Bella Bridesmaids

Had to purchase bridesmaid dress here, staff is extremely unfriendly, almost to the point of seeming mean. Dress seemed expensive for a relatively plain dress. It did come in on time. When I came in to get measured, they acted like I was putting them out being there, then told me that I was the only bridesmaid who didn’t order their dress yet… this was a flat out lie! Obviously I immediately ordered it after that comment, but I wanted to think about the size because they suggested a size 2 sizes larger than what I wanted to order based on my measurements and knowing how dresses fit me. I met them in the middle and ordered 1 size larger. The girl helping me said, well if it’s too tight and it doesn’t fit that’s on you. The dress came in and it was huge on me. Also they don’t offer any tailoring so you have to go elsewhere for that. Not impressed.

I was very disappointed in the lack of customer service at Bella Cleveland. I am a bride planning my wedding from Chicago, and my sister lives in Columbus. I found the BM dresses I love at the Bella in Chicago (which was a GREAT experience, and I would give them 5 stars). My sister needed to try on the dresses to figure out what she wanted to order, but they would only give her a «courtesy» appointment during the week, not on a weekend. She planned to take a half day off work just to drive the 2 hours to make the appointment, but when she called back to confirm, the associates never wrote her down and they were all booked up. Bella holds beautiful BM dress lines, but if you have bridesmaids in different locations, I would not recommend ordering through them based on their lack of customer service and willingness to work with out of town bridesmaids.

They made everything so easy! The store has a great selection, but isn’t overwhelming. The staff is very helpful and accommodating! highly recommend!

I really loved this place. The variety of dresses, color combinations, and the locations across the country made this a great choice for my bridesmaids. I have since recommended it to three other brides – all of whom have been really happy with their experience!
The staff was fantastic, super helpful, and really stepped it up when we had an emergency (had to get a backup dress the day before the wedding for a maid that left hers at home accidentally!).
I would definitely recommend Bella to any bride!

I was leery to come here based on the reviews, but I’m glad I came anyway. I had an appointment with the owner, and she was very helpful in pointing out styles that fit the look I was going for. She knew the designers and colors inside and out. We were able to try things on and she was very patient while we made decisions!
They carry a good range of designers and styles, but most of the dresses we looked at were over $ 200, so that is a downside if you’re on a budget.

Really disappointed in this place. I was 7 mos pregnant at the time of the wedding and they practically insisted I order a maternity style dress even though I did not like the style. I tried on several dresses with a fake maternity belly and was able to fit into some of them. If I ordered a non maternity dress they wanted me to order the largest size Bill Levkoff makes. It was humiliating. So I went with a maternity style dress. They also insisted I go 2 sizes up in the mat dress. I refused and the dress still ended up being about 3 sizes to big. Several other girls in the wedding party had the same problem. The staff is rude, and the hours are inconvenient. The prices are marked up compared to other bridal shops in the area, who carry the same brands. Steer clear of this place.

Very deceptive in their pricing. Needed to order a larger size dress and was told days after I placed my order they would be charging me am extra $ 35 even though I had an email confirmation with the lower price on it.