Had a terrific experience at this location! About a month ago I purchased a pair of wedge ankle boots from a location in Utah, while visiting family in WA the sole of the shoe on both feet broke. Making it slippery to walk and a loud clanking noise. I went into the store, spoke with Matt the assistant manager, let him know what was going on. He pulled up my rewards info to see when I purchased them etc, told me to go pick out a replacement. The ease I felt when he just took care of me was remarkable. You don’t see that a lot in customer service situations these days, it’s usually always a fight. Matt made me feel welcome and taken care of. Thank you!
Veronica M.
Classificação do local: 5 Puyallup, WA
I did a lot of work comparing shoes for my wedding. It tends to get expensive especially when it’s for a special event, however, Famous Footwear is the exception. I used their app and picked out the shoes I liked and then went to Sunrise Village to try them on. Kat the manager was super helpful, courteous and offered some great information, especially about the return policy. I am super grateful that I went with them. The Carlos Santana line as well as Sweet Pea are chic, comfortable and affordable. Who needs David’s Bridal overpriced sandals and wedges when you have Famous Footwear.
James M.
Classificação do local: 3 Spanaway, WA
Famous Footwear is by far one of the best shoe stores if you are looking for good quality. They only get 3 star because of cost.