Fresh Salon & Spa

OMG I love these ladies! They are awesome! Does not matter who you sit down with. I’ve gotten my nails done here for about 2 years now. I’ve gotten fake and gel on my real nails now. And wow every time I come, I leave happy. Thanks girls! :)

Update: I’m still coming here almost a year later, and I’m still a happy customer! Thanks Jenny and Vivian!

I have not had a pedicure since last October so I figuerd it was time for me to go back to my favorite salon and get one now that the weather is getting nicer. Believe it or not Vivan the daughter of the owner said her mom was wondering what had happened to me since she had not seen me in a while. This is what I would call great customer service. Remember who your clients are and wondered where they are when you have not seen them in a while I had Tina did my pedicure who I had never met before. Once again I was a little hesistant since she had never done my my nails before. She was excellent. Now I know that anyone at Fresh Salon will do an excellent job and there is no need for me to worry when someone new does my nails.
I am still unsure where these negative reviews are about. These people obviously do not go to same place I do. If you ever need great service and beautiful nails and and a salon that makes you feel welcome and you need to be pampered this is the place to go.

The workers are super friendly, I love my nails! Didn’t have to wait if you have an appointment unlike other places. I had a very relaxing time here, it’s nice to feel pampered

Ugh. So disappointed. This used to be my favorite salon, but something has changed. The women I was used to running the place were not there yesterday. The woman who did my manicure had major difficulty understanding what I wanted. I showed her a picture, even, and she still painted totally the wrong thing. Wrong colors/​design. Craziness. She also kept insisting she was right. I had to make her stop. The other woman finished the paint. But seriously. It was not a difficult request. No reason to get it wrong.
Also she opened tools/​packages with her mouth (???) And during the massage part she WIPED HER NOSE on her sleeve, then tried to continue the massage. No thanks. That was my exit cue. Physically the space seems dirty and run down now too. Ironically, drawers labelled «clean» are splashed with dried on who knows what? I’m sad. My favorite salon, more.

This is my second time coming to this salon and I absolutely love their work and customer service. I always feel well taken care of and they know exactly how to give me what I want. I just recently came in with a special holiday nail design request and they went above and beyond. This is the best nail salon I have ever been to. Thank you for everything ladies! I will definitely be back again.

THIS PLACE IS AWESOME. If you can’t manage you get in during your appointment on time don’t make one! LOVEEEE how they take me on time and are very cordial and professional
I like their policy that if you are tardy they cannot accommodate you due to appointment slots and allotted time for services you elect for… It’s a system which allows for people to not clash times and or wait too long for someone else to be finished.
Definitely need to recommend this place!

I heard about this place from my sister; so, I read the reviews and they seemed really good. I went on an early Saturday morning without an appointment and they took me right away. I wanted the Gel American manicure, with a really thin acrylic overlay, and asked that she does not shape my nails because I do that myself before hand. Jenny Le gave me exactly what I wanted. She took her time and made sure things looked even and it came out really nice. I haven’t gotten my nails done in a long time, because I usually don’t like how it comes out, but this was a good experience this time around. I’d go back to her again.

My nails are perfect BUT the customer service could be a tad bit better which is why I gave them 4 stars. I will try again and request an appointment in advance. Their prices are PERFECT! I love the way I can check out/​pay like I do at my usual day spa… you sign an iPad and add your tip on it as well.
Update… I went back and had a much more pleasant experience. I’ll just chalk it up to we all have bad days sometimes. I am beginning to love this place as my nails are always perfect. They added a special touch to my vacation nails.

This is the best nail salon I have ever been to and it is now my go-​to. It’s a cute and serene salon that makes you feel like a princess! The women are extremely nice and always have smile.
The regular pedicure is already great, but the deluxe pedicure is AMAZING. The process is slightly different but well worth the extra $ 10. Now i can only imagine what the royal pedicure is like! ***Both pedicures include the hot stone massage***
My gel manicure is always excellent no matter who does it! Enough said.
Mind you, they’re an APPOINTMENT ONLY salon because it’s small and only 2 – 4 people work at a time and they TAKE THEIR TIME on each client instead of rushing.

It’s hard to enjoy myself when the owner and clients are gossiping…
When the owner wants «to punch her in the face» and when she talks about her clients’ family saying they have ugly kids and their husband is old … What the F!!! If u share any of ur personal info expect to be her next topic. Had another lady come in and once she left the owner was talking S about her too saying she is lazy and bossy! Plus they talk S in Vietnamese but that’s every nail salon.
You. Won’t. Catch. Me. Here. Ever. Again.

I am new to the area and was excited by all the reviews. Stopped by the shop this morning 10:20 AM. One lady was doing a mani — the other lady was finishing a call. After she got done with call however she returned to client she didn’t look up, say hello she returned to her client. There were a total of 2 technicians and 3 clients receiving service. NOBODY took the time to acknowledge me or say «be with you in a moment» or how may I help you until like 3 – 4 minutes of me standing there. Only to find out they work by appointment and no walk-​ins **despite what Unilocal says for their business hours. Or at least that is what I was told.

This place is a hidden gem.
So I’m a first timer in getting eyelash extensions. I have to say I’m so happy with the results!!!
Vivian did an excellent job. She’s very personable and gives you thorough instructions on how to care for your lashes.
I would definitely recommend this place to my close friends and family!

I have to say, this is the best nail salon I have ever been to. This includes some much more pricey ones in the city. It is completely worth going out of your way to this lovely little salon nestled in a nondescript strip mall. The inside is very clean, well ventilated, and very nicely decorated.
And the nails! Their acrylic work is top notch. I have never had such even, thin, and perfectly done acrylics in my life! They do great nail art and have a ton of really fun 3-​D charms to pick from as well.
I love that their pedicures use individual bowls for each customer (much more sanitary). You get rose pedals and a milky soak as well as hot stone massage with each regular pedicure.
The staff is really friendly and nice to spend time with as well. I always have fun chatting it up with the girls there. I had a bridal party come here the day before my best friends wedding (5 of us) and they handled this beautifully.
If you are trying to decide on a new nail place, stop looking, you have found it. It is really popular so I suggest making an appointment or calling ahead. They do not try and cram in people and sacrifice quality, so walk-​in availability tends to be limited.

My first visit here was one of the best. I called for an appointment for a fullset and pedicure. As soon as I arrived they took me right away. The lady knew exactly what I wanted and she constantly asked if the shape of my nails were okay. When she was finished i was so in love.
Then to the pedicure… I felt like a princess! I just got a regular pedi but it felt so amazing. The hot stone and the massage definitely did it for me! I will definitely be back in 3 weeks

This is a long overdue review but I feel like since I’ve gotten a variety of services done here I can give an honest opinion.
Nails: I get acrylics done pretty often and of all the places around hercules area fresh salon’s nails lasted me the longest. The older woman jenny, She always does my nails and they’re always on point! I love how she shapes my nails and she’s very gentle. Im not too comfortable w/​people touching my fingers or toes or eyes and all other salons I’ve been to I have to flinch a couple of times because they’re filing too hard or buff too much of my cuticles. Not with fresh salon! And no stinging feeling on my nails afterwards either. You can’t beat the price here either, I think I paid only 25 before tip? Amazing prices for the quality!
Pedicure: Highly recommend the coconut milk pedicure. Sooooo relaxing and luxurious! I know some people are used to those automatic fancy jet bubble machines but I personally like the tub because it just shows that they actually change the water and its clean lol. My feet always feel super soft and supple afterwards! Plus Jenny gives the best massages.
Lash extensions: Never had lash extensions done but since I’m seeing it everywhere on social media I was like why not. Vivian did my lashes and she did an amazing job, she is such a sweet person! I told her I wanted length but still natural and less fake looking lashes as much as possible lol. They came out perfect, super wispy & natural! The process took about 1 hr 30 min. I’m obsessed lol, she was right I definitely will be addicted to these! Oh and I also got a complimentary eyebrow wax whaaaaa, can’t beat that.
Overall you will not be disappointed in their services. This is a small business and all the associates take their time to tend and care to every customer. There is no awkward waiting in the front door or rushed feeling like other salons. You really feel relaxed right when you walk in. They’re getting more popular though so make sure to make an appointment! Won’t be disappointed.

I literally just walked out of the salon right now and LEMME TELLLLLL YOU. These are probably the best full set I’ve ever had. I usually go to Julies but I wanted to give this place a try since it’s highly rated and literally down the street from my house.
Kim is so awesome! She took the time out to even clean the acrylic UNDER my nails. They’re not too thin and not to thick!
And the pedicure was freaking amazing. I never got a pedi before but dang, this place is it!!!

Vivian made my first eyelash extension experience memorable! Not only was she friendly but she knew what she was doing and answered all of my questions! She asked me what style I was looking for and I showed her a picture (come prepared knowing what you want!). She offered me advice as to what length and curl to get that would best flatter my asian eyes. She only took approximately 1 hour and 15 minutes to do a full set of lashes and they gave me a blanket towards the middle of the process (without me asking) because it got so cold. So impressed! She also gave me tips as to growing out my lashes and offered me an eyebrow wax ON THE HOUSE! Love this place!
Tips:
1. cut your eyelashes only a little bit at the tip so that they can grow longer (like cutting split ends!)
2. don’t use waterproof eyeliner
3. use coconut oil instead of petroleum jelly to help lashes grow

I needed to get a gift certificate for my sister’s bday and wasn’t sure if the salon was open on 1÷1÷15 and when I called around 9am no one answered but 20 min later, someone picked up the phone. They told me they were just there to update their voicemail but if I could get there in 5 – 10 min, they can wait for me. I took off and got to the salon and meet with Vivian and her husband. They were very accommodating to let me come in and purchase the gift certificate especially when the salon was closed.

I have a nail salon that I go to already. But I came across this place on Unilocal and definitely wanted to try something different. The place I normally go to is great but they don’t do a lot of designs. I really wanted to have my nails be a little bit more festive so I tried this place.
The non-​jacuzzi style pedicure was actually great. I love that they use lemon to scrub your feet and the hot stone massage was very relaxing. Another lady did my french tip and it turned out great. Another lady did my fingernails and I showed her a picture of what I like and she was able to copy it.
I am a little torn now with 2 places but I’m glad I found another great place to go to. The only thing is they are closed on Sundays which is normally my day off but when I can go on a weekday, I will definitely come back to fresh salon to get my nails done. Thanks ladies for a great job