McDonald’s

I just left a scathing review for the McD’s on Stead Blvd.
Since it’s Friday and my kid has been good I decided to take him to McD’s for ice cream and a Happy Meal. Well, the ice cream machine was broken… but get this… it’s the 3^rd time that we’ve been there and that’s happened! So I let them know I was displeased and we left. We were heading to Wendy’s but I felt bad and he was sad and I wanted to give him a treat.
We ended up at this McD’s. We’ve been here many times but always use the drive-​thru, this is the 1^st time going inside.
The inside of this McD’s is kind of a trip, it looks like IKEA or that it belongs in Sweden or something. It’s not a bad thing, but it’s kind of sparse and not really for kids cause there’s only one small t.v. and nothing for them to really do as there’s no playplace! Adding another t.v. would be nice.
The 1^st thing I did was order our ice cream cones and then the rest of our food. I ordered chicken snack wraps which actually weren’t on the menu… weird? The girl at the register didn’t know how much the wraps were either! Then I ordered a side salad but the girl at the register didn’t know how to add that item and a manager had to help her. Then she read back the order which included a chicken salad and I said no I didn’t order a chicken salad.
As part of the order I ordered a large drink but as I sat down I realized I didn’t have it, so I got up to get it. Then when the food arrived I got up a second time to go get it. I took my receipt to the lady when I got the food. Then when I sat down with the food I realized… NO ICE CREAM! That was the main reason for coming here! So I got up a 3^rd time to get the ice cream. Look I’m not lazy and I don’t mind getting up usually but I hiked 5 miles today and I’d really like to chill. So when I mentioned the ice cream the lady at the counter said I didn’t order any ice cream! Wait… what? I sure as f*** did, but you were scatter-​brained and weren’t paying attention! So then the Manager came over and asked what I ordered and I told her, I also said I gave her my receipt when I got my food. She printed a copy of the receipt and said, «Yah…you didn’t order any ice cream!» Now listen Manager lady, you don’t know the **** I went thru just to get over here and get this blasted ice cream! Just read my Stead McD’s review! So I said, «Well, let’s get those ice creams shall we?» Now listen, I don’t like asking for anything free… it’s not my style but it was their mistake, so c’mon…hook us up! At least one of the cones! So they all looked at me like I was some sleazy shyster and I hung my head and paid for 2 cones! We hung around a while but I got weird looks from the workers and I couldn’t wait to get out…
2.5 stars

Workers ignore you and can’t calculate simple math.

It’s a McDonald’s… I’ve only gone thru the drive thru but I have always encountered such nice and pleasant workers. I thought about how I could show appreciation, and Unilocaling is one way (plan on calling manager too). Always polite, smiling and friendly. Thanks workers!

This location is convenient for us and we visit at least twice/​week. The food is usually good and certainly (in our opinion) meets McDonalds standards. What we do not understand is how frequently their ice cream and/​or milk shakes are not available either because of breakdowns or because they have run out of product. Also, their automatic soda filling machine consistently overfills cups and we almost always are handed sticky, wet soda cups with the soda oozing through the tops. This requires us to ask for napkins and park the vehicle so we can do a «clean up» before driving on.
This location has a lot of potential but never seems to get beyond the same problems that we have experienced there for years.

September 3, 2012 Monday — breakfast 7:30 AM
4 adults
Atmosphere — 4 stars
Food — 4 stars
Service — 5 stars
Background — Been here many times, but the first time since the remodeling has been completed.
Atmosphere — As if you just walked into a brand new McDonald’s. Awesome looking very trendy to say the least
Food
Appetizer — It is breakfast
Main Course — 2 sausage egg McMuffins. They were good, but the second one was all at a slant when I opened it. I had to rebuild it to be a sandwich again.
Dessert — It is too early for this.
Service — Friendly and fast
Future — Yeah it is all about the speed and location here.

Fathers Day 2011 at about 7:45am. my wife and I go in for a quick bite to eat and read the newspaper. As we’re waiting for our food I notice trash piled up above the rim of three of the trash cans as well as several used ketchup dishes setting on the soda dispenser tray. There are five people working a slow morning, and nobody is emptying trash, cleaning up but instead, waiting for customers and two talking about the party they will be attending later this afternoon. The food was palatable and customer service good but no attention to detail. I’d like to eat in a clean establishment. I hope the owner of this franchise opens his eyes.

It’s a McDonalds. They have an outdoor playland for the kiddos. Customer service is normal. What else is their to say really?