I arrived for my 4pm appointment and they were ready for me. They showed me the problem and are fixing it right away. I am paying 375.00 for front and back brakes. Front Brake rotor resurfacing and fluid flush. I will have a 2 year full warranty.
John D.
Classificação do local: 4 Missouri City, TX
You’ve heard the radio commercials a thousand times: 4 wheels, $ 99.88. You’ve also heard the disclaimer in the radio commercials: «additional work is often required at substantial extra cost.» The promise of a cheap price next to that disclaimer kept me out of a Just Brakes for years because I wasn’t sure if I’d be fleeced or not. But I needed a brake job and I didn’t have a lot of money. I decided to give them a shot. So what’s the verdict? 1. I don’t think anybody walks out of here paying $ 99.88. $ 99.88 covers the pads & turning the rotors. To do that plus change some of the other hardware that wears out plus change the fluid came to $ 250 + tax on my car. That’s about in line with the last time I had my brakes worked on and comes with a written warranty, so I can’t complain. 2. The manager was able to explain what needed to be done in a way that I could understand. 3. The job was done competently within a reasonable amount of time.
Vaughn O.
Classificação do local: 2 Rosenberg, TX
Just Brakes as a company is the best bet for brake work. However, customer service at this location has worsened over the past year. Poor communication skills, lackluster explanations, and blank stare when you confront them on their errors. Get a manager in here who knows how to effectively interface with the public and your lobby won’t remain empty so much.