Starbucks

One of my favorite Starbucks locations, the coffee, latte’s and frappucinos are always great and the staff is friendly. Since i work in the area it is convienient. And now that their location is included on the order and pay app i dont have to wait for my order, which is awesome.

Good location for a mid-​day coffee break. This Starbucks is conveniently located close to Walmart & Valley View Mall.

Friendly staff members here. The parking lot in this strip mall is pretty poorly designed, so that’s why there’s a knock down of one star. The drive thru for Starbucks leads into the one way traffic of the strip mall.

Drive thru get served above inside customers. Six minutes for a latte with no one in store

Great service! Very fast and accurate crew working here. They all have good attitudes too.

This is one of the best kept Starbucks I’ve ever been to. The crew was great; they for me my coffee in under a minute, and the place has a very relaxed vibe. The drive thru is a plus when in a hurry as well. Definitely coming back!

It’s Starbucks. Yep.

Great Starbucks! Food and drinks were great, everything was fast, loved the seating and they didn’t mess up my order! Dont think it gets much better than this.

Pretty good location with consistently good employees that keep the place shiny and clean.
Bathrooms are always well kept as is the outdoor seating area.

As any Starbucks, always great!
Staff here is Amazing. Jill is Awesome!

They have messed up on my drinks twice but were incredibly helpful on making things better, the staff is great helpful and happy and I’ll continue to come back and highly recommend this location.

Visited this place once a day when I visited Roanoke in October, then again daily at Christmas time, and again this past weekend. Associates in the drive through are very friendly and excited about your coffee selections. If I only rated them on their interactions I’d give them a 5 star rating. However, their coffee is never spot on for me, and for that I have to offer 3 stars, leaving them with a rating of 4. (Too much math and averages in this caffeine slump.) The coffee on this latest visit tasted a bit burnt, so hopefully they can work this out.

My wife hails from Roanoke so I have been to this Starbucks on many occasions when she returns home to visit the fam. This location has apparently been struggling for quite some time. During my first few visits they had a sign displayed in the drive through window trying to put a positive spin on the results of an area survey. Customers answered the survey stating that the coffee was not always hot and fresh, the service was not friendly enough, and the service was slow. They have apparently been working hard on these items because my coffee has always been exactly what I ordered, hot, and good quality. The service has always been friendly but I do completely agree that the service is very very slow. Do not come here if you are not ready to invest some time. When we arrived today there were two cars in front of us and it still took us approximately 15 minutes to get to the window. I will say also that the drive through attendant was very friendly, almost too much so. He repeated the same cheerful greeting and suggestive selling technique to each customer in the drive through with exactly the same tone of voice. It sounded exactly like one of those recordings you receive when dialing a large company and hearing the automated menu. All this being said if you are willing to wait the service is friendly and the coffee is good and hot. Not a bad place to get a caffeine fix but getting in and out can be a pain during «rush hour».