L’occitane

I Love L’Occitane! I first fell in love with L’Occitane in Paris. I had never heard of them before. Back in California, I was walking around Victoria Gardens and was thrilled to see we have a shop!
They are a lil bit more expensive; but their quality is superior and their products last quite a while. I would recommend anything from their Almond line, especially the almond milk concentrate, and their shea hand creams. Oh! And their perfumes. And their face wash. And I could just go on and on and on.

This is my favorite L’occitane store, the sales ladies are always accomodating and does not pressure you to getting anything. My skin care line is Divine. I purchase them in stores and online, however my preferred is this store because the sales ladies give me generous sachet samples which I love to bring when I travel. My experience this afternoon however was not too pleasant. The sales girl seem to be really shady and not being truthful with the promos. I’m surely buying the Divine serum $ 126 and was told if I buy another skin care line I will get a free gift. I asked if they have the free gift package with Divine oil in it and this lady said that promo has passed. That’s when I checked my email and saw that the promo is still ongoing and showed her the email. So finally the sales lady said I. just needed to show the email to get the free divine oil package. I don’t think that was right, loccitane promotions are not selective. I asked if they have sachet samples and was told they are all out. I would’ve gotten free sachet samples had I purchased online. I felt this lady is just hiding the free samples rather than offering it to customers. The other sales rep are not like her at all. Now I am checking my email promotions and saw the free gift she was offering me at the beginning applies to purchase of $ 110 and above yet this lady wants me to purchase another skin care product. I will always come back to this store but I will make sure not when this blonde lady is working. I don’t want to deal with shady people.

Many people shy away from this store just because of the expensive prices but I’m telling you now, find something in this store that fits you and you will love it.
I came here to buy the Almond Milk Concentrate. It’s a hydrating cream that is advertised to hydrate up to 48(?) hours. I bought this cream because I had dry spots all over my neck and back and using Eucerin’s Skin Calming lotion was not helping! I used this for a couple weeks and they dry spots completely disappeared. I don’t know if it’s only because of this cream but I am sure it helped.
This cream also has a strong almond scent to it so when putting it on, it is almost like putting on a perfume. It smells so good and hydrates! I recommend 100%.
–Their hand creams are my favorites as well. I recently fell in love with the peony collection. IMO, this collection smells better than the rose one but not by much!

Simply love this store! The L’occitane skin care products are amazing! The customer care at this location is great. The products do lean more towards the more expensive side, but even so a little bit goes a long way.

Love this store and it’s products! The customer service is phenomenal. I went in to purchase the Vert & Bigarade Eau de toilette and the fabulous clerk told me for $ 10 more I could get the gift set. This includes the body milk and shower gel. She had to dig through boxes upon boxes to find me one but she did. I couldn’t have been more pleased.

Great Great Service! Jeanette and Judy is awesome. I love this store :) They were patient and so helpful explaining all the products.

No customers.

Horrible and rude staff. Go to the one in Brea instead.

I am addicted to L’ Occitane hand cream. However, I will not buy anything from a store that staffs such lazy, gossiping, salesgirls as this store does. I looked around for ten full minutes without even a hello from the two girls behind the counter. I was the only person in the store and they could not be bothered to stop gossiping about so and so and sell me some expensive hand cream.

This is the store that introduced me to the world of L’occitane. I can’t get enough of it! It’s a bit more expensive than say The Body Shop or B&BW (gross) but I believe in quality, not quantity. Their sunless tanner smells so delicious I was skeptical that it was a self tanner at all… oh but it is! The Shea Butter hand cream is heavenly. I love their products so much that I asked my husband to get me their goods for mothers day :) Every time I have come here there are no other customers in this store. When I pass by the fashion island location, there’s usually more than one person inside. Maybe people in the IE are not that into L’occitane?