Hertz Rent A Car

charged me a full week even though I returned it one day earlier! The 800 agent and the associate at Port assured me that if I returned it earlier I would get a refund for the day… not the case! When I returned the car a day earlier — I had to pay for the day not used !!! HERTZ doesnt stand behind what they tell customers and it was a waste of time! Go AVIS or ENTERPRISE!

Don’t believe the reviews that are positive it’s all phony. The place is dumpy cars are not nice their old they’re not washed go to enterprise it’s better. The review system on here is a scam they hide the negative reviews. Don’t waste your time at hertz.

Great experience! Friendly staff. Wonderful both in person and on the phone. My car broke down and I needed something to get me around in-​between cars.
I don’t have a credit card, only debit, which is why I chose Hertz. I couldn’t have been happier.
I was in such a fluster when I rented that my only tip to any new renters is make sure to call and extend your rental if it goes over the time you booked. I forgot, but I wasn’t an issue. I called and did so later on.
Highly recommend!

This Hertz location made our day in so many ways. We called stranded in a hotel with no way to get our rental car. Not only was Hertz half the price of Budget, but they came and picked us up at our hotel and took us back to the office to complete the paperwork. Jason was exceptional and went above and beyond in service. He reminded us that he could be flexible in our return options as we were unsure at the time. He walked us around the car to check for any issues. When we told him we wanted a NY bagel, he recommended a place nearby that was great! Days later when finding a crack on the bumper, I called upset and he assured me it had been there and not to worry. I will be back in NY again. My aunt and I both agree that we will not consider another rental company after our service at Hertz. Thank you Jason for making the situation so much less stressful for us.

The staff here is awesome.
Not only do they treat you like you’re Lil Wayne strolling into the place to pick up a Maybach, they are so polite and nice to you when you do something completely stupid.
I left my favorite sunglasses in a Hertz rental car, and realized several days after I returned it. I called, and the lovely girl said she would try to get in touch with the current renter. Incredibly, the sunglasses were found, and Hertz held on to them for me for a month until I was finally able to make it back to Port Jeff to pick them up.
Tom, the manager, is also totally baller.