My new fave Starbucks! I am new to the area and really appreciate the cheery barista’s positive attitude! That and the consistently solid coffee makes for a good morning everyday. I go every morning around 730 am– they deserve an award for being so awake! Great experience.
Aimee S.
Classificação do local: 3 Rocky River, OH
The blueberry muffin I got was delicious but they got one of the drinks I ordered was wrong.
Karyn C.
Classificação do local: 4 Rocky River, OH
My favorite Starbucks. The staff is friendly, the store is nicely laid out, and they have a nice selection of products. First, the folks that work there: very friendly, without being fakey fake friendly. Very important! They also are the only location that I’ve seen that write fun things on the bananas for sale. Cute, very cute. The store has multiple levels, so there are plenty of hidey holes to sip and read. There is no drive thru, but there is plenty of parking behind the store. And these folks are fast. I have never had my order languish behind the counter when they forgot it.(See the Beachwood Mall or Mayfield/SOM location if you want that.) I very much look forward to mornings when I get my Blonde Roast or Pike’s Place from this location.
Deanna E.
Classificação do local: 4 Cleveland, OH
I’ve recently started getting Starbucks for free, on a survey site I would never spend this kinda $$ on coffee. I actually really think GetGo has great coffee so I’m not a Coffee Snob, more of a Gas Station Guru… but anyways I come to this location when I’m on my way to work. These ladies are so cheerful and sweet it takes the anxiety away. Usually I just do drive thru, bc to me coffee houses like this can be «intimidating or snobby». Not the case here. I also had the MOST amazing Breakfast Sammy, the Bacon Gouda, soooo good.
Jillian P.
Classificação do local: 4 Cleveland, OH
I prefer ~local businesses~ but I have enough stars on my card to get free refills, so. The staff here are really quick and efficient, but what pushes this into top territory is the layout. Most Starbucks are just giant freezing boxes, but this one has three levels of seating and there’s usually somewhere to sit. The bottom floor can get a little cold, but there’s a fireplace thing you can turn on to stay cozy. I just wish it had more windows and natural light.
Michelle B.
Classificação do local: 5 Lakewood, OH
This is my go-to Starbucks. Because of the multi-level layout, I usually have a few options of where to sit, and my favorite place is the main level. There are two tables, one of which facilitates easy-access to one’s laptop without discomfort – to those of us dealing with back issues, this is great. The baristas are kind. I recommend.
Scott C.
Classificação do local: 3 Rocky River, OH
Why is there only ever one person making drinks? …even when there is a line to the door and 4 people behind the counter.
Antonia C.
Classificação do local: 1 Lakewood, OH
I wish I could give this place 5 stars because the coffee is delicious but I cannot. The customer service is horrible after waiting 15 minutes for an iced latte I did not receive an a apology not to mention the people in front of me got free coffee for waiting just as long as I did. Yeah peace out Starbucks your customer service blows which made my coffee sour.
Jennifer B.
Classificação do local: 4 Denver, CO
This is one of the better Starbucks I have been to thus far in my Starbucks addiction. Kick ass barista’s that can move a line quickly and efficiently. Two floors of seating offering patrons a view of the hustle and bustle or seclusion downstairs while enjoying free Wi-Fi. Temperature can be a problem on both floors of seating, do you want cold or hot? Up to you and what your body can handle. This is the Starbucks for people with laptops. Outlets everywhere and great seating. I wish this Starbucks was in Denver.
Scott F.
Classificação do local: 5 Erie, PA
The parking is a bit awkward, but the inside of this store is kind of cool. Multi-level with plenty of seating.
Rachel B.
Classificação do local: 4 Lakewood, OH
My favorite Starbucks in the Cleveland area. This one is very large inside and has comfy chairs. I used to really enjoy going to the Starbucks in Independence, but they have since remodeled and taken all of the comfort out of that place and replaced it with metal and fake wood. Gross. Anyway, back to this one in Rocky River. It can get a little cold in there on the lower level because of the air conditioning vents. But I have never had an issue on the main floor, where there are two plush velour chairs that I always try to sit on.(Not at the same time.) I should also mention that, because of its proximity to Erie Island, I barely ever go to this Starbucks. Erie Island isn’t any less expensive, unfortunately, but the atmosphere and food/drinks are amazing and I always favor the more local of the two options when I can. However, I had a Living Social thingie I wanted to redeem, hence the Starbucks visit. And sometimes, it’s nice for a change of pace from Erie Island.
Ben S.
Classificação do local: 5 Cleveland, OH
This is my favourite sbux location to spend time in-I’ll drive a bit out of my way to get to this one. The employees are friendly and fast. This Starbucks has a basement and an upstairs which means there is always a good spot to study. In the winter there is a basement fireplace. This place gets busy on weekends but there is pretty much always somewhere to sit.
Gookgette c.
Classificação do local: 1 Austin, TX
WORSTCUSTOMERSERVICEEVER. There was a horizontally-challenged girl(HCG) cashier and a hipster-wannabe barista(HWB) who were completely rude and unprofessional. I asked for an ICED drink, and the HCG didn’t hear me. Okay, I supposed, no biggie – easy fix, make another drink in a jiffy, right?” Nooo. instead, the HWB looks over to the HCG and says, «Did she say ‘iced?”/“No,“the HCG says. of course siding with her 1 coworker crony.(Thought bubble: Why question it? Just make another drink! Don’t give me attitude!) Then the girl behind me jokingly mocked when she got her drink. «‘Oh, I said ‘iced.’» And they all started laughing. I was completely humiliated. I can’t control the big(literally) B customer behind me, but the behavior of the service girls behind the counter was completely UNPROFESSIONAL. I knew the moment I walked in and they didn’t greet or smile I’d get terrible service. Even when I left, I smiled as best I could and said, «Thank you.» These girls should not work in the public. WORSTCUSTOMERSERVICEANDATTITUDEEVER.
Will K.
Classificação do local: 5 Chicago, IL
I just found my new favorite location! Too bad it’s not the one closest to my house. I agree with the poster who mentioned not all Starbucks being the same. This location is great, very roomy, friendly staff, and they made my drink correctly. I get a pretty simple drink, but sadly it varies from person to person… this location has given me a good one though! I’ve only been downstairs, but plan to explore the rest of it in future visits.
Stephanie M.
Classificação do local: 5 Cleveland, OH
As someone posted above, Starbucks is Starbucks. Or is it? I am not a coffee snob by any means, but since I don’t work in an office, coffeshops are where I do most of my work. From that standpoint, this Sbucks is AWESOME! It is huge inside, with a split-level. The lower level filled with great tables and chairs, as well as comfy large chairs to sit in with your favorite book. The upstairs has more of the same as well as a larger conference room. I am not sure, but I suppose you could reserve it for community meetings. What I love most about this particular Sbucks is not just how big and cozy it is inside, but how incredibly friendly the baristas are! Just today when I went in the cashier asked me what else I was doing today. I shared that i was getting my hair done right down the street. A fun conversation then ensued with the barista making my drink. She asked what I was getting done with it and she even offered fun suggestions! How fun it is to have real conversations with real people! I totally recommend this Sbucks for a work meeting, study place, community planning meeting or just a comfy chair to read your favorite guilty-pleasure novel.
Stephanie A.
Classificação do local: 5 Atlanta, GA
Starbuck’s is Starbucks. anytime any town. I like that as I am a fan. this Starbuck’s has to be the most beautiful location I’ve ever been in anywhere I’ve traveled, including Canada and UK. My 4 or 5 regular locations will never be the same to me again. Rocky River has ruined me forever.
Amy T.
Classificação do local: 4 New York, NY
This Starbucks is deceptively large inside. It’s laid out like a bi-level home, where you walk into a lobby where the espresso machines are, but your seating options diverge to an upstairs or downstairs lounge area. I had only ever gotten to-go coffee here because when I popped in, I thought all the seats on the entry level were filled and that’s all there was. Today I looked around a bit more and realized I had totally missed how large the upstairs was, and that there was a downstairs I had never noticed. I found the downstairs level a bit too basementy, and too full of people on their computers. Upstairs I found a roomy, light filled loft type space with colorful velor chairs and many marble topped café tables next to outlets, lots of outlets. Upstairs also offers a group/community room. I read two signs on the french doors leading to the conference style room. One indicated the room is not available to groups during the morning rush(5−10am due to parking issues), the other asked people to not bring outside food and drink. Duh! I can’t help but feel that last sign was directed toward one group in particular who must have members sneaking in snacks. The barista was super smiley and very helpful, borderline flirty which is a difficult line to walk, but always appreciated. Who doesn’t like feeling flirted with! Also, it’s nice to note that Starbucks now has free wifi. I think most of you know this, but for years it was on a pay for wifi system that kept me away.