Jiffy Lube

They will try to rip you off. Be cautious, I specified that I wanted a «basic» oil change and they tried to charge me $ 65 for it. Turns out they used some premium product.

Jiffy Lube is a great place to get your oil changed. I got my oil changed for my car and they did a great job. It was about 3pm when I got there and was out of Jiffy Lube at 330pm. They had a lot of people in the waiting area. It was busy. But they still managed to get me out of there in a timely manner. Even with the waiting room full and I added that I needed a smog for my car Jiffy Lube was on it.
The total would have been around $ 80 but I got some coupons in the mail and the coupons took it down to around $ 45 bucks. It was great that they honors those coupons and the coupons where true to their worth. I was very pleased with the whole experience.
I have been getting my oil changed at Jiffy Lube for many years and they always do a great job. I would recommend Jiffy Lube to anyone. But I would suggest to go to the Sparks location because they aren’t so busy there. I do remember getting my oil changed there and they were very quick to get the job done. I remembers going to grab a burger and didn’t even have time to sit down and eat it. I was a little disappointed that I couldn’t eat my burger but happy that my car was done. It was pretty funny. Thank for reading my review.

Excellent service Had an oil change done plus tire rotation Checked all fluids and tire pressure took no more than 30 minutes Great place

Honestly, the only reason I am writing this review is because I almost didn’t go bc the reviews were so bad. I drove down from Tahoe for Big City stuff and this place was close to target. My lady went to target and I got my oil changed. I was done and back to target to shop with the lady. No up sells, no bullshit, just a standard oil change for $ 30. Isn’t that what you’d expect from a jiffy lube?

My husband took my car in for a regular oil change. Several weeks later we started seeing a leak on the pavement that progressively worsened. He took the car to our mechanic who told us it was an oil leak. He took the car back to Jiffy Lube. They denied responsibility. They went ahead and did another oil change with no discount. Low and behold! No more oil leak. My husband believes that they did not do a good job the first time. They should have made it right the second time. We will not return to that Jiffy Lube again.

Took two cars here at different times. Both times they tried to overcharge me, and both times neglected to turn off the oil change indicator, worse when I complained they said they didn’t know how! Really? On a Chevrolet? Not rocket science and should be part of the service! Go anywhere else.

I had a pleasant experience here. I was there less than 45 min. I went in for a smog test. There was a full bay and they were still able to provide a quick and friendly service!

This is the second time I felt taken advantage of at a Jiffy Lube, but my last semi-​good experience placed me in a false sense of security. So, again I made my way to the Jiffy Lube and was lied to. How do I know? I have the receipts to prove it.
Last time I went to the Jiffy Lube, the semi-​good experience, I went with a coupon, which might be why I was not taken advantage of. Due to my coupon I had the second option oil change, not the cheapest. This time I had no coupon as my oil change was a sudden decision. I went in and requested the cheapest option. He told me the price, which was really high, but in my hesitation as the office was now crowded on a Sunday morning, I relented and accepted the price. Meanwhile, I sat and waited for my car, knowing something was not right.
I found my receipt for the last oil change days later. Remember, I had a coupon and had the second option, not the cheapest. The receipt shows the original price and the discount. The original price matches the price I was just charged. I requested the cheapest option this time and the employee lied right to my face and claimed I had the cheapest option. Receipts don’t lie buddy. I am so offended and upset that a business would actually treat customers this way. How can you in your right mind think this is OK? Is this something management actually stresses on the employees or are all Jiffy Lube employees just naturally like that? I am a woman. I don’t like making a fuss. I don’t know as much about cars as I should. I am the perfect candidate for this scam. I am so angry that this is something that actually happens and I am stressing to everyone to not visit a Jiffy Lube.

I had a GREAT experience here.
When I first sat down in the waiting room, I read the Unilocal reviews and got really nervous because of people’s bad experiences, including one that was posted 3 minutes prior. (!) Most of the reviews said they took too long, tried to up-​sell, or were generally rude.
My oil change took 30 minutes tops, they were *incredibly* nice, honored a coupon even though I didn’t have it printed, and didn’t try to up-​sell me anything. The price is a little cheaper than Winners Corner down the street with a coupon (google search Jiffy Lube coupon) if you get the «value oil change».

Bad experience with my brake job. Squeaking real loud. Brought it back for them to fix. Still squeaking louder than ever. The manager seemed upset that his crew gave me a discount so I have a feeling they never even tried to fix the problem. Bad form dude.

We’ve taken our cars here pretty consistently since moving to Reno. The last two times the service was lacking. About 2 months ago I took my prius in for an oil change, tire rotation and 200k mile tune up. It was pretty expensive even with the coupon. I asked them to please put air in my tires, my low air pressure light was on. After the service the light was still on, they told me that it would take a few minutes to turn off. A week later the light was still on. I ended up going to American tire and having them put air in.
Today they kept trying to sell me on stuff that was unnecessary. The guy tried to convince me that my head lights were out. Not only had I changed them last week, but I could see them on while he was telling me they were out.(I feel like he just wanted the comission on my $ 160 per bulb lights) He then showed me an almost emaculate filter (changed at previous the tune up) and told me that it was dirty and needed to be changed. In the 6 times we’ve been here they have never once turned off my change oil light after changing my oil, I have to do it myself every time. Another thing the guy did was address my husband about my car, he spoke around me, gave the keys to my husband who was behind me and seemed really annoyed when I started asking questions. It didn’t seem to matter that I was paying.

Went to get my oil changed and there were two other cars. I was told it would take about 20 minutes and I ended up waiting 70 minutes. You could tell the guys tried to be genuine but their lack of knowledge about their equipment and computer system made me uneasy. The guy at the end just happened to ask me if I wanted to see my oil level and I said okay. When I popped my hood their were multiple work rags left under the hood. It was discouraging to say the least.

This place is super cool. I had (literally) one half hour before work. Rolled up and asked if they could smog and register my jeep within that timeframe. Sho nuff they did!!! My kind of place:) and they liked my funky attire. That’s always a plus.

Charges $ 327 to service the transmission on my car. Really? Hutch’s at McCarron and Virginia, literally down the street charges $ 149 to service the transmission on the same car. Overpriced to say the least. Rude when I questioned the outrageous estimate. The poor treatment alone will drive me away and recommend the same to all of my local friends.

Yeesh I have been here for 45 minutes… they changed my oil and I showed them my $ 15 off coupon. They ran my card and the total showed only $ 10 taken off. I asked them to fix this to reflect the proper discount, and they brought me back some paperwork showing my refund — but it was on to someone else’s card… so now they took my card again and I am still waiting…

I been here 15 minutes and I have no idea what’s going on. Wish we would have gone to Tires R Us. They actually check you in and tell you what is going on so that you don’t sit around for no good reason. They are polite enough but it would be helpful to know the plan.

Been here a couple of times since moving to Reno. Service is fast and friendly. They also have wifi in the waiting room.
–1 because it’s a little gross that they keep the bathroom door regularly open with it being 180 degree from the water fountain. They also had packets of instant hot chocolate for customers but nothing to stir it with. What?
Went the 2x time with a Groupon for a signature service for $ 21. Just bought a 2^nd one to get done in 88 days: D

Solid service

I travel a lot and my job requires that I drive. I have been too many Jiffy Lube’s. Some of my experiences have been good and others not so good. I arrived at this Jiffy Lube today with some concerns about how my last trip to Jiffy Lube was handled. Marvin Fox, of Jiffy Lube, instantly put my mind at ease. He helped me decide what I needed done and what could wait. I decided to have EVERYTHING done, which included:
Oil Change
Front Differential Fluid Change
Rear Differential Fluid Change
Air Filter Changed
PC Valve Changed
Manual Transmission Changed
Transfer Case Fluid Changed
Let me reiterate, I didn’t need all of these done, but I felt comfortable with his knowledge and his attentiveness to my situation. As they began the process I was informed of my previous fears. The fluids in my vehicle had not been previously changed! I had been charged for it, but they were not done. They were able to tell by the thickness and color, which made me mad, but also relieved that someone I could trust was taking care of this. I can’t thank these guys enough. I do my job well and to the best of my ability and often I feel nervous when it comes to my vehicle.
Marvin and crew, at Jiffy Lube #2547 are hands down the best I have dealt with and I will come back to this specific location from here on out. I highly suggest you do the same and tell them Mike’s review on Unilocal helped you make the decision.