Supercuts

I went in on a Monday I show them a picture of the ombré hair I wanted which was burgundy going into blonde. They told me the price $ 160.They said yes and I waited 10 or more minutes until they tell it can’t be done because the person who does ombré wasn’t there. So I leave… A week passes and I call Tuesday (yesterday) asking if the person who does ombré would be In and I got a yes. From 9 – 5 and to come in or call tomorrow. So I call Wednesday morning asking again about the person who does ombré, the young lady tells me anyone here can do ombré and I responded well whoever told me that she would be in, they said from 9 – 5. She tells me we have a person from that time, come in and will take a look at you. I waste my gas to go there just to show them the same damn picture they said yes to on Monday… Just so the can fucking say we don’t do that type of ombré, with burgundy and black. A simple sorry is not enough I’m beyond mad. I wasted my time to make time to dye my hair that didn’t get color because of shitty place and service. Sorry for the words but I’m so mad.

Worst hair cut ive had in 3 years
They had no idea how to taper and then refused to clean up some edges which I pointed out… Do not go here I definitely will not and recommend others no to

Good haircuts for two, minimum hassle, even on a Saturday afternoon.

Not a Good experience… she did a hair cut in a rush and spoiled it.
Service is very bad.

supercuts is ok… but trinh is five star!!!
i could always count on her and her attention to detail!
if you want a great cut come see trinh!

Came in just to get my bags trimmed. Priscilla did a perfect job and did exactly what I wanted for only $ 10. Will be coming back for the next trim :)

So I’m gonna let you guys know the business! This supercuts is by far my favorite place to get a haircut at. The environment is warm and welcoming, the staff is all so kind and polite. The salon is kept very clean and organized.
Now about my hairstylist, she’s is very professional and has an all star attitude, she’s friendly, funny, all around awesome. If you stop by make sure you ask for Marcela, I can safely say you will exceptionally happy, she has a very cutting edge style that I’m sure will keep you coming back.

I’m a hair whore.
I fully admit that I’m picky and fickle with who touches my hair.
I’ve never been faithful to any of my stylists, because I was always looking for greener grass; looking for «the one»
I used to pay anywhere between $ 40 to $ 60 sometimes for a cut, before tip.
I had moved away from the stylists I had been seeing, and one day needed an emergency trim for an event.
I sucked it up and walked into Supercuts (Mountain View) one day and didn’t expect much, but was pleasantly surprised.
I came back a few times to the same person, but turnover was high and one day I came in… she was gone.
Panic. Sweats. What to do.
A new girl (Marcella) comes up and says «I can take you»…
She got it right from the start, better than anyone else I’ve been to.
That was five years ago that I sat in Marcella’s chair and I’ve been going back ever since.
She’s extremely professional, personable and on top of her game, and now runs this Supercuts at Sequoia Station.
I go out of my way to see her because it’s worth it.
She runs a great ship there and her staff are following suit.
She’s awesome and I have been faithful for five years now…
So ask for her when making an appointment, but don’t make her business so cray-​cray that I can’t get in to see her;
I might hurt someone.
Thank you Marcella!

I have been getting my haircut by Marcela for a few months now, she is great! She is now at this Supercuts location and I followed her there. She has been wonderful with helping me style my hair, I’m pretty bad at asking stylists what I want. She has helped me by trying a new more modern look, as she let me know how it might work with my hair type. I now have a hard part and love it! Even though this Supercuts lcoation is not near me, I will make the trek to continue seeing Marcela! I highly recommend her.
Also, the when I went there today, the shop was clean and the staff were very friendly.

As another Unilocaler mentioned Supercuts is not upscale.
For the price they are pretty good. If you can frequent this location you can request your favorite stylist. To save on time you can call ahead to put your name on waiting list.

Here’s the thing Unilocalers… Supercuts isn’t upscale. although their staff is friendly and able to do a good job, they aren’t Tabitha. That’s fine. For $ 17, I think that we should all accept that. Kapeesh? I really don’t know what you guys expect. I’ve had expensive hair cuts and frankly, I wear my hair in a straight blunt cut, I don’t need to spend a lot for the maintenance. I spend more than enough on coloring. that’s another story.
The people who work at Supercuts are nice enough and are willing to do the basics… if you want to pay for chopped liver and receive prime rib then you are setting yourself up for failure.
Supercuts sometimes has a wait. No big deal. They accept calling ahead and they have lots of magazines available.

Consistent Cheap Cut.
Sometimes there can be quite a wait here and sometime none at all so I call in when I leave home or work to get on the waiting list.
I’ve had stylists that talk more and some that talk less, I don’t really care. Never had a horrible cut. I do often have to encourage them to take more hair off because I like to minimize the number of times I have to get my hair cut so it grows more between cuts than the typical customer.

Is this a joke! What kind of stylists do you have working here?
I went in for a simple cut, to get front cut bangs. The stylist never introduced himself, couldn’t speak English, and had no customer service.
When I told him what I wanted, he said no that won’t look good, since «other girls» went for a different hair style. I don’t know who these other girls are. But this is my hair!!! Ridiculous.
So there he goes chopping away at my hair, and might I add, while he was cutting he kept looking around the room and laughing making me feel uncomfortable.
When he said he was done, I wanted to laugh. I went up to the receptionist, and said I don’t know what he did to my hair, but it’s horrible.
Worst experience ever!
And they tried to recommend me to this lady to «fix» it. She started to play around with it, and I could smell the cigarette residue on her fingers. What is going on here???

Let me begin by warning everyone! YOU WANT chop job ! Come on down to dirty ass, meth head central horrible cuts! Nothing super about it. When a owner can’t hv the balls to show his pickled face around that shop but till midnight! That should tell u something. You coulnt pay me to walk up to the door.
Good luck going I’n cuz you’ll get FU**** up coming out. When a salon can’t keep stylist there for less than a month Or so? Somethings wrong.
ENTER at your own risk! Trust me it’s not clean there either. I walked I’n and There was dog crap on the cutting floor? Really!

This is a good place to get a haircut if Lupe was there… When I went in there recently on 11/​20/​2011. I had asked for Lupe, usually I call in advance but this time I didn’t, thinking she was working. Lupe has always cut my hair and done a great job of doing that the others I just don’t like their style. what’s wrong with that I am paying to cut my hair. I was disappointed when I found out that she left the company… maybe their downsizing because only the cashier and two hair stylists were present, the other was busy with another client and the other mean 40 something year old Brunette lady sitting on the very left of hair salon offered to help me. So I got her help. She was mean clever because I know that she knew that I always went to Lupe and would ask specifically to have my sides cut to a number zero with a fade, but not to cut the top of my hair, so essentially just doing the side cuts which Lupe would charge me $ 7 for, this mean brunette lady told me as soon as I got into the seat that a haircut on the sides is $ 17. I knew she was screwing me. I think she felt that I was upset and she said «Why don’t you want me to cut the top of my hair?» I said because Im balding and losing the top of my hair and it takes longer to grow it. That was the only akward conversation I had with her… She also told me that she was cutting some of the top hair because it wasn’t evenly cut… I knew that was her way of trying to find a reason to charge me the $ 17 without feeling guilty even though Lupe originally cut it the right way.. The last time I ever go to this place… Thank you Jarred H for your post. I’m going to see my girl Lupe…

I go to this Supercuts to get my hair colored and cut by Kathleen. I have gone to high-​end salons for haircuts and colors but I have to say, I got the best haircut I have ever had by Kathleen which is quite the accomplishment because I have long hair and alot of it!
This just goes to show that I really dont need to be spending the big bucks on haircare!
Also, I bring my 8 year old son here as well. His hair is easy though… #4 clippers all over… Which would be hard to mess up.

Well I have to say that I came in at the end of the day, no waiting, the guy buzzed cut me, and I was out in less than 10 minutes. No issues at all. Mind you I wanted the buzz cut.

I walked in there today and right away one of the stylist saw me and didn’t say anything. no hi or smile. I looked around and all of the stylist were sitting down looking at me. They had a very weird look in there face One of them finally said hi but it was too late I didn’t want their service. Very bad customer service! Won’t be going back there.

I think Supercuts is great and Gina does an excellent job. Best color and highlight and color and cut. I have recommend her to all my friends. I n fact just left there tonight and had such a great time. My boys get their hair cut there too.
Come on down.

Actually i would like to put a ZERO. Unilocal does not allow that sorry.
I rank this place a perfect ZERO.
I called in for eyebrows, then went for it. When i entered they said
«We have no certification to do eyebrows. SORRY and person who had it left.
Then some person-​in-​charge came to talk to me.
«IN-​charge of this place asked me to goto another Supercuts.

I told her they were down due to construction.
They DID NOT KNOW THIS…
They did not know that other supercuts is down and they dont offer it.
After that they were so rude to me.
They handed me a freebie coupon thinking that would please me and that looked so cheap. Actually they just wanted me to go away.
The other day i went when a specific lady was around.
I said Hi there… She looked away… such a busy bee… u see…
I said Thankyou before leaving she is like looking in the notebook as if she didnt hear…
She treated me as if i was a lowly…
I did not like the treatment. It ruined my day.
Some of my friends also feel the same about this place.
They are very nice to men! I hear some people say.
MIXED FEELING