Discount Tire Store – Puyallup, WA

This is the first time I used Discount Tire, but the service and experience was excellent. I am a very comparative buyer, though Coby was very helpful. I’m glad I went with them because their warranty is one of the best on the market.

I have been a long time discount tire customer, I just moved out here so first time at this store. I’m very impressed! They were swamped, although I made an appointment so wait time was nothing! I had gone to Firestone earlier in the week for an oil change and was informed I had a nail in my tire and it was too close to the wall to repair and my only option was to replace, I did not allow them to do that as I wanted to get it looked at Discount first. Good thing I did as it was repairable! Discount is wonderful in repairing, and being honest! Kevin and Colby were wonderful to work with. If you ever want an honest opinion on your tires come here! They won’t lead you astray!

Colby at discount tire was great he answered all my questions and got my car taken care of so I could get on with my day thanks Colby!

Just when I really need to fix my tire, they had to shut down for 3 hrs. Not taking anymore cars.

Been buying tires for over 20 years from this company. Last 2 times once got sent away was told not time to rotate the tires yet. Uh ok. Then the next time took my truck there, told them there was a nail in there. & was told, it was gonna be busy (2 hour wait) because everyone was getting snow tires put on .bays were not full & maybe 2 people in waiting room. Someone came in to get new tires put on took him right in after turning me away not once but twice. I will not come back. I went to Les Schwab found out there was 2 nails in there & jn and out with in 45 minutes & no charge. We have 4 cars we put tires on. Bad business.

I really love Discount Tire. I highly recommend them to all of my family and friends. I’ve done business with this location Burien and Bonney Lake. Every time the service is top notch. Last week, thought it was for new tires. Turns out one was under inflated. So
So all I needed was one tire. In the meantime they gave me a free loner until the new one comes in free of charge. !!!
Such a shining example of how to take care of customers. Thank You!

Great service, by Kevin he was very helpful at helping me choose the correct tires, prices were also pretty good to include all the services like install and balancing.
Apparently if I get a flat tire I can come in and it will be fixed for free along with 6k miles service like rotation. I definitely recommend this place! I felr welcomed and well taken care off, unlike other places that treat woman like we out of their business league.

Just purchased my 5^th set of tires (pretty sure) from Discount Tires. I stop no where else but Discount Tires. As any consumer would do, I tried to price check other tire stores but Discount Tires’ website will bring you to the penny-​nothing hidden. One site didn’t allow anything entered but stock tire size. Another says «visit» store. Great staff, friendly, informative and professional. Had a vehicle with oversized tires and had a lot of questions and seeking advice on the new set. Not wasting time driving to Les, Goodyear, PepBoys or Costco to stand in line to compare prices. Time is money. No question where I will buy my next set.

I recently took my own nitto nt555, 235−40−18 in to this discount tire a they installed the tires but in the process wrote down the wrong information on my vehicles Torque spec for lugs. Not only did that issue occur but they scratched all 4 wheels with their «tool that protects against scratches» and now currently I have to PAY half the cost to repair refinish my wheels and then half to powdercoar them because after their vendor refinished them it will be missing clear coat in the area they fixed.
I’m disappointed, I took my wheels in to get tires on and that’s it. So instead of spending $ 98 for install. I’m paying a grand total of $ 398 for their «accident».
TIP: Check your wheels after every visit for new scratches. Due to their «tools» scratching them.
–Nicholas Woodard

Honestly I wasnt that impressed. The guys working inside were more friendly and talkative to each other when their starbucks arrived than when I paid almost 300 bucks in their store. I had a toddler and infant with me and when my daughter became fussy the entire store looked at me. Was veey uncomfortable so I took my family outside to wait. I was outside for about 40 minutes. Was there about an hour and a half, not bad.
They did a good job I just feel Costco cared a little more about my business and didnt glare at me when my children made noise.
Everybody seems to love them, but ill go back to Costco next time.

I have not had a bad experience here, well except for the stupid customers that don’t follow the numbered spot rule… Anyway, having bought my tires here I get an email reminder of when my tire pelted sure should be checked and when my tires need to be rotated, to the ease of making an appointment online has all been a great experience.
The customer service staff that attend to the customers are respectful and tend to their every need without rushing them. I’m not getting a business spiel about buying new stuff, it’s low pressure to sell and more tending to the customer’s needs.
I would totally come back here for my tire needs. This time around, they suggested I need new lugs on my Jeep as they are made cheaply. They are staring to round and eventually be a pain to remove. There was no pressure on purchasing them now which I love. They just wanted to let me know so I can keep it on my radar for next time.
Their prices are competitive and they have many stores to choose from. The tires I had night from them were actually cheaper than Sears, Les Schwab and the other stores I can’t remember that I have checked. The one thing I would suggest is not to call as they are busy tending with customers unless the website does not fit your needs. If you do end up calling just be patient because the wait is worth it.

If you are not in a hurry this is the place to go. Waited 2 hours to get tires, when other people after me were done and gone way before me. Car pulling bad since tires put on, call Discount in Puyallup they said to come back and they would get me right in. Did that and was told I would have to wait an hour. Had to make an appointment for 2 days later. Have always been a big fan of Discount at this location. NOT any more. Service is very, very slow. Tried blaming my car before even pulling up all the information in their system. Really like discount tires, just believe this location is going downhill.

Every time I need tires I pop into Costco thinking that’s my best bet… every time I then check here and ALWAYS get the same or equivalent tires with a much lower price.
Customer service was great today as always.
But headed to Auburn to get them installed as they were out of stock on my tires :-(

You turned a bad day into a good day! Thank you so much Dan from discount tires! I have never been so upset at a business in my life!!! I don’t like putting air in my tires, it bothers me. So I called dinosaur tire because that’s where I bought my tires and asked how much it would cost for them to do it, lady said no charge bring it in. I get there and she takes me to the bay and tells the mechanic I need air in my tires, he says ok lady walks away. Dude puts the air hose together and hands it to me saying «42 is really 32″ and walks away. I’m standing there like. Ummmmm… He turns around and says „for starters you can move your car around“ (I was still in parking lot) I move my car to the bay and am standing there waiting because he is is putting oil in a truck. He turns around and asks „do you have a flat tire or something“ I reply with „no I called and I’m waiting for you to put air in my tires.“ He replies really cross» I’m not putting air in your Fucking tires! That takes to long, I can charge 100 $ an hour, I gave you the hose you do it!!!” I replied with «I called ahead of time and the lady said it wasn’t a problem! if I wanted to do it myself I would have gone to the gas station!» He looked at me and said «good go to the fucking gas station I don’t have time for that shit» !!! I looked at him and said wow you you’re an asshole and went into the office where the lady that I spoke to was and she was helping a gentleman who had come in while I was waiting. I told her what happened and she goes to the way and the dude repeats what he told me «that takes to long I don’t have time to put air in her fucking tires, I gave her the hose she didn’t want it!» Lady replied with «but she’s a customer» his reply «I don’t fucking care»!!! The lady tells me to hold on and walks outside to help the gentleman who had showed up after me!!! I got in my car, called discount tire, told them what had happened and drove down there where I got amazing customer service! The man I had talked to must had told the other employees what had happened because I walked in told them I had called about getting air in my tires and they had a bay open waiting, I pulled my car in and had all tires filled and was on my way in less than 5 minutes! They even opened the door for me! Dinosaur tires is extinct, discount tire all the way!

I always come to this location, different people but always great service. Fast, friendly, and great deals! I love that they honored a promotion that starts tomorrow, way to put the customer first and let me get my new tires put on (very quickly) when it’s convenient for me!

Discount tire won me over as a customer. I dropped by to get the tires they forgot to load the day before (after replacing some tires that were still ok in tread that I wanted to keep), the guy came out and apologized and had the tires in hand as he ran out to greet me. I told him about the missing hubcap and the management agreed to go buy me a brand new set of four at oreilys next door and I’m waiting for them to install them now… Wow. All without much fuss or a headache. Thank you Discount Tire, you’ve restored my faith in customer service.

When it comes to amazing customer service, quality work and affordable pricing, this place can’t be beat. ¹⁰⁄₁₀ would recommend.

First time there and it was the best experience ever! They are amazing! Worked with my price, went in for 2 tires and ended up with 4! We’re very helpful! Recommend them to everyone. Other tire places like Les Schwab have never done what I experienced at Discount Tire.

I had a limo going out for a very important date and they were about ten minutes away from closing, and they waited for me to go home, get another limo and switched the wheels from the limo! Amazing business recommend to everyone!

MY SUV’s NEW KICKS! Great prices on new tires. Steve is the man to see about a new set if you live in Puyallup. They were out of the ones he quoted earlier for me so he offered me the upgrade for the same price! What a discount. My xterra is riding smooth with control no cupping on the highway or slipping on wet Washington roads

I went after i blew a tire. i went to les swab and they told me i needed two tires since they were pretty worn and it was going to be expensive. So i checked out this place. They looked at my car and told me my tires were over 10 years old and they all needed to be changed. I was kind of upset since i only thought i needed one, but the guy was super nice and gave me a rockin’ deal! He didn’t charge me any extra fees but tax and i walked out of there with 4 new tires for only $ 230! That was what Les Swab wanted to charge me for two. So i am happy now knowing i am safe in my car and not completely broke. Thanks guys!

Faster than they said it would be. Fixed my flat even though i did not purchase my tires here. Clean, polite, great service!

shop: VERY CLEAN! aesthetics of the store were amazing and the staff had it going on with their «uniforms» and such. makes you feel like you walked into a professional establishment
time of service: very fast, given i was there on the monday AFTER the superbowl and most people had returned to work, but i was inspected, serviced and out the door in roughly 30 mins and that is all 4 new tires
friendly, helpful, compassionate and understanding. AND HERE IS WHY!
personal experience: I drove my 4 tires straight down to the wire lining of a tire. meaning i had 2 tires exposed and ripped open and the back 2 were prolly 5 miles of driving away from the same occurring. I had been looking for tires for over 4 months and every estimate was around $ 400-​$ 450 for 4 new tires installed. I couldn’t afford it so I kept driving on my old tires.
When he asks for my number and then speaks to me with my first name, i ask him how the hell he knew my name, he said I bought tires 5 years ago down in california, and it clicked!
being that i was an old and returning customer, he said he wouldn’t let me leave his shop without 4 new tires, I told him I had enough $$ to my name to only replace the front two which were literally open and exposed and past repair. SO WHAT DOES HE DO!!!
HOOKS ME UP LIKE A CHAMP!!! 4 new tires installed and all for the $ 275 to my name in my acct.
I had to drive from puyallup, WA back down to Portland, OR which is a good 120 miles one way. if it wasnt for the store manager at this discount tires, man o man I would have been on my way down the highway to hell!
customer for life, i will drive to WA from Oregon anytime I need tires, or anyone else needs tires.

How can you not love a place that has free flavored coffee… and I don’t even drink it, but the smell is terrific. Oh, and they have way more flavors than you’d expect for some free stuff.
I’ve purchased a lot of tires in my life and I keep coming back to Discount Tires because they always give me the best price for tires, and I am one that does the research before I give you my hard earned dollar.
Free flat repair/​tire rotation and balance… I love this place.
The staff is friendly and very professional as well. If they are assisting other customers, someone will still take the time to greet you and let you know they’ll be with you soon.
The only thing I didn’t like was the cartoon network playing on the TV… oh well.

This place has hooked me up with great tires time and time again. They have also helped me check out what wheels to buy and helped to troubleshoot and fix any problems that arose even when it was not their product causing the problem. Nice guys!