Just left there today, I came in last minute gift shopping for my dad and Jesus helped me. The moment we spoke I told him funds are short at the moment, and here’s my budget so please work with me I was expecting him to be rude because I obviously wasn’t going to be a big spender But he treated me with kindness and respect and showed me all my different options and prices and didn’t try to up-sell me crazy. He wasn’t rude, he was informative and super patient ! He showed me what was my price range and the different options it came in, including the different razors, the brushes and the balm kits and stands .I ended up doubling my budget, but I loved how willing he was to work with me and give me his time and explain everything to me because I was so clueless My dad is gonna love it! Thanks Jesus !
Douglas P.
Classificação do local: 3 Rancho Cucamonga, CA
Decent selection, somewhat expensive prices. Dealt with Jackie initially and she was nice/friendly/helpful…dealt with some guy the next day(short/bald/beard) who came across as smug/condescending. Will probably go back at some point, but overall I’m not a big fan of this place.
Victoria G.
Classificação do local: 5 Studio City, CA
Thank you Frisco for a wonderful visit and knowledge of my purchase the Lexington line. My husband will enjoy!
Anjelika Z.
Classificação do local: 1 Claremont, CA
What a terrible experience at this location. I went in with my husband today to have him pick out a set for Christmas. My husband has no experience using a straight edge razor blade and we both went in hoping we’d get some information on the razors. After some time, we were approached by Frisco. He must have been having a terrible day or hates his job. He had a rotten attitude, was extremely rude and condescending. Worst customer service. When asking what the difference was between the razors he responded with«time» followed by an eye roll. Luckily, another employee came over after Frisco left to assist us. It was like night and day. Jackie gave us amazing customer service and happily answered all our questions. So, if you decide to give this location a chance do yourself a favor and ask for Jackie.
Frank V.
Classificação do local: 4 Rancho Cucamonga, CA
I’ve visited the art of shaving before and was impressed with the décor, customer service and overall experience with the team members here. I’ve always been Greeted within 30 seconds, offered assistance and a demonstration about how each product works. I am thrown back in time with the whole décor of the art of shaving and the history inside. On this visit I had the pleasure of being assisted by Jacque who is extremely knowledgable, informative and had extreme patience with my hesitation of my purchase.(I always have regret when I buy for myself) so I finally pulled the trigger and purchased oils, shave cream and Jacque even threw in samples! I will be back:)
Krystal A.
Classificação do local: 5 Colton, CA
This place is awesome! Great customer service. Frisco was very informative and helped my husband pick out a great shaving set. The products are a bit pricey, but you definitely get what you pay for. My husbands face has never felt smoother. He said that it is the best shave he has ever had.
Drew W.
Classificação do local: 5 Rancho Cucamonga, CA
Fantastic customer service! The oils and shaving cream’s are fantastic. The body soap is a must. Great prices on Gillette Powerglide refills. I will always shop at the Art of Shaving!
Allie T.
Classificação do local: 5 Yucaipa, CA
Went there to get my boyfriend a birthday present. Frisco was so wonderful and informative that he had me drop over $ 100 in less than 10 minutes with a giant smile on my face! Excellent customer service Ps– 100 bucks sounds pricey for a razor. But to me, a guy will always need to shave so why not invest in a good one!!!
Ariana C.
Classificação do local: 5 Norwalk, CA
The best service!!! Elli was a dream in helping me out! She made birthday shopping for my husband a snap! Thanks Elli!
Judson L.
Classificação do local: 5 Rancho Cucamonga, CA
Walked in clueless and Jackie was there for the rescue! Very professional and informative. I felt like I was at a man spa, if you will. Great packages for your budget. Thanks, Jackie and Frisco.
Asherah e.
Classificação do local: 1 Fontana, CA
I am only giving them on star because Unilocal forces me to. This company has the worst return policy on the planet. Apparently if you purchase an item with cash and choose to take it back(unopened and unused btw) you are not given your cash back. Your money is sent to you in the form of a check and takes 3 – 4 weeks. I will never ever shop with a company that has such poor customer service again. The idea that it is acceptable to return cash in the form of a check is absolutely absurd and a policy implemented to discourage unhappy consumers from returning items they do not want. I would also like to note that the only place this poor policy is noted is on the bottom of your receipt. Had I been told at the time of purchase I would have walked out.
Christina B.
Classificação do local: 5 Grand Terrace, CA
My husband gets his shaving supplies here and he loves it! Each time we’ve been in the service has been friendly, helpful, and fast. We’ve been helped by Francisco and Cisco, both of whom are very helpful and knowledgeable about their products.
Rick D.
Classificação do local: 5 Rancho Cucamonga, CA
Friday, April 4, 2014, my wife and I stopped in this store in Victoria Gardens. I had been looking to try a single blade razor. I asked about a razor and was surprised at the price. I then sarcastically said that the buck a shave club offers razors for way cheaper. Frisco quickly, and quite professionally educated me. Just when I thought I knew how to shave, I learned I know nothing about shaving except for using edge, and a Quattro razor. Costs a lot of money. After my education I bought a shaving kit, complete with pre shave, razor, blades, brush, shave cream, and after shave. Last night was my first shave with my new equipment. I have never had a better, closer, smoother shave and am extremely thankful to Frisco, and the Art of Shaving for the time they spent in properly educating me on the difference of a quality shave. If you are thinking about making the switch. Just do it. You will save money in the long run, and the shave is amazing. Tell them Sensei sent you.
Brandon C.
Classificação do local: 5 Los Angeles, CA
Ok so I had to write this review! I have shopped in the area and always pass by this Art of Shaving and never went in. Today I had some extra time and stepped inside for what seemed like the most educational experience outside of school. The staff knew so much about shaving and making me feel comfortable and how to take my shaving experience to the next level. I left there with my purchase feeling so assured and loving my products. After shaving for the first time I knew I needed to write a review for everyone to know about this product and location. Thank you Victoria Gardens Art Of Shaving, I love my shave, and enjoyed your knowledgeable information and customer support. Five Stars and A big smile from a very satisfied customer.
Jennifer A.
Classificação do local: 5 Yucaipa, CA
I was searching for something to get my dad that wasn’t your typical Fathers’ Day gift and stumbled upon The Art of Shaving. I was really drawn in by the Barber Spa in which a man can enjoy the classic skills of a barber. They offer facial and head trims all the way up to the Royal Shave which is almost an hour of with a Master Barber getting the perfect shave for only $ 55. I went with the Royal Shave for my dad because he deserves only the best. I will update my review once he uses it but I did have a few issues of my own with The Art of Shaving. 1) You cannot purchase gift cards online thus I ended up driving clear to Rancho after work to get my dad his gift. C’mon let’s get with this century AoS. 2) Not all AoS locations offer Barber Spa services. You need to find your location on their web page and see if it has a barber chair next to it indicating they are a full service spa. Just something to note when your buying that special guy in your life a spa gift.
Chris A.
Classificação do local: 5 Rancho Cucamonga, CA
If you could afford it I would recommend this place to anyone. The staff are very nice and professional. This makes a great Man Gift!