Summit Ridge Medical Center

What a joke this place is. Don’t waste your time (literally) waited 2 hours even though no one was there. Then their X ray tech leaves without telling the staff apparently, which costs me another hour cause their mistakes. The whole time I’m there I get treated like a idiot patient even though I’ve been nice to them. Worst service and even worse people, don’t go here if you don’t have to.

As a parent, you end up in urgent care clinics more often than you’d probably like, and I wouldn’t hesitate to come back to this one the next time we have the need.
I have nothing negative to say about this clinic. My son injured his neck so we came in just in case he needed a X-​ray (this place has the machines on site which is so nice). We were in and out in about an hour, they took our insurance just fine (not sure what that reviewer who said they don’t take insurance was talking about), and the staff was pleasant and efficient. The waiting room is kind of small so if there were sick people in there it could be iffy, but they do have masks at the desk they ask the sickies to wear.
I didn’t get the name of the doctor we saw but he took the time to listen and discuss with us options and his opinion and was very professional and nice. Apparently they also have a regular clinic in addition to offering urgent care services but I don’t think they have any peds on staff, just a general practice kind of thing.
Tl:dr– clean, fast, efficient urgent care I would gladly use again.

This urgent care center, a satellite of Renown hospital, was a true godsend, and the only one open on Sundays. I got a flu/​respiratory infection that knocked me out in less than 48 hours… I thought my immune system could kick it, but I was sadly mistaken, and was brought here barely able to move or talk. In record time, I was brought to an exam room and briefly questioned/​examined, given a rapid strep test, nasal swab for a flu test, and chest x-​rayed. Physician’s assistant Rex gave me the lowdown, fixed me up with prescriptions, and gave me reassurance and advice that was excellent. I should also add that I’ve been a longtime patient at Renown with my primary care doctor in their medical group; all my records are on e-​files which probably streamlines care and assessments. Everyone here, from the kind receptionist, nurse, medical assistant, and PA were on top of their game; skilled professionals with heart. I haven’t been a huge fan of urgent care in the past, but this was a great experience with excellent staff and results… feeling better already… and a beautifully appointed facility (from what I can remember!) Thanks, guys.

It’s clean, convenient and you can use this place or your primary physician as well. They’ve handled everything from a kidney stone attack to a bug bit here. Sometimes they take a while and it would be nice if they would update you on your status with an occasional, «you’re up next or soon». That would be my only comment about having room for improvement.

Rude, unsympathetic, judgmental, and pricey. I have never paid so much for such terrible service. These people do not have it together. The communication between doctor-​nurse, nurse-​patient and doctor-​patient has serious flaws. Never, ever again.

There is NOTHING urgent about this place or the people who work here… Rude staff, longest wait EVER… You’ll end up a dried up old corpse before some actually sees you. Go elsewhere, several quality options around without having to deal with these cold-​hearted jerks…

Longest wait ever, it should be called non-​urgent half @ss care. We were in the waiting room for more than an hour and a half, and they did not look busy enough to justify the wait. Moreover we could hear them coking and joking in the back of the office. Then a member of the staff had time to visit with who appeared to be family and walk outside to retrieve something from their car. When we finally were seen the nurse practitioner said bloodwork would be beneficial to making a diagnosis, but then admitted they aren’t equipped to do labs. The official diagnosis was nothing more than we knew when we walked in the place.
Don’t get me wrong I could care less what the staff does if they didn’t have customers waiting but it looks very bad when there are patients waiting to be seen and then waiting for so long.
So a recap they don’t have an actual doctor on staff to see you. They don’t do lab work. Why bother? At least they can write prescriptions.
I will say the staff was very nice and personable and compassionate.

DO NOT GO HERE!!!
Yesterday I spent over two hours waiting to be seen by anyone. There were only four people ahead of me so I do not know why it took so long. I explained my symptoms to the doctor or nurse that was helping me. She then walked out of the room and came back in with three prescriptions. She never explained to me what she thought I had or explained to me why she prescribed to me what she did. I was prescribed cough syrup, an albuterol inhaler, and antibiotics. About four hours after leaving the urgent care I found myself in the emergency room of the hospital. I had a temperature of 104 degrees and was in the worst pain of my life. The hospital immediately rushed me into a room and I was seen by a doctor in less than 20 minutes. I explained my symptoms to the ER doctor just as I did to the Urgent care person. The ER doctor said you have a full blown case of the flu and not just a little sickness I mean the Flu. I asked how do you know that and he replied «any IDIOT could figure out that you have the flu after your explanation of your symptoms!» They ran some simple tests and sure enough I had the flu. My POINT, this urgent care did not know what they were doing, did not care whether or not they were addressing my problems, and just prescribed me stuff to get me out of the office. The last thing you should ever prescribe somebody with the flu is antibiotics. These people have no clue!!! Save yourself time, money, and a piece of mind by going anywhere else but here!!!

This place is awesome… the staff is very knowledgeable… and the xray department is the best I have been too… highly recommend this place.

Very quiet office. No wait really. So very good if you do have a real emergency. Ver clean and staff is very friendly. Would suggest people to come here then other urgent cares.

Unlike some of the other posters, I’ve got no beef with how nice they are at this place. They seemed nice enough to me, but frankly, I don’t care about nice when I’m looking for «urgent care». I care about competence.
The first time I was here was to get a temporary prescription for a medication I needed due to a screwup on my part (I was counting on a pharmacy being open on a day they were closed). They gave me the prescription at this place, but for the wrong drug. It got sorted out eventually, but if they can’t match what they say they’re prescribing with what they write on the paper, it’s not a good sign.
The second time I was here was when I brought in a sick friend. Rex, the PA, seemed a bit rushed and not that interested in listening to my friend’s symptoms. The diagnosis he gave — as we later found out from another doctor who nailed it a few days later after things didn’t improve — was wrong. Worse, the medications and injection he recommended probably made things worse.
Based on the two visits I had, I cannot recommend this place. Not even to someone who — like me — lives around the corner from it.

Iam always seem to be getting sick or destroying one or more parts of my
body I seem to be a regular customer. I have always been treated very good. They know I am a big chicken and they handle me with kid gloves.
Rex Weeks P.A. is a very likable person and he shows genuine concern! The people that have taken my X-​RAYS were more than kind.
I must admit one female DR there did intimidate me a bit, but then again I am probably hard to deal with sometimes… I recommend

Terrible! After xrays, casting and returning home we got a phone call asking me to bring my 5 year old back for more xrays. It seems they think they casted the wrong arm. They only xrayed one arm, her right, the same one they casted. It was a very tramatic time, I refused to bring her back there and saw an orthopedist Monday morning. The bed side manor of all was also terrible. Highly advise against!

Ridiculous-​I went to the urgent care for an eye infection, and the on call Dr. (Saturday, January 2^nd at 9am) prescribed steroids-​even after discussing my history of depression. It was not an allergic reaction-​it was an infection, which I pointed out to him. Needless to say, I didn’t fill the prescription. Saw my regular Dr. Monday, she prescribed antibiotics, and the infection cleared right up.
I will not be visiting this facility again.

This Urgent care is empty for good reason. I was the ONLY person in the place and it still took 3 hours! The staff is friendly, and the doctors are alright. If you have insurance, DONT go here. They told me they didn’t accept health insurance, so I had to pay the bill out of pocket. What a scam.

Because this is so close to where I live (literally two minutes!), I often find myself here when in need of medical care.
This place has never been busy during the times that I have been here. This is unusual because other urgent cares I’ve been to are typically a day long experience because of the long wait.
Everyone is really friendly here, but it seems like I’ve never had the same doctor twice. I have felt rushed before, but usually they take as much time as you want to get the full idea of what your problem is.
Obviously the first time you go there, there is a lot of paper work to fill out, and they try to update their records quite often.
This is an urgent care, so there is no need to make an appointment, but I do believe that you can make appointments if you need to.