US Post Office

The worst ever. This office is completely irresponsilbe. I’ve dialed the phone number several times, no one ever answers, but you do get a generic message with no indication that you’ve reached a post office, and they will never call you back. I tried to call today (just a shot in the dark) The phone rang, then I heard dialing… the only reason I got someone on the line is because they acidentally picked up to make a call. You could hear the dread in the guy’s voice that he had to help someone. I asked for the Mount Rainier stamps. He said «Uh, I don’t think we have those» but was not able to check or ask. No one cares there.

HOURS:
Weekdays (Monday thru Friday) 8:30am to 5:00pm,
Saturday 9:00am to 1:00pm
Sundays & Federal Holidays: CLOSED.
I have very little to say about the service here, which is why am giving it a three star «middle of the road» review. The hours posted on Unilocal as of 5÷18÷16 were incorrect! So I arrived waaay after they’d already closed. Thanks Unilocal!Waste of time & gas driving 20 minutes cuz I believed Unilocal.I put a correction in with Unilocal,so hopefully the hours will be corrected and no one else will need to ever waste time again due to having the wrong hours for this PO.

Worst post office. I’ve lived in different states and never had any issues getting my mail delivered until I moved here. My mail sometimes arrives, my W2 never showed up, I always get the neighbors mail, they probably get mine and this week they lost a special gift that I purchased for my husbands birthday. They claim it was ‘supposedly’ delivered and placed in a parcel box. Yet I never got the key to the parcel box in my mailbox and now they tell me they don’t know where the package is and must have been lost. I’m so upset.

Dude. The line in here was insane on a Saturday.

Granted it was a Saturday (¹²⁄₁₂) but, inside it felt like pictures of depression era bread-​lines. The vast unwashed masses packages in hand glaring hopefully at an ever diminishing supply of USPS workers.
I’d say hire more Saturday staff please to keep up with the mad Holiday package rush. But, part of this problem could have also been fixed by fixing the handle/​fixing the package drop on the automated postal kiosk. I would have loved to have dropped my package and been done with it but, instead I was in line for an hour because the drop bin wasn’t open and I’m not just leaving packages on the counter unattended but, with postage.
All-​in-​all it seemed like a nice, clean, organized postal office that needed 2x the workers at the desk.

this place has horrible phone service. the guy on the phone was rude and mean. my package is suppose to be delivered and like yelled at me saying you have a few minutes. are you kidding me. rude rude rude. do not call this post office or have anything delivered there. thank you for you time.
xoxox

Listen, absolutely no one wants to go to the post office. But since there is always that time you need to go, hit up Renton. The lines move relatively quickly and packaging material isn’t in a place where you feel like you have to stand in line AND choose your items. There is also a generously sized parking lot.

Don’t put your mail on hold here! You’ll never see it. If you do, it’ll be a week late.
This is the 2^nd time that startup was late. Went to post office to ask about it and was told it was out for delivery. Nope! Never came. No notice at door.
Tried calling this morning and got a busy signal. It’s been that way for 30 minutes. Off the hook much?
On another note — we constantly get other peoples’ mail, which include bills! I wonder how many people get ours.
Pathetic!

This place is very rude. The guy didn’t seem to be understanding of my frustrating situation. He didn’t speak very clearly and just had a poor attitude. I can’t believe this is something that is allowed to continue to be this way after all the poor reviews. Renton is ghetto enough as it is. Such trashy attitudes at both renton post office locations.

I usually cannot stand going to the post office… But this one is wonderful. Even if there is a long line, it moves quickly. All the staff are helpful, especially Rhonda. She always has a smile and is just so nice. This is not the closet post office to me but I drive the extra time to come here.

Clean because it is still new. We get a package non– delivery notice and it gave the Williams Ave post office address. This was a Friday. We go down to that office and, lo and behold, they aren’t opened on weekends!
Waited until Monday morning excited to finally get our package. No. Another obstacle. It’s not there. The clerk tells us «you should always go to the post office where your zip code is». Hm we thought that. But thinking we should follow the written instructions. We flipped the notice to the back, to the front, then to the back again. Ah, they assume we are illiterate. So back up to the hill to the Renton Highlands branch. We are wondering why, being the newest branch, but been around long enough, why they aren’t able to have slips printed with their own address on it or the carrier could have crossed it out and write in the right one.

So yes, I get most of my mail most of the time. Usually. When we used to have a subscription to game informer it would mysteriously show up opened and clearly read about a month after the fact, if at all.
I have one bill that has to be paid with a check. I’ve taken to driving to the place rather than mailing it, due to to them not always getting it there on time and costing me a late fee. I’ve also had packages lost and horrible customer service when attempting to find out who it was actually delivered to. P. s. I never did get the package.
Now with the remodel their parking lot has only one exit. So, enter with caution. Also, after hours and on weekends they lock the package slot. That’s right, you can pay for your postage, but you can’t leave it there for them to mail. So, what’s the point.
If my family didn’t live out in the middle of nowhere, where ups or fedex fears to tread, I’d never go here again.
Two stars only because, I’ve gotten my passport here, and the guy who fixed us up was really nice. And sometimes you can get a sweet lady at the counter.

Listen to me, guys.
YOU. Are. AWFUL.
You never have more than 2 clerks at the counter during peak hours (every Saturday I see a line of 20 – 30 people at your office, with clerks barely moving).
Which might be understandable if you only were able to deliver packages correctly.
Entire Fall of 2014 your boy is either missing, swapping or forgetting packages. My neighbors have gotten my envelopes and I — theirs, and then had to swap one too many times.
Is literacy a condition for hiring your drivers?
What about IQ test? Did it come back negative?
Get it together already and stop smoking dope while on the job. A government job.

I have unfortunately had to deal with the post office and they are the MOST incompetent people I have ever had to speak to. They lost my package and I had to go through all this hassle to attempt to find it.
You write them an e-​mail they don’t respond, you try to call you get booted off the phone and told you can’t speak to a human being.
What are you supposed to do?
I really wish it would just get shut down so they are NEVER able to mess up another package deliver again. You would think it would be super easy, a monkey could do their job.

Absolute idiots here. Came in to get my passport packet, told the manager I would be back the next day which she says works great. Guys what? They don’t do passports on Tuesday, the day the manager said to come in. Avoid these morons and try a different office.

This is a fairly large post office thats adequate in cleanliness. Pretty large parking lot and plenty of po boxes. I haven’t had any experience with the clerks and their customer service but I like the convenient drive thru mailboxes that I come to at least a couple times a week.

This is one of the biggest, best post offices I have been to yet. I am so glad that it is conveniently in my neighbor hood. Very clean, organized and the staff is very professional.

Gotta be the best Post Office in the Seattle area. If I ever have to wait in line, it’s usually a short one.
The staff is super friendly and always takes time to help answer questions and makes sure your mail gets where it needs to go.

I’ve been very pleased with this Post Office, they could be a little slow but other than that, their customer service is excellent, I use a POBox here and get notified via email when I get mail in my box, that way I don’t have to waste time going there when I have no mail, they also receive packages from non-​USPS like FedEx or USP using the street address.
Only disapointment is, can’t renew passports at this branch, other than that all other services are provided.

Anti-​social?
Need to send a package after 5?
Or get stamps on a Sunday?
Or all of the above?
I’ve fallen into all these categories. And the automated postage machine in the lobby of this USPS makes my life easier. No surly postal workers to deal with! (Usually) No lines! I walk down there, keep my music playing, and ship a package (as long as it isn’t too big) to anywhere I want at any time of the day.
Bring your own writing utensils though. If you are outside normal business hours you will find all those lovely pens on chains have been stolen.
Beyond that I don’t know how this place functions on a normal basis. I avoid the queues, I avoid employees. I like my anti-​social post box.

I really wish that I could be as blas as the postal employees seem to be. Don’t get me wrong — I’m thrilled that the mail comes every day (even in sleet, snow, windstorms, rain, etc…). Most of the employees are actually very nice — its the whole system of the post office that I abhor.
I think that the post office could benefit from some competitive market forces. Its the American way!
Where else will someone just go on break when there is a lane snaking out the door? Where else would you have two employees working on December 21^st during lunch? The attitude seems to be, «what else are you going to do?». They are the only game in town — what happened to capitalism?
Screw you post office and your «forever» stamps. Screw you and your non-​air conditioned offices.
I hate that I’m forced to do business at a place that could give a crap about customer service and seems to take us all for granted.