Office Depot

Simply horrible. A lady at the Package/​shipping center was extremely slow and unprofessional. Waited over 15 mins in line, and another 15 mins at the counter when all I needed was to drop off a UPS package. unbelievable how slow they work at this store. Corporate needs to step in and re-​train everyone including the manager.

_​_​_​at the copy and print center was amazing! Could not see her nametag because I just can’t LOL. But she was working today (1÷25÷2016) at around 3−4pm. She wears glasses! She is one amazing multi-​tasker. She was running around like crazy working on multiple customers and only her working, but she still managed to keep a delightful attitude, a nice tone of voice, and a warm smile on her face.
Also the guy that was around the ink area was super nice, funny, and helpful too.
I find most my encounters with the employees at this office depot to be mostly superb. Rarely do we ever come across someone (especially at the cash register) who is foul.

My boss has an account at Office Depot and it is the closes one to the office. That is the only reason why I would waste my time coming in to deal with such horrible customer service. When you walk in all the workers scatter like roaches in diffrent directions. If you chase one down, they wil look at you like why me, and point you to where the item may be. I took a computer back just because of how rude one young man was, I could not get his rudeness out of my brain and pushed my husband to buy the computer accross the street at Best Buy for and extra few dollars. I have to get my boss to change office supplie credit cards.

Went to this location to pick up a set of markers. While I was there my daughter saw the clearance rack with items Marked Clarence $.81. when we got to the cash register the lady charged us a $ 1.79ea for all of them but one. I explained to her that the display said clearance $.81. She told me that it only applied to one color not all of them and made no effort to correct it. I think this is ridiculous. If you’re going to have a Clarence display and the items are not all going to be marked don’t display them together. I did go ahead and buy them because I didn’t want to upset my child but I can definitely see why I use staples for my business account. they always go out of their way to service my staff. I will never return to this location.

Came in today to this store to pick up my online order. It took me literally 30min of me waiting in line to just picking up the order I already paid online. They need to hire more people here.

Deplorable. The «assistant manager» here, Richard, was so rude and inconsiderate to a customer today and I was completely offended. It wasn’t even me with the issue! I went in for some paper towels which they did not have in stock, so I was leaving the store (not buying anything) when I got to the door at 5:58pm and Richard was blocking the door from a customer who was carrying something up to the entrance, I got the impression she may need to return it. He was telling her they were already closed. I looked down at my iPhone, which is on perfectly accurate satellite time, and it said 5:58. I said to him before exiting, «Actually it’s 5:58, that’s a pet peeve of mine when employees close a business early, you guys close at 6.»
We are outside the front door at this point, though in hindsight I would have preferred to stay inside and video-​tape this man’s behavior. My boyfriend stepped in and was saying something to the effect of «Don’t close early just because you want to get out of here a few minutes earlier. This woman spent her time driving over here to your place of business and she is your customer, don’t be so inconsiderate.»
Richard’s flippant response was that he had already closed out the cash registers. This was interesting to me because just 20 seconds before, we had been inside shopping and would be currently checking out had the towels been in stock, so I do not believe that the registers were «closed out». If they were, shame on them for closing them out early. I do not care if it was only 2 minutes early… if you close at 6, you close at 6, NOT 5:57 or 5:58.
His lack of regard for the time this woman spent to drive who knows how far was beyond disappointing. He did not even act sorry, he just had a smirk on his face and rolled his eyes when I said «You are lazy, I will call corporate and Unilocal you guys!» through the door as he shut it and then with not a sliver of consideration, walked away.
Aren’t office supply stores like this closing their doors left and right because everyone buys online now? Maybe treating a customer (who spent their time to go spend their money at your sad business) a little bit more respectfully would be a good idea. I really kind of need to go back for the towels, but I will probably just go to Staples or order them from Quill now; Office Depot can thank their outstanding assistant manager, Richard, for that.

I had my computer serviced here after it became logged down with pop-​ups and viruses. The tech guys took FOREVER to run a check on it and tell me what they could do about it. So after paying $ 179 for it to be fixed and running smoothly, the darn thing was not any better than it was when I brought it in! I had to bring it back and wait around another FOREVER for the tech guy (could have been manager of store IDK) to emerge from the back of the store (which was empty so I don’t know why it would take him so long!) and have them really fix it this time. Another annoyance is when they have items on display with the prices but don’t actually have the item. There were three different electric pencil sharpeners on the shelf for you to see but none you could buy. So what the heck are they there for?

So I came in today looking for a laptop as a Mother’s Day present. As I came in I was greeted by Joseph. As I am not computer savy at all, I came looking for advice, he was very friendly and helpful. He guided me to exactly what I was looking for and was realistic about pricing. He was knowledgeable and never made me feel like a burden, in my opinion it was customer service at its finest. Keep on keeping on Joseph more people should do their job the way you do yours. Give joe a RAISE!

Office Depot always has the items that I need. When I went in last week Gabriel helped me find everything that I was looking for.

Sigh. Office Depot, I hate going to you. Sadly, there are certain things I can’t really get at other places, like my ink cartridges when I run out of ink at the last minute. Where do I start?
The customer service is hit and miss. That is, IF you can find someone to help you. I’ve asked for advice on what printer to buy from one of the people here (God, he gave me bad advice). If I could do it again I would’ve researched it better.
One time I got charged a ridiculous amount of money for copies. They swore up and down they really cost that much but $ 250 for the amount of copies I asked for was ridiculous. But, I needed the copies to complete my doctoral dissertation, so I paid it and told myself I would never go back. Of course, I went back because this place is near my house and the printer I bought requires frequent ink refills.
There was one girl here that was very helpful. She basically said, «I don’t know,» when she didn’t know something, which is much better than some of these other employees at this location that pretend they know what they are talking about when they really don’t. She also checked me out rather quickly and was pleasant.
One time I went in and asked for some signs and was told they didn’t have them. I looked around a bit and found that they did have them. So now when I go in I make sure I research what I am looking for and make sure it is carried by the store so I can look for it myself.
I keep hoping a better office supply place pops up close to my house. Until then, Office Depot and I will try to get along.

Went to this store to look for an size a4 paper, i asked the associate for help, so he paged somebody, apparently an expert, he claims, that A4 is not a size but a brand for papers. So i googled it so i can show it to him (coz i really need to get that particular size) but he just rudely replied to just ask the expert which is standing at the counter. Didnt even bother to help again. His name is Josh! Dont work in retail if u dont know «good customer service». Find another job! And learn to admit that u dont know everything, just say sorry, thats not hard to do at all.

–1 star for lack of service… I know it’s Sunday but there should be more employees… Took me 20 min just to print something

Horrible customer service. Don’t waste your time with online in-​store pick up as they won’t fulfill your order!

The store manager went above and beyond in remedying the issue. I would definitely not hesitate to do business with this Office Depot again!

I Love Office Depot. Everything I need for school I go here. Best Binders, Pens, Notebooks! Like the service is great, the greet you, help you. I love this place.

This is a great Office Depot because we got to meet one of our favorite NASCAR Drivers: Tony Stewart! Their staff are very friendly and helpful. We also like their «5% Back to Schools» Program. It definitely helps my sons’ school.