Brian’s Kennels Training & Quality Grooming

My dog came back sick, stinky, and 4.7 pounds less. In the same time, they did charge me for full day at 10.30am. Them day started 30 min before. I will never put my dog there any more …

I have brought my dog there twice. The first time the did a great job… but the second time it was horrible. The first time the groomer was nice and did a great job, but she moved. The second time around I had to bring him back and he had razor burns. Also I took a peek in the grooming area and didn’t look sanitary or clean to me. It almost looked something you see in the movies in a Chinese sweat shop. I in the process looking for another groomer. And there are not honest with there prices.

Great Facility and Care for any dogs and cats. Would recommend for anyone with pets who are looking for boarding, training and day care.

Let me just say the people who work here were very nice when we dropped our dog off (a Saturday morning around 11am). The next day was Sunday (when we picked him up) and we arrived to the kennel around 12 and they were closed! According to their website someone lives on the premises… I WASNT ALLOWED to pick up my dog until 5:30 and was charged for two whole days. If someone lives there why couldn’t I get him earlier. Ugh anyway I politely asked what all the charges were about and the girl who was helping me said, if you dont like our services then don’t come back! Rude? I emailed the owner and responded by telling me my dog (who is very well behaved) was aggressive. I don’t know… I went here blindly then asked my friends after the fact… they said they would not have recomended Brian’s kennel. Oops.

Maybe I am biased because my the people there love my dog but this place is awesome. My dog is always so excited to go to the kennel. As soon as he sees the place he can’t wait to go inside. I know they don’t make him stay in a cage because he is usually up front with the girls who work there. They know us and our dog by name and as soon as a I call to make him an apointment they are excited that he is coming to stay. He has smelled a few times and I account that on the fact that he plays with some of the other dogs while he is there. We just pay to have him groomed before we pick him up if he is staying longer than a day or two and we don’t have that problem. I don’t understand the bad reviews of this place. If we forget to bring the dogs bed with him they usualy let him borrow one while he is there. They care about our dog and we apreciate that.

This is the saddest looking kennel I’ve ever seen and I don’t know how anyone who loves their dog would be able to leave their pet here.
On their business card, it says «indoor and outdoor runs». I’m not sure what they thing a «run» means, but their cages are no bigger than a crates. When they say outdoor, it’s not really «outdoor». They each have their own TINY cement pen (about the size of a bathtub) that isn’t in open air, but sort of like an enclosed porch area.
«They can see the other dogs through the fence». Oh wonderful, so my dog can go stir crazy and then complain to their friends next door through a mental fence.
I’m not sure how any dog can be happy being here. They don’t get to play. They don’t get to run. They don’t get to interact with the other dogs.
My dog is crate trained, so she knows to not soil inside the house (as many other dogs are). The kennels are situated so that they don’t have to take the dogs out to pee, but that they’ll pee in their pens and the pee drips down through the grates. My dog whines to tell me that she needs to go out to pee and she probably wouldn’t understand that she must pee in the same vicinity that she eats and sleeps
Naturally, the place also reeks. They say that they wash and bleach it down, but it’s definitely a ton more rancid than other dog boarding places that I’ve visited.
Yes, it’s cheap… but hey, a decent place, where dogs can to play and romp around in grass is only a few extra dollars more. She may «just be a dog», but I’m not letting her be traumatized.

Avoid this place — it’s borderline abusive. They are some of the cheapest rates around, but you get exactly what you pay for.
Like other reviewers, my dog came back smelling absolutely terrible. He has allergies in the best of circumstances, and was sneezing every time he smelled himself. I can only imagine what he went through during the time he was staying there.
The bigger issue is that he came home with scabs all over his legs. No one bothered to inform me of this while I was there — and I couldn’t get a straight answer from staff when I called. I can only assume that he was either abused or the groomer was so careless that he dug clippers into my dogs skin.
The desk staff is very friendly — but it is truly a false sense of security. Pay the few extra dollars more from anywhere else and don’t put your dog through this awful experience.
Edit:
Just an update to the ‘scabs’ he came back with — while they have healed, the hair has never grown back — that’s how deep the cuts were. I honestly get angry every time I think about this place. I can’t stress avoiding it enough.

Our dog wasn’t in a majorly bad way but our bag of dogfood was scarcely touched (should have been given more than three cups from it) and the dogs were sitting there in the dark. They also didn’t give our dog her medicine which was kind of a bigger deal.
We are absolutely not taking our dog back there.

Aloysius LOVES going here. We don’t have to feel guilty when we go away and board him because he’s so happy to stay there. The staff is great, and they have a vet on the premises so we don’t have to worry if any issues arise while we are gone. We know he is well taken care of.
They’ll also groom him if we need it.
When we go to drop Aloysius off he drags us inside. It makes it so much easier to board him because we know he’s happy.

Two dumbs down for the grooming service.
Chose this place because it was local and they had an appointment available for the weekend.
Dropped my dog off at 9am.
The groomer came out to consult on the details of the grooming. I advised her «short and fluffy». So she took her fingers and measured an inch or two. I thought to myself… ok, she seems precise and detailed. The groomer took my dog and said to call at noon to see if he’s ready.
12:45pm rolls around.
«He’s not ready yet. He’ll be ready at 4:30pm.»
WTH?! An 8 hour wash and cut?!
I asked her what was taking so long, especially since I dropped him off at 9am. She said, «he needs to be blow dried. But we’ll have him ready by 3:30pm.»
4PM rolls around and we pick up my dog.
HE HAS NO HAIR ON HIM!
What happened to the extra 3 hour «blow dry» session!!! There was nothing on him to be blow dried! I was livid! 8 hours at your kennel and this is how he looks!!! It didn’t even look like they washed him! Just cut all his hair off and that was it for $ 50!
Never again.

Big fan of this kennel. They are always very accomodating for my dog but the main reason why I like it here is that my dog actually seems to like it here. I bring him to Brian’s every time I go out of town. I don’t bring him regularly, but they know my puppy by name. Also, the prices here are very reasonable. The storefront of this place is old, but that’s not a bad thing because they take care of dogs well.

I don’t know… I really don’t want to knock this place, but I did take my dog here and I will say that when I picked him up smelled terrible. I mean TERRIBLE, straight to the tub with you, terrible. I was quite disappointed because overall I think it was a good experience for him (it was my little man’s first time at a Kennel) and the staff were pretty nice on both drop off and pick up. I’m bummed because I am looking for a way to have my dog taken care of in the winter (I teach skiing in NH every weekend and will need to board him or now, I guess, get a pet sitter) and I just can’t afford to either get him bathed every time he stays at this place, which would be every weekend for about 3 months, and I sure as heck can’t get home late on a Sunday and give him a bath every Sunday for 3 months.
I don’t know… I know a kennel is a kennel, but my parents kennel their dogs and I’ve picked them up before and they never have smelled like this. A little smell I would expect, but this was just too much for even me. Overall, not what I expected after reading the previous review, but I guess it sounds like that dog gets a bath every time before it goes home.

Although I personally do not have a dog, my roommate boards her dog here frequently and I’ve helped her by picking him up/​dropping him off.
The staff are very nice and accommodating. Despite the many animals they must see every day they know my roommate’s dog by name and seem so welcoming. It’s always traumatic for a dog to be kenneled but despite how happy the dog is to see familiar faces again, he never seems upset or scared by being there. They will also groom your dog while he stays there and they do a great job at that too. He goes in smelly and flat and comes out fluffy and brilliantly white and scented.
I’ve heard only positive things from other people I know who just go there for grooming as well and it’s also easy to find since it’s right off 93. Highly recommended!