Sequoia Cleaners

Mmmm, I feel bad for revising my review to a one-​star rating, but I’ve pretty much stopped coming here because I’m made to feel uncomfortable every time I come in. The lady at the front either keeps eyeing me uncomfortably as if I have a foot growing out of my face or just plain looks resentful that I even came in. Do I have B.O. Did she read and not like my previous review? I don’t get it.
It’s not that big a deal but there are more than enough cleaners in this town that I don’t see any reason to frequent one where stank expressions are served up regularly.

I believe this business may be under new management. I just moved back to the area and took in some items. I was a bit hesitant about taking my clothes back here since my mother’s blazer recently came back from this location with a huge stain which was not there when taken in. I thought it was worth a shot since the location is convenient. The lady behind the counter was a new face who was very kind. She mentioned that they didn’t have any old customer information. I provided her all the information and happened to ask for the price I would be charged before leaving… it was outrageous! I had to gather all my items and take them else where. This place is extremely over priced. The lady did try to bargain the price but it just seemed odd to start off with a higher price.

First problem, too expensive. But hey they were just down the street so I gave them the benefit of the doubt and used them for the last two years.
I have frequently asked them to replace buttons or do other standard repairs. They had about a 50% hit rate on remembering these requests.
Finally they lost a shirt (gave me someone elses) and after 3 requests to repair a pocket on some pants, they lost those as well. Fail…

Ohhh. I went to have my jeans lengthened. The first time I was impressed by the lady who took care of it and went again. A big mistake because there was another lady wokring there.
I went again to have my other pants lengthened and the lady that worked there seemed she was in a hurry. She was very impolite and impatient. She was trying to tell me that the way she does her work is great and did not want to listen what I had to say and ended up in miscommunication. Isn’t the costumer service suppose to listen when a client talks??? All I can say BAD COSTUMER SERVICE and pricey. Will never go there again!

I’ve been here about 10 times for dry cleaning and hemming. They always do a good job. One time one of my slacks was too short, but that was my fault since I told them where to hem it. I could only give them 4 stars since the prices are a little high.
Hemming was $ 12 for slacks with no liner, $ 14 with liner, $ 10 for jeans, which isn’t bad. The dry cleaning is pricey.

Hubster had issues dropping of our clothes in that the lady behind the counter wanted to read each and every care label before saying she’d clean it. He was in a hurry so this caused a bit of a problem. Appreciate that she didn’t want to ruin our clothes but if we were bringing them there, didn’t we already know that they were safe to dry clean?
They’re rather spendy. I could spend just as much at the service in my office where they pick up the clothes and drop them off, Purple Tie I think. I think I spent $ 100+ on a fairly standard amount of cleaning.
When I picked them up, there was one shirt that she wanted to keep and try to re-​clean because there was one tiny stain on it. I barely noticed it and wasn’t concerned and told her I would just take it anyway. She was hard selling me on giving her back my shirt (and charging me extra for cleaning it twice) but in the end I won and left with *all* my clothes.
Probably won’t go back on account she was a little pushy, it was way spendy and the parking lot of the shopping center it’s in is a total nightmare.

Sorry, I used to take my clothes here and was really happy until… something came back damaged. The way they handled the situation was absolutely ridiculous. They didn’t want to pay for the damage and they were unable to fix it. I had to insist that they compensate me in some way since I had paid a lot of money for this item.
Finally, after 5, count ‘em, FIVE trips back to the cleaners they finally agreed to give me half the price of the item and were extremely nasty about it.
I’ll never take my clothes back to Sequoia Cleaners again, not because of sub par cleaning, but because of terrible damage control and customer service.

I THINK my clothes are clean… I just picked them up, so they’re hanging in my car. I’ll just assume they’re nicely cleaned and pressed.
With the price of dry cleaning these days though… I think I’m just going to wear gym shorts and t-​shirts to work. Oh wait, I don’t even need to dress up for work.
Both ladies (the lady who helped me when I dropped off my clothes and the one that was there today when I picked up my clothes) were very nice and friendly.
I’d give five stars, but the lady today was teasing me about how I rang the bell on the counter and had this big cheesy grin on my face — like a little boy… though she said I was cute and meant it as a compliment… she must understand. I’m ALL man ;)

Really good and reliable place for your dry cleaning needs.
The owner is Korean. SURPRISE!
She’s an older korean lady who is the sweetest thing.
She speaks very good, fluent English and has a dandy of a time
telling you about her life, etc.
Everytime I go there, she gives me advice regarding girls, marriage, life, etc, and I always lend an ear to her wisdom!
«I know girls these days… they don’t like to do this and that»
«My sons… they have trouble finding nice girls these days too»
«The girls… they are crazy!!!»
You gotta love it.
She’s done great alterations, and work on my most expensive shirts/​suits. I trust her implicitly.

Best prices. Great service. No shrinkage. Good hours. No lost items. Quick (same-​day) turnaround. Cheap basic tailoring. What more could you want from a Dry Cleaner?

Sequoia Cleaners, located in the large Sequoia Station strip mall, is just what you are looking for in the neighborhood laundry place: friendly proprietors, reliable laundry, pressing and dry cleaning service — and reasonable turnaround times. They’ve also done a nice job the few times I’ve asked for help with stain removal or minor sewing. They aren’t the closest cleaners to my house, but their smiles and dependability keep me coming back.