Starbucks

Standard Starbucks. There are not many planes if any at the Summit to get a beverage on a hot or cold day. The Starbucks location is in the middle building of the Summit parking lot. I have gone there many times and have never really had bad service. Honestly, unless you want your drink ready before you walk in the doors, I’m not too sure how you can have bad device there.
Check it out!

There are definitely reasons why this Starbucks has lower ratings than others in Reno. I usually go a little out of my way to go to the Wedge Parkway location instead of this one.
One of the baristas comes into my work and I always address him by name, however he never remembers me.
Today a coworker of mine went over and ordered drinks for all of us, I also got a cherry oat bar… they forgot it. I had to go back myself to get it, and they didn’t even offer me one of the service cards afterward, so I asked for one. They said «Oh, we don’t have any.» I said, «Well, this is an inconvenience for me so I would like something,» Turns out they did have them. Why lie?
If you get early, like 7:30/8, sometimes it’s not busy, which is the only perk. The mall opens at 10, that’s why.
There’s one really tall skinny dark-​haired barista who is always super nice. If you don’t see him, head up Mt. Rose Hwy for 2 minutes and go to the Wedge location.

Service is slow but that’s because its always crowded, so I don’t hold that against them. But every time I come in, there is only (the awful) Pikes Place blend on tap, never the bold or even decaf, and they will not brew the other 2 if you ask them too. I assume the manager only wants the cheapest blend offered there, and with the business they get there’s probably no reason to change.

Slow slow slow. They don’t serve you in the order that you arrived. Make sure you have plenty of time to wait

Love the baristas here! Sometimes it gets a bit busy here. some more staff would be nice during the rushes, but other than that, they always find a way to make my drinks better, thanks for everything!

Average

I have a gripe or two with this location, mainly and lately, it’s downright hot in there. I don’t know what the problem is, but it seems like the air conditioning isn’t even on. When I asked about it, the employee said it was because the door was open a lot.
Oddly, I remember being cold at this same location during the winter, when the air conditioning ran continuously, seemingly unaware that it was 35 degrees outside. We once when outside on a cold day to get warm because it was so cold in the Starbucks!
So, folks who have the key to the thermostat: Keep it cozy in the winter and refreshingly cool in the summer. Easy-​peasy. That way, people who come to your establishment, buy things, stay awhile and want to come back.

The atmosphere was typical Starbucks, the store was clean and lighting was nice.
The problem? Me and my husband went to the store last week for coffee before our shopping expedition. I ordered my regular drink; venti awake tea latte, sugar free hazelnut and 2 Splenda (A big sissy drink, I know). We also ordered some pastries heated up. The cashier was very friendly, we got our danishes and then off to the other end of the counter to pick up our drinks.
The barista was mixing up our drinks and flirting with a cute young boy standing by the counter. I received my drink and tasted it to make sure that it was up to Parr. It was missing all the delicious sugar free sugar. I asked the barista if she added the sugar free hazelnut and Splenda. She said she had and went back to flirting with the cute young stud. I took another drink (I figured maybe my taste-​buds were off). Nope, definitely no sugary goodness. I asked her if she was sure, she said yes. I asked her if she could add more sugar-​free hazelnut. With an exasperated sigh (as if I was interrupting her game), she did. I opted to add my own Splenda so as not to disturb this budding relationship.
I am typically pretty easy to please. I am not above fixing any taste problems with my drink myself. I do, however work hard for my money and have no desire to spend it on something that is not given the same care that I give my customers.
This has got to be my least favorite Starbucks and I have gone to several all over northern NV and CA. Also Southern CA.

This is an ok Starbucks. The coffee is generally good and the service is decent and efficient, which is really all you need. The inside space isn’t great, its actually a bit on the smallish side, and kind of awkwardly laid out. Its not all that inviting and I wouldn’t want to work or hang there, but I can’t imagine wanting to do that at most Starbucks. At the end of the day, its about the product, and this Starbucks is as good as any other. A solid three star establishment.

I have to admit I like this Starbucks.
For a couple reasons.
— It’s one of the more comfortable starbucks in town. Lots of plush couches and chairs and plenty of seating
— Great views of Mt. Rose while you’re sitting there.
— Clean bathrooms
— I’ve yet to have a screwed up order (there are some other sbux in town that seem to mess ‘em up)
It’s a Starbucks, so the beverages are standard fare. It can drive me nuts the amount of people that bring their old clunky uncharged laptops in here (the sbux on Kietzkie next to Aaron brothers is like this) and take up an entire table to update their facebook status. Get a tablet or an iPad, people! Or bettter yet — secure your wireless so only people that purchase a drink can get access.
Other than that, its a starbucks, in a great location.

I disagree with Kara. This is not the worst Starbucks in the area and actually has one of the nicest coffee lounge spaces in town. Tall lofted ceilings look out to Mt Rose and the surrounding Summit Sierra Mall. It’s actually a very scenic location. The coffee is like every other Starbucks, good but not great.