It seems like this location may have a fairly high turn over rate for employees. Sometimes you can talk to someone that has a wealth of knowledge in their area, and sometimes it will be a completely clueless employee. Management does try to be very helpful if you have the time and patience to wait.
Robert B.
Classificação do local: 4 Fort Worth, TX
Had a nice visit this morning to this store with only one hiccup. I needed to purchase a dedicated edger for the lawn. They had no more in store. Considering the time of the year, I figured as much. I asked about the display model. They sold it to me for $ 15 off and did so with a smile, stating I have to take it as is understanding there is no paperwork or money back for the display model. Sounds good to me. Needed a couple of items, never quite sure where to find them. Found staff, smiling staff at that, willing to help at each location. The staffing over all has sure improved in Home Depots. Got checked out, got home, ready to use the edger. No blade. It had no blade. Never thought to look at that. Oh well, another trip to the home depot. My life’s story.
Thomas K.
Classificação do local: 4 Keller, TX
Spring is here so that means I need to go to the garden center at Home Depot. I had to run some other errands so the location in Roanoke worked best for me. First I stopped in the pool section to grab a thermometer and some floating led orbs. It certaiy wasnt overstocked but they had all the necessary stuff you might need to keep your pool properly maintained. The lawn and garden section was actually very good. There was a good selection of flowers that I needed and they were all healthy. I had just come from somewhere else where the flowers were in brutal condition so this was a nice suprise. There were lots of staff around to help and answer my questions since im no green thumb. I dont get to this location very often and I am definately a Lowes guy but I have to say this Home Depot was a pleasant suprise. I will be back soon as a new grille is in my future ha.
Tim K.
Classificação do local: 4 Fleming Island, FL
Good HD. its back in the corner of the parking lot, which keeps cross traffic down and I like exiting the parking lot from that end as well bc it gives you a couple options as far as heading west or east on 114. Staff have been very friendly when shopping and when I needed to return things. Garden staff were also very friendly and helpful when I was considering border for my beds and when I needed a new edger. Bot a 40volt Ryobi cordless Lithium-Ion string trimmer/edger here and returned it bc the line wouldnt advance. Upon discussing with the service guy, I chose to just get a new battery for the cheapo Black & Decker that has served me without a hiccup for years. I thought I would get the Ryobi since I have several other tools and could swap batteries out when needed plus the 40volt w LI battery runs longer than a similar gas powered unit but the string advance is a problem on these units so no bueno! I probably go here 3 – 4 times a month. Easy in, easy out. I can always find someone to help me locate something if needed.
James A.
Classificação do local: 2 Roanoke, TX
As with many Home Depots these days, the staff is not very well-informed. The selection is poor, too — if you go to buy an axe, for example, you only have two or three choices. I have switched to doing a lot of my home repair shopping at Lowes and on Amazon.
Mechelle S.
Classificação do local: 4 Roanoke, TX
Fixin stuff! I must visit here a few times a week and find the orange aproned associates very helpful. I love working on stuff at our home and the Home Depot sales associates are so helpful. Whether I am looking for an item or just have questions about how to do something they have what I need and answers to my questions. My latest project has me replacing my door board at the bottom of the doorway. What a pain. I do think I would like to work there when I retire…
Eric W.
Classificação do local: 4 Tarrant, TX
I was looking for a particular tool(for setting snaps) and Home Depot’s website said this location had them. I probably should have called to be sure, but I didn’t. Lucky for me they had it, so I’m a happy camper. The location was good to get in and out of, though at peak traffic times, it could be a bit hectic. Oh, and one thing that was odd, is that not once did anyone ask if I could be helped. No big deal, as I know Home Depots pretty well.