Allegro Dental Group, Inc.

I got services from here after confirming this dentistry is in my Insurance network, however, when I was billed IT WAS OUT OF NETWORK. They consumed all of my insurance benefits. It’s better if you AVOID this dentistry.

Bad customer Service. I Had an appointment setup and They called in to confirm a day earlier and when I got there they can’t fined my appointment.

This review is not based on any services, but based on the fact that I couldn’t even schedule an appointment. I called the office and left messages, I even used their online form to try to schedule an appointment. No call from them so I found another dentist.

Allegro dental is a great friendly place I don’t know where that Clown GJ came from??? the front desk is great and they know what they are doing I just want to prove a point seriously in order to see a dentist and get a CLEANING there must be some X-​rays done other wise we can just say «I was never there» heeellllooooo Think, so get your 411 before u start insulting others. Now we are here on Unilocal to talk about the service weather is good or bad Not Craigslist or other none sense stuff. I am a patient of Allegro dental and I bring my kids there 2. I always c the front desk happy and the Dentist is Amazing. I RECOMMEND Allegro Dental and all the staff YIKES!!! lol

WORST DENTAL OFFICE I have ever encountered. BE FOREWARNED! These people are disorganized, dirty, unfriendly, rude, inpersonal and uncaring.
When you walk in the 1^st impression is bad: they are right next door to a Subway sandwich shop and the place reeks like a spicy sandwich, not exactly what one expects at a dental office. The waiting area is cramped with a bunch of cheap old used chairs that look like they nabbed on Craigs list for free before they were disposed at the dump; hard wooden chairs and a few upholstered ones that are so stained and dirty that they look unsanitary.
The receptionist was curt and lacked people skills. She ignored me when I approached the counter, even though I was the only one in the room. She made no eye contact whatsoever and looked like she had not cracked a smile in ten years. She seemed annoyed and was very unfriendly. She answered me with the least words possible, and acted like she hated her job, and she was doing me a favor.
I was there for a cleaning, on a 1^st visit, yet she and the hygenist assumed I had been there before. Strange.
At this point I seriously wondered about the «hygiene» of the dentist and a lack of patient empathy. It went rapidly downhill from there…
When I had set the appointment by phone, the receptionist told me to email my Xrays from the prior dentist, which I did. She told me this was important because they were current Xrays and my insurance would not pay for another set. I explained this to the dental assistant when I was there when she tried to sell me Xrays and I declined. She became angry and hyper-​critical, and asked me what email address I had sent it to, and I told her as best as I could recall it was
. (I checked later and this was correct). She then said they have too many email addresses and I had to be sure, otherwise she could not find my email and could not clean my teeth because they needed the Xrays to prove I was there to the insurance company. What BS! They had a copy of my drivers license and my insurance card, so I did not believe this, they were just trying to sell Xrays that I would end up being billed for.
After she made me go to my car to get my computer and «verify» their email address, she insulted me for not remembering their email address, and said all her customers but me are able to memorize the email address, and I was «different». I had enough, so I took my computer and left the office without any cleaning or services performed. I could not get out the door fast enough.
I would not be surprised if they bill my insurance for unperformed services.
YIKES!

It is very nice to know that theres a dental office that still treats you with respect regardless of what kind of insurance you have. They are very patient with you and take time to break down your dental visit.
The Doctor and the rest of the crew there makes you feel very comfortable and soothing for those of you who fear getting the choopers worked on.
Also to the gals (sandra) in the front desk thanks for showing us patients that there still hope, YOU ROCK

I wanted to take a minute to write a review for Allegro Dental because most reviews are outdated, except for the 3÷13÷14 one, which slams them pretty bad. I took a chance after reading the review to make an appointment, and have had 2 so far.
When you come here, don’t expect a lot in terms of ambience. The staff are courteous and professional, but not super friendly. Also, the offices are plain, without much in terms of design, plants, etcetera. These are the only reasons I am giving 4 stars instead of 5 stars. Most of the staff I think are Russian, as is the female dentist I saw. This leads me to believe that there are cultural implications contributing to those factors. In any case, no big whoop. Mostly I just want my teeth taken care of when I see a dentist.
The x-​rays were taken digitally with up-​to-​date equipment, and the hygienist knew what she was doing. The dentist (I believe it was Tatiana) was professional and kind. I had a deep cleaning of one quadrant, which went smoothly and efficiently.
No problems with billing or insurance.
Overall, I found Allegro Dental to be just fine. Good doctor, good hygienist, and no problems to speak of.

The office staff are incompetent and will waste your time. I originally called to ask if they accepted my dental insurance, to which they explicitly said «yes, we take that insurance». After getting that definite confirmation, I made an appointment. Then, when I showed up for my appointment, after waiting around for almost 30 minutes, they informed me they were mistaken, and they did not take my insurance. Although it may be for the best: their waiting room contained furniture that looked like it had been stolen from a homeless shelter. Probably not the right place to have teeth worked on.

I can’t thank enough to Dr. Roytman for his help. Last year my son had his 4 wisdom teeth removed by a well known dental surgeon. 6 months later he still had unbearable pain, and was prescribed painkillers. We went back to the same surgeon, hoping that he can find what was wrong. X-​ray looked good, and he wasn’t able do anything for my son. After many consultations with different specialists as periodontists from UCSF, additional dental surgeons, and many more dentists, our family friend recommended to call Dr. Roytman. At first, he said that he is not a right doctor for us (after hearing the names of the medical professionals who we already saw), though after he did the exam, he had a theory why my son’t gums are still hurting. After a few treatments my son was a pain free. Dr. Roytman and his staff are amazing!

I went in for a free dental implant consultation and the office charged my insurance for a cleaning, exam, xrays, and cavity fillings! When I went to get my regular cleaning in Dec ’10 I couldn’t do it because of this office. So I didn’t get another cleaning until everything was straightened out which took my calling 3 times before the billing lady would take any action. Finding an oral surgeon for an implant is a big deal because it’s a lot of money and it is a very tricky process and my experience with the shady office made me not do my implant there. I went to Dr Beckly in Livermore whom I recommend. There are other things wrong with this office but they have my address and social security number so that’s all I will say.

The people at Allego Dental are not only cost effective (meaning very fair since I shopped their prices everywhere), but their service and work is just impeccable. Conscientious, timely, considerate, and compassionate all wrapped up in AFFORDABLE.
I highly recommend them! I will never go anywhere else!

This is a review for the office, staff and a first time consultation visit with Dr. Tatyana Kvyatkovskaya.
After a tooth cleaning and check up exam with my regular dentist. Dr. Robert Plant (see my review for Dr. Plant) last week, I was devastated to the point of tears to find out how bad my teeth really are. I wouldn’t even know where to begin, let’s just say TRAINWRECK and the cost of a bunch of blazing Beamers (BMWs) to fix this beat up Buick. I don’t have dental insurance and had to pray hard to the Lord fo help with this one. He came through, as He always does according to His plan for each and everyone of us, and led my Mom to a dental insurance plan that is doable for us and our financial situations. I was given the choice of switching over to 2 dental offices — one in Belmont that has bad reviews and Allegro which had good reviews. Naturally, I went with the one that had good reviews, Allegro!
What a wise decision this was. All glory to God. I am very sad to leave Dr. Plant right now but very blessed to have this new opportunity to «fix and soup up my ride» with discounted fees through our new insurance plan and unity with Allegro.
I showed up 5 minutes late because I had a hard time finding their office. Allegro is located in the tiny shopping center with Taco Bell and sits right next to Subway — on the left. Parking depends on how many people are crossing the border to Taco Bell or getting their sandwich on at Subway. There is also a nail salon where the pampered prince or princess might need a good hour to park… and some random office buildings — so parking in front is based on pure luck.
The waiting room is small. I think I counted 4 chairs with extra cushions on them like the kind you find on patio chairs or wooden country style dining chairs. There are magazines at the front desk but no floor baskets or holders. The waiting room itself could use a little jazz — a small table, accessible reading material, a plant and a filtered water dispenser would do the trick.
The girl at the front desk is very nice. She was very pleasant to be around and welcoming. The rest of the staff, including the doctor, all were very nice as well and patient with me. All the back staff had HEAVY Russian accents but spoke English very well.
So I show up 5 minutes late and fill out paper work. It was a little bit slow to get in. I probably filled out paperwork and waited a total of 35 minutes. I got there at 1:05 and left shortly after 2:30 but please exclude a good 10 minutes after my appointment for chatting time with the girls, including Dr., up front. All in all my actual appointment lasted about 1 hour and 15 minutes, a little longer than I expected but was worth it because I was treated with respect and felt comfortable.
Dr. T is very sweet. She took her time to explain my dental damage and what needs to be done to fix what we can. Seeing a new dentist can be quite the nerve wracking experience., especially if you suffer or have suffered with anorexia and bulimia nervosa. I assume the experience of seeing a new dentist is like going to a bikini waxer for the first time — you know you’re going to be embarrassed and exposed and you know it’s going to be uncomfortable. You are hoping and wishing and praying things go okay and after the worry, panic, pain and discomfort is gone you know you will be satisfied with their work — considering they did a good and professional job.
I guess my only concern, wouldn’t consider it a complaint, would be that Dr. T. did not spend time asking me or talking to me about health problems I deal with that would relate to dental health or interfere with potential dental work — so she could be clear on what’s going on. You can only fit so much on the paperwork they give you and I have more health problems than could fit there. I was not asked about diet or dental hygiene which I, and many dentists, feel is important to discuss. I feel it necessary to talk about these things during a consultation so the dentist has a thumbs up on one’s health and lifestyle. Instead we focused on the work that needed to be done and she was very sweet to explain things and answer my worry wort questions.
4 stars. I have not had dental work there yet to rate higher. I will do a follow up review after I get work done… so for now… a wrap up. The office is clean from what I saw, minus 1 stain on the plastic of the patient chair I laid in — yes I observe these things, ha! The staff is friendly and accommodating to make you comfortable. They are well stocked on gloves. There are TVs in the exam/​dental work rooms. I am getting a great discount through «Dental Health Services HMO — Smile CA» dental insurance plan. I was given a print out of the work I need and how much I pay as well as how much the insurance will pay. It was all explained to me at the front and very easy to follow. Great hospitality. Thanks Allegro! See you again soon :)

I have been going to Allegro Dental for years in South San Francisco and was very happy when the expanded to Redwood City, since it’s very close to my place.
Overall atmosphere in the office is stress-​free and professional at the same time.
The office is new and clean with the newest technology.
Staff is nice and attentive.
Dr. Roytman and assistants are very experienced and always let you know what would be your choices.
The receptionist knows patients by name when you call or come in and always tries to accomodate your needs.
Highly recommend.