Kim Salon & Spa

I went yesterday with my bestie to get pedi’s. There are so many things I disliked about my experience but the biggest one is how short she cut my toe nails down and then FILED until I bled… on BOTH feet. And I’m really glad I got to pay $ 30+ for injuries on both of my feet. I will never return. And now I have anxiety about pedicures in the future because this just messes with you, honestly.

Never really gets too busy even on the weekends — always accommodating to your schedule. I like to call ahead of time to book an appointment. Haven’t had a mani (regular and gel) or pedi that I didn’t like — if you mess up a nail they redo it without hesitation or complaint.
My favorite part is that they really take their time on the massage portion of your pedi! I think that there could be more of a color selection, but I personally stick with the same colors so I don’t mind it much.
Definitely my new go-​to spot!

I’ve never felt so ashamed after going out of a hair salon. Let’s start by clarifying that everyone is nice but I seriously don’t think they know what they are doing. I came here with my mother to get her nails done n get my hair done since I was there. I asked for a blow dry, and my hair after wards look like they hadn’t done anything. It looks like I had just gotten up from bed! When I told the lady I was not satisfied she said that’s what you asked for. Really??? I’m a manager of 2 restaurants n if someone is not satisfied you try to make things better. Well not here! I can’t believe I spent money to look like I’m ready for a halloween party. I wish to get a response from a manager or owner. Im writing this while I’m at another salon paying extra money to get done again.

Great place to get your eyebrows waxed!
This is literally the only place I let touch my caterpillars. Kim makes sure they’re nice and shapely. I live in Chico, and still refuse to get my brows waxed anywhere else (too many traumatic experiences).

Horrible! Worst place I have ever been to, don’t go here… charged me $ 20 for feel on my fingers and toes all of my nail are different shapes and the cut on my toes nails are crooked. $ 60 for down the drain

Ok seriously why is this salon even opened? I showed them a picture and asked them to do my nails exactly like it and they said okay, but it turned out so fucking different. I have colors all over my hand and seriously they don’t give a damn about what they are doing. I have discoloration, uneven spots and I’m doing gel. I can probably do a better job than she does. I would not come back EVER even its free. Yeah it’s that bad. The woman doing my nails seems to be at rush? When there’s like no one in the salon at that time? Just the WORST experience I’ve ever had. This stupid place literally ruined my whole day. They should practice more before they work.

Walked in at 10:00am for lip wax and was told to come back at 2:00pm. Huh? Not a 10 or 20 minute wait, but an entire day wait? Seriously? No thanks!

I’m sorry but this place is SO unprofessional. I’ll never go here again.

I would give them zero stars if I could. When the owner Kim isn’t in the salon the service is horrible. The older lady gave me the worst most painful pedicure I’ve ever had. It’s like I was paying her to torture my feet. Ridiculous! She cut my cuticle made me bleed, cut my nails too short, said I couldn’t get the design I wanted because my nails were now too short, and then brought out a cheap limited supply of ugly rhinestones that I might like instead. Their nail polish selection must date back to the early ‘90s.
My manicure by a different technician was just as bad. She left uneven ridges across the top of my nails and tried to paint over it before I had to stop her, make her take the polish off and tell her to re-​file my nail. When I got home the polish chipped the next day. I had to repaint them myself and come home and re-​file them again. The shop is also dirty and needs a deep cleaning. With such a great location I expected more. Never going back. Feel like I donated $ 50 to charity only one that sucks.

This was a horrible place to go. The man did a good job but the other women we’re rude! I asked one to get me a nail polish and she actually had a attitude it was literally two steps away and my dad’s pedi was horrible there was also a cockroach on the wall. Discussing I will never go back

I’m first time here for pedicure. Looks clean and friendly. I like the light massage with hot stones. The cuticles was cut without bleeding. But nail polish was overlap. I’m not so picky, that’s why I’ll be back.

I WILL NEVER COME BACK EVER! Not even if it was for free!!!
The *WORST pedicure I have ever had in my entire life and on top of that it was $ 7 more than my usual pedicure at MP nails (never leaving them again! I’ve learned my lesson)
He poked my toe with a scissor
I told him to do a quick pedi just cut the cuticles and scrub them then paint
Took him 50 f@&?ing minutes to do that no massage no lotion 50 minutes what really bothered me was that the woman seated next to me who started her pedi about 10 minutes after me was finished at the same time I was
Not to mention that I was charged $ 25 for that bs «pedicure» which I gave a $ 20 and $ 10 bill to pay and I had to ask for my change like HELLO I am certainly not going to waste another unnecessary dime at this frickin place ugh if I get a toe infection from the harsh cuticle pushing I’m gonna sh! t a f@cking brick
ALL THEIR POLISHES ARE SO DAMN OLD ITS DEPRESSING MY TOES LOOK LIKE SH! T AND TO THE ACCOUNT NAMES «N T.» Getcho lyin azz outta here *FAM*
end of rant goodbye

Made an appointment for 1pm, but had to wait for an hour and 10 minutes before they could seat me. Three hours later my Mani & Pedi is done and guess what? My nail polish started coming of in chunks after 24 hours. I’m definitely going back to get my money back. NOT HAPPY AT ALL
Oh and one more thing… THEY DON’T TAKE CREDIT CARDS ON SUNDAYS. My friend had to go to the liquor store, buy something, take cash back to pay her. I’m never going back at KIM’S again!

Not going back after 3 visits. Last visit, today the 25^th, Mimi very aggressive with rubdown to the point my feet hurt and were red. They know I require callous reduction with sander tip and drill. She would not do it or did not understand. She politely gave what I think we’re excuses in her very strong broken English??? Inane case didn’t get what I asked.
Anna, who worked my nails was bored, as though she wanted to be somewhere else. My other and only nail salon will not charge me for a buffing. The ask 3.00 and continue to press u for extras that are standard at my other salon.
They also charge $ 1.00 for running cc transaction. My other does not. When adding up the potential add-​ons my bill would be close to 50 – 60!!!
Regardless, I tip we’ll but it doesn’t translate into good or better service. Focus on customers and not your aggressive money hungry add-​ons.
Oh, Anna was so aggressive my nails were bleeding! Here is praying they sanitize the instruments of their trade so I don’t come down with a tragic or life threatening disease. Oh Anna, appear pleased when given a rich but undeserved tip! Try acting as though u enjoyed it!

FYI: On Sundays they don’t take card. Cash only!
I came here once before for a pedi — that came out alright. I had a guy who was working on my toes and when I mentioned that I had an ingrown he didn’t really what to do. so he had to call over someone else who had to come do it for him.
But I came back recently to get a full set and I was on a tight schedule and decided to come here. I don’t remember his name but I believe he’s the only guy who does nails at this salon. I HATE when people who do your nails try to move you hand or position it in a certain way so that I’M the one who’s uncomfortable. So I pretty much fought w/​him to keep my hand in a position that I wanted. The nail polish selections weren’t that great. And the polish I chose had obviously been filled w/​that liquid to make it all runny because a few days later the polish started to fade!
IF I come back here — it’ll only be to see Kim, but I don’t know how often she visits this salon anymore.

Pretty disappointed with all the good reviews here.
I went I for a regular pedi and gel manicure. The pedicure was really nice, hot stones and exfoliation and a good massage. She got a little aggressive with cutting my cuticles which I don’t like because it can HURT. But my toes look great.
Onto the fun… Started my gel nails, a little aggressive with the cuticles again… So much that I realized my pinky was bleeding after. I asked for pink nails with a gray heart on my ring fingers, pretty simple considering they offered to do a design. The pink turned out great but when she did the heart it was pretty messy. I asked if she could clean up the edges a bit but she didn’t understand and thought I was asking for another coat of grey on them. She put another coat on before it dried so now one heart is all wrinkly and not so cute. The other one looks good but she saw that she messed up and ignored it and honestly I was too frustrated trying to explain what I was asking to have her redo it.
Finally the place just didn’t look like cleanliness was a priority. Here’s hoping my stabbed cuticles don’t get infected. Oh and there wasn’t even an effort made to be nice. She spoke her language the whole time and seemed like she couldn’t wait to finish me up.
2 stars only because the pedi was good. The rest if the experience was very disappointing.

I really don’t enjoy trying out new places for a mani pedi but when your usual spot turns you away and you’ve got an open house the next day… I gotta do what I gotta do.
This was nearest to me at the time and they were available. I was helped by someone who wasn’t Kim who I read great reviews about but still needed this fix…
One thing that really irks me is constant talking in their language. And this lady did that. BUT nonetheless it wasn’t loud or obnoxious so I was ok with that
I also asked for matte which she dd fine but their type of nail Polish wasn’t strong enough cause it came off In 2 days.
I also was told I can go cause the nail Polish was dry and it wasn’t and made a mark right when I got in my car.
They also don’t have tips on their cards so you’ll need to add it in before they charge you if you don’t have a cash.
Overall te experience was ehh and I’ll be going back to my usual.

I used to go to Kim’s, they gave the best massages when getting a pedicure and they has a few good nail techs. BUT! When I requested to have my acrylics removed because I wanted to give my nails a break and try shellac they where so rude to me! The man yelled at me, saying my acrylics were good, and he treated me so roughly. I swear it seemed like he was taking out his anger on my hands and not to mention, I totally knew he was talking about me to the lady at the nail station next to me. Then towards the end I think he sensed I was unhappy so he proceeded to hit on me as a joke to get on my good side before I tipped him… Yeah needless to say I found a different nail shop. It’s unfortunate because they offer good services and the place is clean and decent.

Okay, I really give this place three and a half stars instead of just the three stars. I had a couple of people tending to me, which was nice. I like feeling special. haha
Anyway, I intended to go there for just a pedi since I didn’t have my boys with me and was in need for some mommy pampering.
I loved the fact that I didn’t need an appointment and could just walk-​in without having to wait. I did call beforehand just to make sure since I did have some time to kill before driving back home. They were polite over the phone so that was a good starting point. When I arrived at the salon, the door was a little difficult to open. There were two knobs and me not knowing what heck I was supposed to do, I turned one knob and then grabbed a hold of the other knob and then couldn’t open the door. I then decided to turn both knobs at the same time while pulling on the door and that work. So getting into the salon was a bit difficult but I finally made my way through the place.
As I walked in, I noticed that the salon is split into two: one with the oversized massage chairs for pedicures and the other side was for manicures and all the other spa services they offer. I proceeded my way to the massage chairs and was instructed on where to sit. One of the ladies turned on the massage chair for me and immediately I was in heaven. The other ladies asked me what if I wanted to get a mani so I simply said yes since I hadn’t ever had one before. It was nice to be pampered.
I received a foot and leg massage with various massage lotions and the hot rocks or whatever you call them. They were amazing. I enjoyed my hand, leg and foot massages immensely that it made me forget that I still had to drive home which was over an hour away. I live in Sac for goodness sakes. Yes, it was that good of a massage.
Overall, I was pleased with the cost and the services provided. The ladies were really nice to me. Even though I’m Asian I didn’t speak their language. They did speak in their language in front of me possibly trying to figure out if I understood. Of course I didn’t but decided to giggle whenever they seemed to be laughing. They could have been making fun of me for all I knew but hey, I think I played it off rather well.
I’d go back if I was in town. It’s a nice place to hang out with some girl friends.

First time I came here, I got a pedi. The younger girl did it and it was very nice. I loved it. Only thing, was she didn’t really take her time with my massage and stuff. Boo!
Second time, Came here w. my girls to get a fill and had the owner «Kim» do it. She did a pretty good job until she picked up her damn cell phone! Which is RUDE! She started to be very careless with my glitter acrylic! It didnt turn out as nice as I wanted, but she did stay late for us.
Overall, this place is just okay… Not great.