Marlen Jewelers

My fiancée and I went to Marlen to get my engagement ring resized, and were so impressed we went back when it was time to purchase our wedding bands.
We were very pleased with the wonderful, professional, and courteous staff at Marlen, as well as the great selection of beautiful jewelry. We will definitely return there for our future jewelry needs!

Fancy jewelry stores make me nervous. They shouldn’t, since I worked at a jewelry store through college, but Marlen was fantastic! I took my antique engagement ring to be sized and appraised. The gentleman there was very kind and thorough, and did not look askance at my terrible gym clothes outfit. The quoted price for service was much less than I had anticipated, with a three-​day turnaround; and my ring came back fitting perfectly and even more sparkly than before! The clerk who gave me my ring back took the time to walk me through the fine points of the insurance appraisal.
I initially chose Marlen because they were an independent jeweler and I was not interested in supporting the evil Sterling Corporation who owns all the big box jewelry chains. I fully recommend Marlen Jewelers for their service and care.

Fantastic experience. I took a ring in to be sized. I was instantly greeted by 3 people so I chose the one with the nicest smile… He asked what I was in for and I told him. He promptly looked at the ring under a loupe, photographed it, and told me it was slightly chipped. Then he tested it with a hi-​tech gizmo to make sure it is a real diamond. He took all my information and said they have a guy on-​site who does their repair work. He gave me a time estimate of a week and estimated the cost to be around $ 62. He handed me a ticket with a mini color picture of the ring I was dropping off, smiled, and said they will call me when it’s ready. I applaud this place for the great care they took to inventory the ring, note the condition, test it, etc. This is the way things should be handled at a fine jewler. See my review for Berger & Silver about how NOT to handle a ring sizing (they were going to take the ring, drop it in a kraft paper envelope without even noting the condition, and they extremely rude about it which made me ask for the ring back and turn on my heel to leave the store). What a bunch of clowns. I am so glad I went to Marlen…

I first fell in love with this place several years ago when my husband and I walked in as 25 year old kids looking for wedding rings. When other stores gave us the cold shoulder and saw as as two young people who couldn’t buy much, Marlen welcomed us in and treated us like old friends. Their staff is approachable and knowledgeable and have always treated us like people rather than evaluating our potential buying power. Many years later we still go back, and when I walk in and am greeted by their friendly staff, and hear classic rock playing over the speaker, I know I am in the right place. Oh yeah, they have beautiful jewelry too!