Smitty’s All American Grill

The only reason this place gets one star is because I can’t give them zero. The only part of this place that was good was our waitress. Firstly the soda was flat. We got the $ 12 chicken finger app. It came with three fingers that’s it! That’s such a rip off! My Cuban was dry. All three burgers That were ordered were burnt to a crisp. They were harder than a hockey puck. When the manager came to the table she did nothing to attempt to rectify the situation. I told her I wasn’t paying for the burger and they still messed up the check. I was told that an additional 10% was going to be taken off the check and it wasn’t I will never eat there again! Absolutely awful

Not good at all. The employees are more interested in looking at their phones and talking to each other.
The chili was okay I enjoyed that. Cheeseburger was dry too much bread not good at all.
I asked for medium-​rare I got gray meat.

Just read that they’re under new management. Anybody been there since the changeover?

If it’s Sunday you should be at Smitty’s for football.
They have a wall of screens and then a ring of TVs for the second and third level of the «stadium».
But the real reason why you need to stop by is the fantastic staff headed up by Andre and Kelsey. He not only supports the staff but he excels at customer service. Every Sunday I see him and the rest of the staff constantly trying to make each person’s time here as enjoyable as possible. BTW the food I’d great too ask for the potato chips and onion dip.

Stopped in here after taking my son out for his bday day trip. Excellent fried chicken and side of greens and beer selection. Spacious place too! Recommend it

I enjoyed the sports bar atmosphere… lots of TVs, NFL package, stadium style seating & vast menu options. However, the food and the service were disappointing. The food was bland. burgers sounded good from the description on the menu but the taste didn’t match. The pizza was also mediocre at best. The best part of the meal was the calamari appetizer.
The service was probably the worst I’ve experienced in a while. They gave us a drink which we didn’t order… we immediately notified them and they apologized. Then the food came and they messed up one of the orders which was returned. The waitress didn’t check on us throughout the meal. When the bill came, they had charged us for the extra drink. It just seemed like they were unorganized and careless.

Giving one star cause I have to. Deserves zero. This place is a joke over 2 hours to get food mind you all we ordered was burger’s and fries my food raw. Never again poorly managed waitress clueless. Don’t go for food .they also have a bowling alley attached .the kitchen was cooking for both.

We stumbled across Smitty’s on the way back from Greenport. The staff was great. We had a couple of burgers and drinks. The owner (someone from the kitchen) came out to make sure we got exactly what we wanted. We’ll be back!

This place I expected to be better. Nobody greeted me at the door. Sat myself at a bar table. A few minutes later I was approached by a server. I asked for a sprite and the wifi code. The wifi code did not work. I ordered. Chili arrived with no spoon. I found one in the server station. The panini arrived 15 minutes later. Fries were cold and the ketchup was empty when she put it on the table. So 28.00 for chili and panini with a soda is not worth the money.

Very pleasantly surprised to find the food was not your traditional pub fare, but instead offered a more gourmet presentation and quality. They did a great job on the interior design with its multi level dining area. Service was very good and friendly. Will definitely go back often.

We were seated at a table that had a filthy tablecloth. We tried to get the waiter’s attention to no avail and so moved ourselves to another table. The waiter may have been new, but he couldn’t even tell us what kind of dressings they had for salad. The «iced» tea was presented in very small glasses… with NO ice. I said nothing because if there had been ice, there would have been no room in the tiny glass for much tea. We ordered the grass fed burgers. The bleu cheese that came on it totally overpowered the flavor of the beef. Two (small) burgers with two small salads came to about $ 40. I know grass fed beef isn’t cheap, but all in all I would not return.

Food and service is awesome! And it’s probably one of the best looking bars in the area. The new Managment really stepped their game up.

Very lively place. Burgers were delicious. Served organic burgers which were delicious and handcut fries. Definitely will be back

Terrible service, terrible management. The only reason we went was because it was where the Polar Express left from and it seems thats where most of their business was coming from… that and the biker crew bowling next store.
I ordered a Vegetable Panini and it came with about 3 tiny mushrooms and some lettuce. I opened it up because it seemed as if it was just bread and showed the waitress. I told her it looks like where was some stuff missing, meaning they were being rather skimpy on the vegetables. She appeared to agree, brought it back to the kitchen and then brought it back to me exactly the same saying that the cooks said everything that was supposed to be on it, was on it.
This is where I blame the waitress, she should have slapped some more veggies on it and not taken her orders from the cooks in the back but that’s just my opinion. I’m also not quite sure why she asked my entire table «is everything okay?» when she had no intention of making it right if it wasn’t
Shocked, I brought my plate over to one of the mangers who carefully and obnoxiously pointed out each item on the sandwich and agreed that everything was on it. That really wasn’t the issue, it was that there was one tiny roasted red pepper and two tiny mushrooms, hardly a sandwich. I told them I didn’t want it and as I was leaving to go back to my table, another manger came out and said they were making me another one. Really now? So now the cooks aren’t in charge? Shouldn’t that call have been made when I first brought it up to the waitress? It was too late I shouldn’t have even had to get up. The waitress should have made it right.
When I got back to the table with my family my Dad still hadn’t gotten his meal and everyone else had so don’t expect to eat all together either. That’s waitressing 101 right? Bring food out together. I guess the cooks told her too.
I passed the manager on the way back from the bathroom later on and he apologized again and said he was furious. I told him it was such an easy fix he could have made and he said the guys in the back made the call. Still not sure who put them in charge. I was also there for another hour and half waiting for the Polar Express. If he was so furious he had plenty of time to make it right.
Long story short a business like that who can’t spare the cost of a few extra mushrooms will never last. I mean they had to eat the cost of the sandwich they originally gave me since I sent it back, so what was the point of that? It’s a decent location, atmosphere and there is a bowling ally attached so it should be successful but you can’t out sell bad management. I’m not a complainer and after reading the other reviews and seeing the same thing about the panini and service now I know I’m not crazy. :)

This place is a great combination of food and atmosphere. A great sports bar on Sunday for football and other sports during the week, and the bar food with fine dining effort.

We decided to go despite the reviews. We had a great burger and beer. Our child had a hot dog that he ate. Then we bowled a couple games and hit the road. It was a great Sunday afternoon. Only complaint is a slightly nasty teenage girl working the bowling counter. I would go back.

Went here with a party of 12 on a Sunday night and there were not many complaints. We were seated promptly (with our reservation) and we were all content. The waitress was definitely new to the game, and was not the most professional. When asked questions about the menu, she didn’t know all of the info because she claimed it was a new menu. We ordered 3 appetizers, all of which were large– large enough for 2 – 4 people at least and they took our order. A man who appeared to be a manager was very hands-​on, however not very polite. He did what needed to be done, but not with a smile on his face. He looked disgusted when asked if he could get us something. After the appetizers, our entrées did not take a long time. Everything came out basically at the same time. The only delay was a pizza that was about 3 minutes late, but was extremely hot when delivered. The food was good– the pizza was delightful, and even got positive feedback from other members of the party. The only complaints that we had were that the meatballs on top of one of the pizzas was not the best, and that one person felt that the pizza was bland. We didn’t order dessert, but they do offer a nice selection on the menu. Overall, if you are looking for a bite to eat after bowling, or looking for a beer, pizza, burger, wings, etc. and watch a sports game– this is the place for you. There are about 32 flat screen TVs all around the place, so you get a view of at least one TV from all seats. I would recommend this place to a friend, if you aren’t looking for a fancy dinner. It is attached to the All Star bowling alley, so make an afternoon/​night of it!

The all american bar/​restaurant had a band playing in back of second floor stage seating that overlooked a bank of several flat screens TVs. Good selection of beer including local brew. Surprisingly enjoyed the McCall and sweet potato fries after not having any real expectations. Never had a clue or read anything about it beforehand. Walk through a door and check out the ultra cool bowling alley with several arcade games for children Private bowling party room too. Would definitely go again.

Went here for dinner, the entire restaurant was empty and took an hour to get our food, there was only 3 of us. The vegetable panini had some kind of sauce on it that made it taste disgusting plus it had about 3 vegetables on it. basically bread with gross sauce. It’s a shame because it’s a huge place but I doubt it will ever get filled. I won’t be coming back.

Went there for lunch today. Don’t waste your time and money. Very very slow service, over 1 hr for hamburgers. Party or 3, they served lukewarm pizza 15min before the burgers arrived. Staff kept felling us «food will be out shortly». I had Classic $ 8.00 burger, tasted frozen. Buba burgers are better and a $ 3.00 unsweetend ice tea was in a tall thin cocktail glass filled with ice. One star for nice staff. Restaurant did not appear to be wheelchair friendly, three levels, stairs to 2 and lower level bar area had «high top» tables.