Wendy’s

This Wendy’s was recently remodeled and it’s gorgeous inside. Lunch time has a freqent gathering of locals thats adorable (older people eating chili, drinking coffee and talking about the drought). They have a cozy fireplace area and tons of seating. They also have this sweet machine that adds flavors to your soda selection. I personally like to add vanilla to my Dr. Pepper. Drinks are huge here. The employees here are always courteous and fast. Only complaint is that this location is frequently out of items; tea, frostys, potatoes etc.

This store gets every order incorrect, every time. They sacrifice accuracy for speed abd they’re not even that fast.

Clean store! And the cashiers are nice :) They made a small mistake on my order but was quickly resolved. The manager on duty walks around and ask patrons how they’re doing while clearing the tables.

Make sure b4 u drive off to look inside ur bag it seems now that u have to ask for any extras like ketchup, napkins, straws… WTF PPL get a GRIP! Other wise you won’t get any and when it come the time to eat ur FOOD you don’t have those things. One more thing make sure u tell then NOT to OVER SALT THE FRIES!!! YIKES.

Used drive through twice in the last month and once they were all out of potatoes and the second time they were out of frosties! How does this even happen?

December 22, 2013 Sunday — lunch 1:30 PM
2 adults
Atmosphere — NA (drive thru)
Food — 4 stars
Service — 5 stars
Background — Wow cannot believe I have not posted a review for here.
Atmosphere — I won’t rate this as it was the drive through today as I needed a quick bite on the way to Sacramento.
Food
Drinks — A coke, the medium was/​is huge. Glad I did not go with the large.
Appetizer — None.
My Main Course — I had my usual, the spicy chicken sandwich. The sandwich has a little spice but not overpowering. The only probably was that the mayo was too thick.
Dessert — None.
Service — We were a little slow at the drive thru speaker but they were patient and accurate.
Future — Sure.

This has some of the best customer service in town I come here at least once a week.

It’s a cruel irony that the closest fast food restaurant to my house is the one I like the least. I’m not a big Wendy’s fan anyways but this one in particular deserves a review. Went there this afternoon with my wife and 2 kids. Kids meals with cheeseburger for both of them. Asked for no pickles or mustard on my son’s and no ketchup on my daughters. Both of them came out with everything on them. We brought it back to them and they apologized and said the cook didn’t know how to read English. I then realized that none of the employees were talking in English. Now, I don’t have a problem with that but they managed to mess up 4 orders in a row due to that. The next woman in line ordered a sweet tea. She brought it back because they had given her ice tea. Again they said sorry and the teas looked the same. It would be five minutes while they made her a new batch. Then a man came in from outside who had been in the drive-​thru. Both of the cheeseburgers he ordered had come with no cheese. Someone else brought their meal back up to the register after I sat down, I didn’t hear what was wrong but I saw them take it back and bring a new one out a few minutes later. The employees were not rude but something definitely needs to be done about the lack of communication/​translation here. Unfortunately I’ll be back, just because it’s close. But I don’t plan on getting what I order…