All About Cars Total Car Care

My boyfriend’s Honda had a broken backdoor lock, so we figured we’d check this place out to hopefully get it taken care of quickly, as we were supposed to be moving out of state soon. The first time we stopped by was a weekend day, so they weren’t taking customers, which is fine, of course. We stopped in the next day. After waiting four hours for the car door to start being fixed, we came back by and, apparently, they ordered the wrong part. A simple mistake, but a bit irritating nonetheless.
We were told to come back the next day, and the right part would be in around 10 AM, and they’d call my boyfriend. They still let us pay that same day for promised fixing the next day, which was convenient; yes; but the price was more than the initial quote. (100+ more dollars than anticipated).
Anyway, the morning of, no phone call, so we just went ahead and drove over. Brought it over at around 11:00 AM. Two hours pass while we wait. Another. Soon it’s 3, and still nothing.
I’m actually writing this as I wait, haha. Last we heard, at 1 PM, was that they were still waiting on a delivery of clips. Hopefully nothing has gone awry, as we were supposed to leave town today — We were promised a quick fix, at least under 2 hours. We have to push the move back another day because of it. Not really blaming anyone here, just a bit slower service than we had hoped for. (I don’t know a thing about fixing these problems, that’s for sure)! The workers are definitely very nice, but don’t anticipate on the quickest fix for a simple problem if you decide to bring your car by. Four hours should seem like plenty of time to get a car handle fixed up.

SINGLE WOMEN WITH NO CAR KNOWLEDGE. This is your place to go if you want to be respected and taken care of (rather than getting gouged because you’re no car expert).
I have been bringing my car to Joe and the team at All About Cars for 4 years, tonight I thought my transmission blew out. Joe and the team had me bring it down so they could check the codes and lights I was getting on it, and ends up I need to get a new sensor ($ 13) and replace it. Also they RECOMMENDED I get a flush considering I have never had it done, and I will be taking my car back tomorrow to get that completed.
Joe treats everyone like family and always does a straight shoot with people. Also there was a gentlemen dressed in military uniform who walked in 15 til’ close, and they squeezed him in for a rotation. (That is NOT something you see often at car shops!)
Go here. Every time, and tell them Yaya sent ya.

Great people and they know how to take care of customers hands down best shop around. Took car by cause of starting issues he had his guy look at it .then showed me problem I had a bad battery terminal when I ask how much and if he could get one today he said let me see if we have one came back had his guy cut out old one day put new one on
Took about 20 minutes then when I asked him what I owed him he said we were good and if I hit a jackpot to bring lunch lol
A++++++++ all the way around

Finally. A car service center that actually offers service. I selected this establishment based upon the Unilocal reviews and I was not disappointed. Not only did they squeeze my daughter’s car in, but they were able to complete all the items on the service schedule. In addition, I purchased a year’s worth of oil changes so that it would be seen regularly. They are open on Saturday’s, so she will be able to fit that in with her school schedule. If you have a son or daughter at UNR and are worried about being ripped off when their vehicle needs service… worry no longer, take the car here.

I Highly recommend this shop for locals, out of towners or just first time car owners I had my 2007 Acura TL breakdown over 100 miles from Reno. Looked up Unilocal and saw positive reviews about this place, so had it towed to a town I know little about. Stuck and with no personal reference or not knowing anyone in Reno, I found the closest hotel (Atlantis) to the best auto shop on Unilocal.Took the chance and so happy I did. Joe, the owner, and Angel searched tireless to find a part so I can go back home to Sacramento. They fixed the car before closing for the day and at a very reasonable price. If I were a local, I would go no place but All About Cars Total Car Care. I would highly recommend this place and also owe these guys any future business. Not often you can find a Auto repair place with as much care and integrity as this group.

I could not wait to come on here and say how much I absolutely adore this place! I bought a 2004 Jetta from a car lot, 2 months later I find out it needs a transmission and just the transmission is 3,000 (and my warrantee covered only $ 3,000) I could not find a shop in town to replace it without costing me thousands of dollars out of pocket. (Plus it needed new breaks too) I brought it to all about car’s and told them my situation (crying at the time by the way). Joe said he would personally take care of the situation and let me know. He called me 2 days later and told me he was going to make it work for the budget I had, and that the most he would go over was $ 300 and he would replace the breaks included in that price. I was so relieved!!! And he said he would have it all done and ready by Saturday (And today is Thursday) These guys are the best!!! Total life savor I will never ever go anywhere else.

I found All about cars by buying a discount card on living social. All about cars is located o n south virginia just down from the Atlantis. It is your typical auto shop with oil change services, tire rotation, and fluid changes. The shop itself is always clean, a big plus is free wifi. The code is posted on the wall. The guys that work behind th e counter ar re always courteous and helpful. You have to set up an appt before hand. If i have to set up an appt i expect them to be on time, which they have every time. The cool thing about that discount card, it includes tire rotation and discounts on other services. One thing i forgot to mention is the restroom is clean. I hate using gas station bathrooms, you open the door like you are entering a haunted house. These guys are the real deal. They sell the discount card at the v ounter for 44 dollars

These guys are the absolute best! I will never take my car anywhere else.
They are fast, friendly, and efficient. Great prices! Great service! Check these guys out. You won’t regret it.

I’ve been to many mechanics here in town and have been ripped off several times. I can honestly say that the guys at all about cars are trustworthy and have excellent customer service! Without a doubt I would recommend these guys to anyone! 5-​stars!!!

I took my car in here for some pretty basic work right before our move to southern California. I needed an oil change, tune up, and (hopefully) just a power steering belt replacement. I knew going in that there was a good chance that the steering problems we had were worse than just needing a belt replaced. Unfortunately, it turned out that my car needed much more than that. My worst fears were confirmed when they called me later in the day to tell me it required a new steering rack and power steering pump. My heart sank. As my dad is a former mechanic, I instantly started crunching numbers in my head.
I was relieved when they gave me a quote, well within what would be considered reasonable for a job of that scope. In addition, they went above and beyond ensuring I got my car back in a timely fashion, even when the job was more complicated than originally thought. They were honest and direct, not something you can always easily find in a mechanic. I would trust sending my fiancée in to these guys on her own and know she would be taken care of. Finding out that they had a one year NATIONWIDE warranty for the work they performed was just icing on the cake.
I am not the easiest customer. I called a couple times each day to check on the status of repairs and add additional work. They were always friendly and helpful. Thank you for making sure my car was road ready before our big move. I will always recommend these guys!

Very friendly and awesome!!! Had a nail in my tire and they took care of it and fast. Thank you very much! Thumbs Way Up!

I really had a great experience with All About Cars. I’m fairly new to the area and I researched on Unilocal where to go for an oil change! They received great reviews so I tried them out! I have already set up my next apt because the first was so great! Definitely recommend!

Don’t think about these guys for oil changes, brakes, and general maintenance. Their tire prices are the best in town. The tires they put on my Highlander along with the alignment have it driving as good as it ever has. And everyone is very helpful.

I called over the phone for an estimate for struts on my car, they said 550. I went there because that was the cheapest so far. I arrived and the guy at the counter told me that was just an estimate and I’d have to leave it with him for a minute to find out the end total price before they started working on it. He said my specific model had lots of options, I received a phone call back and was told $ 1050!!! What a scam! They told me it needed extensive labor because of the model. I took it to Les Schwab for hundreds less, and they were done in two hours. Never going back here again.

My 22 year old car was smoking. I checked all the fluid levels, couldnt find anything. I live in san francisco, and didnt relish driving back with a smoking car. These guys put the car up on a rack, saw oil over the engine and under carriage, but no visable leak. All the fluid levels were good. Suggested i buy a couple of qts of oil, in case i needed it along the way, and keep my eye on the gauges. Got home with no problem. They didnt charge me for the look see.

I purchased the Amazon Local deal for 3 oil changes & tire rotations. The first time I went I noticed they did not rotate my spare tire. When I mentioned this and asked to have my spare rotated, the counter guy (not Jason) acted as though he had never heard of such a thing. He asked me what position I wanted the spare placed. I told him I wanted a standard rotation. I was there for over an hour… I had to use the restroom… it was filthy. I could tell it had not been cleaned from the day before. I want to support local businesses, and I have a great guy in Carson that will see my car from now on.

Was referred here by two people after previously taking my car to sierra car care, being charged $ 600 and the problem not being solved. I brought my car to joe and was extremely satisfied with his customer service. He is very knowledgable and honest. He is not out to rip you off and actually cares about his customers and wants to help get them back on the road. After a full days worth of work, I left paying only $ 200 and have not had any problem since (this was about 4 months ago). I also dropped the car off and demanded that they finish the car the same day before DMV closed so that I could get my car registered and they did the job on time and on budget, no questions asked! Thanks Joe and all about cars for helping me out and getting me back on the road!

I come here quite often for an oil change! And man. I love their pricing!!! Awesome service as well. This place get packed real quick. So make sure you dial in!

Went here for an oil change. Great people, the actually seem trustworthy.
Two complaints:
The interior waiting room was a little messy, but it was a windy and rainy day so I’ll blame it on the weather blowing in leaves.
The oil change, while good, took way too long. I could see the whole thing take place and I watched the guy examine my brakes and everything thoroughly (which I appreciated). But then he went off and disappeared in the back. I ended up waiting like 45 minutes.
Good company and I’ll likely be back to get a quote on my brakes. Just speed up the oil changes a little bit please.

I had been recommended by a friend to take my car to Joe, since his shop has worked on her Honda. I have a 1996 Acura Integra. I went to them to get my water pump, timing belt, power steering pump and return hose replaced after being neglected at Independent Specialists.
Joe quoted me $ 1000 for the all the work I needed to have done. I was quoted $ 1500 at Independent Specialists.
Total Car Care replaced all that was needed… but when I was pulling out of the parking lot (the first time since dropping the $ 1000), my power steering was groaning. Okay, I get it, the power steering needs to bleed a bit more. Drove my car for a week with the power steering groaning, until I was forced to take it back.
Seems the power steering pump they got for me was bad. hmmmm.
Replaced the power steering pump again (3 – 4 hours waiting 2^nd time around). Still groaning. hmmmmm.
Take the car back again. Now it’s the power steering reservoir. Seems it’s leaked out all the power steering fluid. hmmmmm. Mike told me they got the first one from the «dump.» Really? Wow. Mike said, «Don’t worry about it, you didn’t pay for it.»
Yeah, but I’m spending another few hours in your waiting room, on time I don’t have, but have to have, to get my car fixed.
I had my friend go in, to talk with Joe. Joe said he’d fix it. He ordered me a new Honda power steering reservoir, on his dime.
I went back in and since the last reservoir leaked again (all over the power steering belt and AC belt), they had to replace those belts as well.
Story concludes with yes, Joe made a sincere effort to fix all that was wrong from the first time I went it, but he and I can’t replace all the time his mechanics had to spend on my car, and all the time I had to spend without it.
I miss the days when I could take my car in to get it fixed, and get it fixed right the first time. *sigh*