Wells Fargo Bank

We have been customers of Wells Fargo for many years and it has been the classic Love /​Hate relationship. I always enjoyed dealing with the people at our local branch in rural Nevada, but really hated the corporate entity. The negative feelings towards corporate Wells Fargo have abated a bit as the customer service at the branches has made the dealings with Corporate WF tolerable.
I was hesitant about dealing with the «big downtown bank» when we moved here full time, but this branch is convenient for us to walk to and the staff are friendly and professional. I have not had a lot of face to face dealings, but when I have they have been pleasant.
The last time we actually went in was to get some paperwork notarized. It is free for Wells Fargo customers. Just call ahead and they will have someone available when you come in. Karl took good care of us and all of our paperwork is duly signed and in good order.
ATM is available ²⁴⁄₇ in the entry (nice on a cold day) and feels more secure than outside (nice on a dark night).

I love this bank! I just went with my neighbor who needed something notarized and since I’m a customer Amor took care of this task for free. It was a cool learning experience and she and Sheila were actually fun to deal with. It is pretty common for me to leave this bank smiling. It is the only WF branch I use.

I like this branch because it is downtown and easy to walk to. The staff is friendyly and professional.

Jamie de vega is a poor excuse for a banker. She is slow and showed no class or customer service skills. I wouldn’t trust her with my money. How is she still even working at the bank. She didn’t even greet me and it took another 1 hour just to take care of my issues if she even addressed them at all. This bank is slow and she doesn’t even acknowledge me. Terrible.

The atm machine is located inside so you have to park your car. get out of the car and into the building to pull out some money. A little inconvenient.

The downtown branch of Wells Fargo. It’s alright. They have a single ATM in the main entrance. If you’re using it when the bank is busy, you’ll feel like you’re about to be constantly mugged throughout the entire transaction with people having to walk right behind you to get inside. The staff has always been nice enough and the line moves pretty quick.

They were really nice to us when we needed to get cash back from a credit card — a quick and easy process at a nice location.