Tortuga Day Spa and Salon

Did not enjoy my Message with Karen. She was 20 Min. late. I got there 30 Min, early to use the pools but their pipe had broke. So sitting there for 45 min. She had gloves on during the message. NOT A FAN. and she didnt do what I asked. I dont think I will go back. Horrible Customer Service. Not accommodating.

Worst Message by KAREN I have ever had. She had GLOVES on her hands. DIdnt do a deep tissue like i asked and messaged my arms and figures. The spa said they could not refund my message which is BS. Horrible service never going back.
— actually, your response is not true. She told me once I was naked on the bed she was going to be wearing gloves. What to do at that point??? It should have been mentioned BEFORE that. And you did NOT offer to refund my money or have a message with someone else for free. Partly why I wa so upset is bc you did not Handel it well or put your customers first. You offered a name of someone else and I said ’ why would I come back here and PAY for another message if I didn’t like it the first time’ I actually recorded the convo on my phone and will now get in touch with corporate because this is rediculous that you lie about what was said. Horrible service.

I can’t believe I’ve never had a massage here. I frequent some other spas in Redlands, and I have to say, Karen gave me the BEST massage I’ve ever had today.
I called earlier this morning hoping for a same day 60 minute massage. Within a few hours I was relaxing in the quiet room at Tortuga. I opted for the $ 10 aromatherapy oils, peppermint and lavender was recommended for my headache I was suffering from. I came in with a ⁸⁄₁₀ pain level and left with no headache or upper back ache.
I didn’t know there was a monthly $ 59 deal, I would have done that before but will be jumping on that-​ask about it! I highly recommend Karen. She asked questions and seemed to really care, plus knows her stuff. She didn’t chat so I could relax, but was super nice and I hope to have another massage from her soon.

I have not been to a lot of spas or salons for that matter cause heck I’m a guy lol. My gf was really stressing about taking her nursing boards and we’ve talked about going to get a massage. I called this place in the morning around 9am since it caught my eye while I was Unilocaling for places to take her to. I wanted to plan a massage appointment after 5pm since I got out of school around that time. At the time I called, they did not have any spots available but the lady that answered said she’d contact someone and see if they could come set up an appointment with my gf. An hour later, a 1 hour relaxation massage session with Karen for 6:45pm was set. The charge was $ 70 for the 1 hour relaxation appointment which is a little high imo. There are many options for massages to choose from (tension zone mini massage, relaxation, deep tissue, massage cupping, sports massage, mellow mama maternity massage and add-​ons such as deep heat treatment, lava/​glacial shells, sole rejuvenation and aromatherapy enhancement. The lady up front was very nice and offered water to us upon entering. Place was very clean and well maintained. Oh and my gf said it was nice and relaxing and mentioned she just wanted to sleep right after lol

I love my hair, being new to California and having lost my stylist of over 10 years you can imagine how nervous ive been about finding my new perfect person. So I called Tortuga and the receptionist was pleasant and friendly and asked me important questions about my needs and was knowledeable enough to refer me to her experienced color expert Christopher.
I went to my appointment on time, i expected to hear excuses about being behind or late and instead I was offered several drink options and was told Christopher would be directly with me. The shop is clean, modern and inviting. Sure enough after less than five minutes Christopher appeared, smiled, shook my hand and started the visit. He patiently listened to mu history and needs and fears and desires and was honest and helpful and showed a real knowledge. He gave me a beautiful color with balliage highlights and a great haircut and style! I am perfectly pleased with a Torguga overall and thrilled with Christopher and the magic je did with my hair. I love my hair again and I have found my new stylist!!! kudos!

This is my new favorite day spa! I had the Sole Rejuvenation which was relaxing. Your feet are placed in warm water for 10 – 15 minutes, then placed in a paraffin dip. They slip your feet into little fuzzy slippers. I had a 60 minute Relaxation Massage and it was pure heaven! You get a full 60 minutes unlike other places that cut your time 10 – 15 for your wardrobe change. My masseuse was Karen, she did an excellent job! She also spent 15 minutes massaging my feet which is a part of the Sole Rejuvenation. They offer several different wonderfully scented massage oils for you to choose from. My experience was so great that I’ll be back again for the same treatments and a facial!

Very beautiful clean spa, lots of services and the waxing is the best in the area. The staff is very professional. Highly recommend!

The massages and facials are really nice, and they last a full 60 mins where most other spas the treatments are an 45 mins. Brigette gives the best deep tissue massage and is certified in massage cupping which works the muscles even more! Amanda for facials is very knowledgable and the product line she used leaves the skin feeling amazing! I always leave feeling so relaxed.

I have been going to the same facialist for 7 years and she moved away about 2 years ago, so i have been on the hunt for someone just as good (she was utterly amazing). After having facials from 6 different people at 6 different salons and not being satisfied, I tried Amanda Anthony at Tortuga on a whim and am very glad that i did. She gave a wonderful full service facial, her product (eminence) left my face feeling & looking great and the environment is very inviting & soothing. In addition, Amanda herself is very sweet & friendly and seems very knowledgeable about skin care. I am so glad that i found her and will definitely be going back for my regular facials. A little pricier than I like for regular treatments, but if you join their «Tortuga Club,» which I plan on doing, then their prices fall right in line with the area.

This was the best facial I’ve ever had. Amanda was thorough, relaxing, and very sweet. The products feel amazing on my skin!

Me and my boyfriend came here a couple months ago for a couples massage and it was a great experience! The massage room is so nice and relaxing. After our massage, we were offered champagne and chocolate. We already want to go back :)

I had a package massage, facial, mani pedi and hydro tub yesterday and every service was amazing!!! They were all totally professional and sweet and made you totally feel welcome and completely comfortable. The atmosphere is breath taking in itself, there are no bad smells in here either. You know how is a salon you will get the smell of product for coloring and such that stink? Not here! It smells like lovely flowery fruity mix all the time! Amazing I love it! I will defiantly be back soon! Also. I had my eyebrows done and they did a wonderful job, the turned a light on to do my eyebrows and plucked the stray hairs.

This review is so long overdue considering I’ve been going to the hair god, Tim Anthony, for about a year. He never ceases to amaze me with his superb talent with color and cut. He has taken me from ombré to pixie and has always gone beyond my expectations. The best thing though is his wonderful attitude and charisma! Every time I go in I feel like I’m going to see a friend. Thank you so much Tim!

made an appointment with Laura Ballinger yesterday for the first time, and she is amazing! I have never left a salon so happy about my hair, ever! I’m so picky about my hair and usually end up complaining it didn’t meet my expectations, but not this time. She has a great personality and is so easy to talk to. Also, her head massages are the best. So lucky I found Laura I definitely recommend her!

Love this hidden gem!
I stumbled into Tortuga Day Spa and Salon by accident and I am so glad I did!
First just know I am super picky. I have a high expectation level and this salon delivers.
I am using Amanda Anthony for skin care and facials. She knows just what to do for my skin issues and each visit (I go every three weeks) She does a different treatment depending on what my skin needs. I love the all natural products and her knowledge of skin care is amazing. Plus it is so relaxing! I wish I had started doing facials earlier. but I am glad I have been educated now.
I get my Nails done by Ruby Walker and again nothing but first class treatment. I love how long my gel nails last. I never have any issues and can stretch out my gel nail «fills» longer because of how good she is and the quality of the products she uses. It is so true you get what you pay for! Her prices are also not any more expensive that less quality mass nail salons. She always does a unique design on my nails. I love seeing what new things she will come up with. I also get pedicures here with ruby. A nice treat !
Leslie Ashbaker does my hair. I needed some intense color correction and I just love what she did. I get compliments on my hair and the color is so pretty. She has such a knowledge of hair and the products too. Her memorable personality and such a beautiful person makes getting my hair done a huge treat. I feel 100% confident when I sit in her chair and visit her monthly.
I am excited to try more services from this salon. I cannot think of one bad thing to say .The quality of the products paired with such talented and nice people… The owners understand customer care and it shows. Give this salon a try. I am a HUGE fan!

I’m updating my recent review of Tortuga salon. I just want to say that Ruthie is still wonderful at cutting hair and coloring.
A few days ago I went to get my eyebrows done and I did not like the way they were done at all. It is very dark in the room so you cannot see if they were done properly or not. When you go outside you can see there are so much stray hairs leftover that it looks like you did not even get anything done whatsoever. Needless to say I wasted my $ 22 +2 dollar tip. I will not be going back to this place to get my eyebrows done. So now here I am on a Sunday plucking my eyebrows myself.

I tried to book a last minute updo for a Sunday for my s-​i-​l who was visiting from out of town. Both receptionists that I spoke with were helpful and attempted to call stylists to see if someone would be willing to come on a Sunday morning. Stylist, Leslie, was willing to come in on a Sunday morning to do my s-i-l’s hair. She did a wonderful job. I appreciated the customer service from the reception staff in trying to find a stylist on such short notice (3 days). :-)

The first time I came here was for Valentine’s Day for a couples massage. They charged $ 150.00 for an hour for the couples massage which also included a glass of champaign and a chocolate for each of us. We got to pick our own scented body oil to be massaged with and the atmosphere in the place is beautiful. The massage room was dark and had a pretty rock waterfall in it. It also had a shower behind a rock wall and just had a very romantic, relaxing vibe.
This was mine and my boyfriend’s first time ever having a professional massage and the experience was great. The beds were heated and you get a massage at the same time in the same room which a lot of places don’t do (I called around and most places do one person at a time). The masseuses were good and make you feel relaxed and comfortable. They have nice relaxing music playing in the background also. The massage was full body and felt amazing. My boyfriend especially loved it and can’t wait to go back.
I also came here to get my hair done because I loved the atmosphere of the place so much I wanted to try out their salon. It’s very spacious and each hair dresser has their own closed off area where they do your hair. The hair dresser I got was Laura. I showed her a picture of the cut and color I wanted and she brought it to life. I’ve never been so happy with a haircut! I love it! I also love how she did my highlights. They are not too overwhelming and are the perfect balance to where it’s not too subtle to notice at all but not too much color to where it’s overwhelming. She also massaged my head while she was rinsing my hair for a good amount of time and it felt amazing. So relaxing and my head felt great after everything. I scheduled another appt to go back and am super excited!

My stylist, Renee, moved to this salon, and I love it.
As soon as you walk in, you get greeted by friendly workers at the desk. They offer water, or other drinks, while you wait. Very different from any previous salon I’ve been to.
The salon itself is VERY aesthetically pleasing. Very clean looking.

Review is strictly for the massage.
Sherina is the massage therapist here and she does an excellent job!!! I have been seeing her for a while and I’m glad I do. She does an excellent deep tissue, plus she’s not one of those masseurs who talk too much so you can relax.
The spa itself is decorated very nicely. The massage rooms all have water falls in them and the lighting is low and blue. There are like, 15 different oils or lotions to choose from too, haha. I’ve never seen that. The tables have warmers in them, which is awesome.
I have been getting massages for about 11 years now and this place is one of the nicest I have been in and Sherina is easily one of the best. She does that suction cup thingy too, I don’t remember exactly what its called, but it frickin worked!!!
Yes I would HIGHLY recommend and I am returning tomorrow!!!