Advanced Plumbing

Had to have them come again due to the never ending issue of my basement bathroom that the horrible company that sold the house to me (they flipped it) did such a horrible job down there. So advanced plumbing had several guys come out this time, removed tile (only breaking one which was great), drilled through the cement floor, replaced the connection of the pipes since the previous guy did it horribly, and put the rocks back. They don’t do cement but I knew that before they started work. They fixed my never ending issue with the downstairs bathroom! Thank you!
The only issue this time, which is why I gave 4 stars instead of 5 is that they put some of the dark colored rocks from the basement floor on our white aesthetic rocks that are outside our basement door. They should have either 1. made sure not to put them there, or 2. after putting them there they should have cleaned that up and bought new white rock to replace what was discolored or picked up due to having put other rocks on top. I will use them again but next time I will make sure to stand my ground on the cleaning up afterwards.

Amazing company… Best customer service I’ve ever encountered. Very easy to work with and schedule. Very accommodating. More then prompt. They made me their priority with out any extra cost or fees.
Amazing service. Took care of my needs with great detail and explanation. Got the job finished and didn’t try to take their time to increase their fees.
I’m very excited to share how much I enjoyed this experience. I Would highly recommend advanced plumbing to anyone and everyone!!!

I can’t say enough about the professionalism, responsiveness, and knowledge base of these folks. They far and away blow away any plumbing experience I’ve had in Richmond to date and I’ve been here since 2005. They are the way all trade businesses should be but somehow or other fall short.

The repair work was impeccable. The price was reasonable. The plumber exceptionally polite. They have my business from now on.

Hands down the best service i have EVER recieved for any company, period. After receiving an outrageous water bill, and discovering a leak in a main pipe, I received 4 different quotes. All of the companies spoken to tried to upsell the procedure to multiple thousands of dollars. Advanced Plumbing was the only company that worked with my withstanding knowledge of the situation to resolve the issue in the most time, and cost effective way. Huge thank you to the technicians who completed the taks, and and an even greater thank you to Michael, who stayed up to date with me over a few days on the phone to ensure that the fastest, and best for my family’s budget way possible was the one we had. I would recommend this company a thousand times over.

A refreshingly good experience with a contractor. Brad came EARLY and attended to my list of plumbing concerns in a professional manner. He was polite and patiently answered a myriad of questions. I now have a functioning kitchen sink, hot water, and a garden hose that doesn’t spray everywhere but the hose. Price at the end was less than expected. Recommended. I’ve added their number to my phone.

Advanced came out to address a toilet that wasn’t flushing completely. They ultimately addressed the problem, but it took them two visits to diagnose the issue, which was a faulty toilet. I am not an expert on what causes slow flushing so I was relying on them. They ended up fixing the problem and replacing the toilet, but the invoice was more than what was quoted, and I was not notified when the work was completed. I would suggest in the future that Advance call their customers when the work is completed, and if the work comes in more than quoted, explain why. Nevertheless, I would use Advanced again as they were helpful and Michael was polite and informative.

We really appreciate Advanced Plumbing coming on on Sunday morning to fix our broken pipe. They went out of their way to make sure that our water was back on, only made 1 small hole in the wall and helped us figure out how to insulate the pipe so this won’t happen again. Thank you so much!

Prompt excellent service. Gave actual appt times rather than vague time frames. These guys are solid, professional and efficient – offered me cost saving options in contrast to the price gouging I found with other local estimates. I’ve used this company twice and have been very satisfied with their service. Highly recommend!

Sewage backup this morning ruining my weekend. Called Advanced Plumbing and Justin came out right away (within an hour). He could have just unclogged the main line and left which apparently has been done before according to my landlord. But he went the extra mile to find the root cause and fix it. He used every trick in the book and worked until his arms and fingers were literally cramping up. Then he drank some Gatorade and went right back into it. He finally had to dig up the main line in the front yard (in the rain) and remove the source of the clogs. The culprit? Poor construction — there was actually a piece of pipe inside the main drain that was left there when the house was built. He even hosed the driveway and wiped down as much as he could before he left.

They just left the house after a quick, perfect repair job. My old cast iron pipe had split along the seam. Moe did the work, cutting out the old damaged pipe and neatly replacing it along the bad section. They scheduled the appointment quickly, showed up EARLY and knocked the job right out for a surprisingly low price. Their Unilocal reviews were outstanding and now I understand why! Will use them going forward.

I recently bought a house and wanted a gas line put in so that I could install a gas stove. Being gas I wanted everything done right and safely. So I found the highest rated plumber on Unilocal — Advanced Plumbing.
The guys were friendly and they went above and beyond to match appointments to my work schedule. The price came in exactly where I was expecting and what was quoted.
I highly recommend them if you are looking for a plumber. I love my new gas stove — no more electric for me!

I chose Advanced Plumbing after reading the reviews here on Unilocal.I couldn’t be more impressed. We live in a 100 year old house and the tub was not draining as it should. Bernie walked me through step by step what he was doing and what was going on with the plumbing. He kindly answered all of my questions. When calling the office, Mike is just the nicest guy. It is so refreshing to work with a plumber who is kind and courteous.

Chose these guys because of Unilocal.Super satisfied. Had an old sink that was clogged that took a lot of work; the smart, friendly and great communicator of a plumber told me my options along the way and got it working again. Couldn’t be more pleased!

I have used these guys based on the reviews on Unilocal and I have to say I am 100% satisfied. They are very courteous, very professional, and the prices are very reasonable. They do not sell you things you do not need and are always quick despite their busy schedule to get out to you and make you feel like you are a priority. I have been using them for various projects over the past 6 months and have yet to be disappointed, we even had one emergency that they had completed and cleaned up within hours the same day. We use them exclusively at my work, and highly recommend them.

I called on July 2 to request an appointment, presumably the next week due to the holiday. They were able to schedule someone for 1:00 p.m., on July 3! OJ then called that morning to say he was running ahead of schedule and could come early! He didn’t have the part he needed on his truck, but ran to Home Depot, picked up the part, and came back to fix it! The invoice was emailed to me within a week, and I was able to pay online. I would highly recommend Advanced!

The only plumber I will ever hire!
Advanced Plumbing has very honest and knowledgeable technicians who are always respectful and get the job done right the first time. I use them on my private residence and all of my rental properties, and would never hire anyone else for the job! They also have very competitive rates and work quickly to limit the cost to the customer. Highly recommended!

I was having issues with the pilot on my hot water heater staying lit. After reading several reviews and making several calls I decided to go with Advanced Plumbing. The receptionist was very friendly and put me in contact with Mike who was genuinely concerned about resolving my problem. Mike was able to arrange for OJ, a very knowledgeable technician, to come out that day and assess the issue. OJ was able to quickly determine the issue, which turned out to be a dirty filter that was suffocating the pilot, and even instruct me how to clean it myself. I highly recommend Advanced Plumbing for their honesty, integrity and professionalism and know who I will be calling for my future plumbing needs.

I don’t write many reviews on Unilocal,but I felt compelled to with Advanced Plumbing.
The receptionist/​dispatcher was very helpful and scheduled someone to come out quite quickly.
The gentleman who showed up was very professional and friendly, and worked very quickly. He had everything he needed for the job (which included copper pipe, valves and fittings) with him. The best part– the bill was much lower than what I expected.
These guys are definitely my go-​to plumbing company for now on, and I can’t recommend them highly enough!

After some plumbing issues in our building, the HOA mandated a «plumbing inspection» all each condo. They also set up a plumbing company to do these for $ 75 but we decided to call our own plumber both because we wanted a more objective assessment and our garbage disposal was broken. I found Advanced Plumbing both here and on the web and we had them come out to do the inspection, replace a toilet flapper and repair our garbage disposal.
The technician that came out (I believe his name was Bruce… I’m certain it started with the letter B) was friendly, efficient, on-​time (actually he was early), and thorough. He did the inspection and both repairs in under an hour. Also, they actually charged us the same rate they told us over the phone when we scheduled and after being so tired of people who change their estimate, etc. after the fact, it was refreshing. I would not hesitate to choose them again or recommend them to others.