Wells Fargo Bank

AWESOME CUSTOMER SERVICE!
I’ve been into this branch a couple of times and have been pleasantly surprised every time. This past time I came in to just do my regular business deposit, unfortunately I came in on what they consider the first? Apparently that’s when social security comes in and they get pretty busy. But I opted to wait in line I didn’t have much else going on. I will have to say all those tellers worked their butts off to get the line down efficiency. I waited barley 5 minutes with the door almost out the door! Michael I believe his name was the store manager was right out front in the lobby helping people and greeting them and making sure everyone was waiting where they should be so no time was wasted. He even pulled some peoples transactions to the back to get them out quicker, such a refreshing sight to see a store manager doing something instead of sitting in his office.
When I did get up to the teller Ashley she was so friendly thanking me for my patience. And doing my deposit quickly. She even introduced me to their new business banker Glen who is one of the most knowledgable business guys I’ve ever met. I even set an appointment with him for next week to pick his brain more.
I read the negative reviews below and just have to say that they aren’t what I’ve seen each time I’ve been in this branch. And I’ve now changed this branch to my normal branch.
I do get where the review about the stink is slightly correct, on the first and third there is quite a lot of people in there collecting their checks so if you don’t like that stink too much stay away from the banks on those days. But other then that I have no complaints.
Awesome job guys keep it up!

Hideous! Homeless people in the waiting area, seven people in line, five tellers, three are just observing… I’ve been in line 10 minutes. Place smells of stale cigarettes. Unbelievable! I wouldn’t give one star but Unilocal wouldn’t let me continue without rating.

Personally I changed banks because of this location. I had several accounts here and they kept charging me fees for having the account. Then the banker would say «oh let me change this so you don’t have fees.» And they would still be there. It got very old very quickly. First I decided to move my business account to another bank but keep my personal accounts here as my husband still banks here. The lady made me feel so guilty about leaving that I went to another branch to close my personal accounts. My husband still does business here as he travels all over and it’s great for him. Not so much for me, the wait to see a banker was always very long and I felt like just another number. Not into it.

I went in to deposit some money int my roommate’s account and decided to talk to someone about opening an account. Jesse was amazing! He was just as excited as I was when he told me that I was eligible for an account. He laid everything on the table and set all the expectations he needed to for me. The branch manager was amazing too. He personally checked on me while I was waiting to speak with Jesse instead of just walking around and ignoring customers. An awesome experience all in all!

Super quick and friendly. This location is obviously a sketchy location, as you walk in your greeted by bullet proof glass separating you from the clerk. Oh. Big kicker here… They didn’t have dum-​dum suckers at this location. Epic fail.