen’… LISTEN HERE sir, it is not my fault that your scheduling is not handled correctly, or that you have your patients wait in the lobby beyond their scheduled time or set expectations ahead of time that it will be two appointments or that it will take near two hours in your office.
Gabrielle, came back in room to go over pricing of cavity filling and to ‘reschedule’, at this point I was pretty angry and disappointed and explained to her, I will most likely not visit this office again because 1, I’m uneasy about a rude doctor working on my mouth (I mean I only have one set of teeth! why screw with them?) and 2, who knows if next appointment might be another because I might wait in their lobby my whole 1 hour lunch and 3, I’m definitely not happy with someone that makes sign without you aware of what the heck it is your signing? or that acts like explaining things to you is an inconvenience.
I will definitely not recommend this place to anyone I know due to their unprofessionalism, lack of compassion and obviously could care less if they have your business.

They actually issued a refund without me asking. Maybe they thought not delivering the service advertised wasn’t such a good idea.

Today was my first visit at this location. I was referred by River city because they had to cancel my appointment. I am so glad I ended up at this dental office. My experience was wonderful! Shanice preformed my X-​rays, fitted me for new retainers, and assisted the dentist. She was so wonderful, very gentle because I have a really small mouth. We talked about our love of cats :) She was so awesome! I didn’t see names of anyone else, but the dentists who checked my teeth, and the woman with blonde hair who preformed my cleaning all were very professional and very friendly! They did a great job and didn’t try to upsell anything, like some of the previous reviews I read stated. They suggested a flouride treatment it was only 25 additional dollars with my insurance, which I would have done if I wasn’t tight on money, but when I declined she did not try to push the issue at all. I spoke with the finance woman, another sweet blonde lady, who went above and beyond to help me get an affordable payment plan for my retainers. She even called the manager on his day off to get me set up. Everyone is this office was so wonderful and so nice I had such a pleasant experience! Best dental office I have been to yet :)

After experiencing a few other dental offices in the Sacramento area I really wanted to leave a review for Granite Bay Smiles because my experience was truly stellar! I am currently under the basic Delta Care insurance and my whole experience from start to finish was truly easy, comfortable, and pleasant. I live in Sacramento, but decided to make the drive and try this office. I read a few reviews on here and here is what I had to sum up after my visit…
1. This office is NOT PUSHY at all! I came here with the thought that I would be attempted to be «upsold» but this is certainly not the case here. My doctor was Dr. Demaray. The doctor simply explained his thoughts and professional opinion and left it up to me, the patient to make the call. LOVED this!
2. When you are a new patient, this office has a device that takes an image of every tooth that you have. Then, you and the doctor go through each tooth and the doctor has a very hi tech screen where he zooms in on the tooth, explains the status, shows what is wrong, and RIGHT with the tooth and makes his suggestions. I was very impressed that the Dr. Demaray truly expressed his concern over the two teeth that I was concerned with as well, he did not try to suggest fixing on teeth that looked good or did not need to be fixed. I really appreciated the honesty and I loved being involved in the process, meaning, seeing the pictures and understanding the procedure without the usual «trust me I’m a Doctor»
3. I explained to the doctor that i wanted to hold off on those two teeth for the moment, and he completely understood and told me that they would be here when I WAS READY, no pushing, no pressuring, really awesome. Made me feel very comfortable and confident. I decided to go with teeth cleaning this time and to think about the procedure, which I believe is truly necessary and I will get done in the near future.
4. THIS PART IS REALLY AWESOME TOO, the hygienist that polished my teeth, I believe her name was Marina, did such an amazing job. She polished and flossed my teeth but she did it very very GENTLY, with care, she didnt slam the floss through my teeth, she did it with care and grace, usually my gums bleed during this process but she was so gentle and thorough, I don’t think I have ever had a teeth cleaning this amazing before.
I would recommend this place as an great and easy place to get your teeth worked on. My wife will be making an appointment with them soon.
Oh and the front desk staff was fantastic as well. Very courteous and professional, oh and I wasnt left in the waiting room either, service was prompt and the office is respectful of your time.

What a great experience! People that care truly make a difference in the experience you have! I was a walk in patient to what looked like a busy day for this Granite Bay office. Everyone was very kind and accommodating. I did have to wait, but that was to be expected as I walked in for an on the spot check up. Multiple times staff (Michael, and others, forgive me I cannot remember everyones name) asked if I was okay and if I needed anything. Thank You Dental Hygienist, Trisha Cole, for the intense cleaning, you were very kind and your advice is much appreciated. I can tell you really care about your patients and the service you provide. Thank you to everyone at the office that helped me and made time in a busy day to make my smile a little brighter! THANK YOU!

While the staff was quite friendly, fast, and efficient, I seriously felt like I was being pushed into buying premium services that were unnecessary! First of all, hey recommended I remove all 4 of my wisdom teeth, even though they came in without a problem, are not causing me pain, and did not make my teeth crooked. They also recommended several other services that were unnecessary that my insurance did not cover! After getting a second opinion, I found out they were just trying to charge me an obscene amount of money for services that were NOT needed. BEWARE OF THIS PLACE AND GET A SECOND OPINION before selecting any services!

Great staff! Very pleasant and helpful. I came in with 3 kids (aged 2, 4 & 10) they were very fast seeing all of us and attentive to my two youngest.

I came in as a walk in first thing. I was in a tremendous amount of pain as well as high anxiety of just being there. ALL of the staff there was so friendly and understanding of my situation. I was looked at and referred to another place to get the treatment I needed. I am truly thankful of the staff and their kindness. Not too mention the very clean and pristine office and exam room.

My brother went in to take advantage of the $ 59 teeth cleaning special that they’re advertising, was told that they wouldn’t clean his teeth because he had the beginning of gum disease and needed a $ 2500 treatment to fight it.. My brother is a collage student and doesn’t have that type of money. My mom thought something was fishy so she sent him for a second opinion to our usual dentist who said that nothing was wrong with my brother’s gums.
Buyer beware they try to up-​sell you to expensive treatments that you don’t need!

I went in a week ago for a standard exam and cleaning. I ended up getting a composite crown for a cracked tooth (which they made onsite), and changing a metal filling to a porcelain one. Even though I was there for 5 hours, the time seemed to go by quickly. I was tended to by several of the staff, and everyone was friendly and helpful. Trisha did an excellent job of cleaning my teeth. Six months ago I received a cleaning from a different dental office and my teeth did not feel like they had done anything.
Dr. Seth was very patient and explained everything to me as she was doing it.
I recommend this dental team to anyone looking for a new dentist.
Gianena T

Found myself a new dentist! Dr. Demaray is very honest, energetic and professional; he really puts you at ease in the chair. I was so amazed how fast they got me in and out for my x-​ray, consultation and cleaning. The office is so nice, had a great vibe and the RDA was fantastic. I will definitely be coming back and sending my friends. You can’t beat the price either.

Came back two weeks later for a teeth cleaning by the dental hygienist. Her name is Trisha, and it’s one of the best cleanings I’ve ever had in my life. So if you need a teeth cleaning, you can’t beat Trisha.

I was taken very good care of. Excellent staff, very professional. I would recommend them to anyone.

I had a dental emergency and came to see Dr.Nima. He is amazing! He totally understood my fears of dental work and was able to keep me calm through the entire partial root canal process. I had some difficulties and concerns the next day after the procedure, which happened to be a day that Dr. Nima wasn’t working. The office had another dentist call me immediately and she was fantastic at assisting me! She (Dr. Chiang) went way out of her way to help me and even sat down with me to figure out how she could help. I strongly recommend Granite Bay Smile!

This is the place to go if you have deep pockets and I’m not talking about your gums.
Staff and enviroment is nice, but it ends there. I chose this place based on some good reviews here, but beware. I was told that I need to have root planning and deep cleaning and should really do laser, Dr. Chiang said I needed to do these procdedures because I really needed them and she could lose her license if I didn’t. Total BS, as I checked afterward with the California Dental Board. Ironically they perscribed the same treatment for my wife, suddenly were talking around $ 500 for s speical cleaning, which when I talked with my previous Dentist said was not necessary and could actually create more harm than good. Its major upselling here and I get it as Dentists make like 30 bucks on a normal cleaning, hard to pay staff and rent with that. I wonder how many paitents get hoodwinked the same way. You think its professional but its just upselling to make money. Nice people, but don’t get bamboozled by them, go somewhere else.

Dr. Chiang is the best dentist in town! Precise and steady, she’ll fix you right up.
The staff here is also super friendly, and the equipment is state of the art. Come here to get a tuneup for your smile!