Mountain Mike’s Pizza

We always phone in our order and it’s ready 20 minutes later. Great pizza and good service! Much better than Round table.

The customer service here really sucks. Obviously the quality of staff has gone down. I went there today and some kid took our order who doesn’t even know the sizes of beer let alone how to give you a straight answer. Then some person comes over and just cuts him off from taking our order and just assumes we want beer when we were clear we wanted the lunch specials too. Incompetent high school idiots ruining establishments like this. At least the salad was fresh. Not surprising no one was in there either, these idiots can’t even handle a 2 person order correctly.

Standard pizza here, nothing outrageous.
Service, although friendly could hardly be called service at all. Yes, they took the order and my credit card but that’s about all they were able to do.
We sat waiting for over 45 minutes in an almost empty restaurant for our food. 2 customers who came in well after us were served before us. On a Tuesday at six thirty we were four of nine total customers. There appeared to be six young dudes «working» though I can’t imagine what they were doing. I’m pretty sure I could save the franchise owner some serious money by running the place by myself. Six employees and nine customers (5 whole pizzas) and it took almost an hour to get our food which when it did come wasn’t even hot anymore. I’m fairly certain I watched them pull the pizza out of the oven, cut it, box it and then put it on top of the oven only to be forgotten until they realized we were STILL sitting at the table right in front of the counter just looking at them. «Oh, you still want pizza?» I could have walked over to Safeway across the parking lot, purchased a frozen pizza, asked them to cook it and eaten it before they served us. I could have gotten fed up and called another pizza place to deliver to us sitting at that table before they served us.
The pizza was alright I guess but not worth the wait.

This place is so much better looking, since they remodeled. Their lunch buffet is 10x better than Round Table’s (Prunedale). I know we’ll be back again.

Why on earth would you take down the salad bar at 8pm and close at 10pm. We came here to get some pizza and salad and got there at 8:06 and can’t even get a side salad or anything. Lame. The pizza is actually pretty good and atmosphere is clean with lots of big TV SETS.

Sent in a pre paid online order, with a 55 minute delivery time. 1hour and 45 minutes later, I called to check on order status… after being put on hold 3 different times, I was told my order was ready, and that they were «having problems» with online orders. If it wasn’t for the fact that it would have been more of a hassle to try and have my payment cancelled, I would have cancelled the order! They DID get the pizza to my front door 10 minutes after my phone call. Think I’ll stick to ordering by phone in the future!

Really like having Mountain Mikes here in Prunedale. Great pies, very outgoing friendly waitstaff and counter workers. Clean and open atmosphere. Did I say great pies?! Regarding delivery: Since pizza is the most popular food on the planet, please don’t lose your mind if sometimes it takes a while on delivery. There are two places for pizza here in Prunedale, and traffic is horrible in Prunedale tween 4 – 7 most days. I find that on average when I order delivery it’s hot and at my door in 20 – 25 minutes. Glad Mountain Mikes is part of our community!

We’ve eaten here at least 3 times in the last month and have had a great experience each time. There are automatic discounts on weekdays, and also birthday specials. Got delivery last week and that worked well too.
Staff and friendly and helpful. Pizza ingredients are high-​quality and fresh, and pizzas are well-​made.
I was surprised to see the three recent 1-​star reviews, as we’ve always been happy with the service and food here.

We had a horrible experience with a home delivery. I paid online — the delivery person arrived and asked for payment. I showed the receipt that we’d paid. He asked to see the credit card information — he was very demanding, saying we did not pay and he needs payment — we contacted the branch and they too were very confused. They asked me to log onto my bank to see if the exchange had processed, which it had. All this, and the delivery person sped away down our narrow rural driveway. This was so unprofessional — creepy, and totally embarrassing to have happen in front of guests. Serves me right for ordering cheap pizza for our get together. Never, ever again — no more Mountain Mikes!

Picked up a to-​go pizza but didn’t check it out before I left. Got home and discovered pizza wasn’t completely cooked. Almost like eating raw pizza. Ate two pieces because I was starving. Needed about 10 more minutes in oven. Worst pizza ever. I live on pizza and wanted to try mountain mikes. Never again this store in Prunedale. Luckily I have Chinese leftovers.

55 mins from 7:58… 9:30 called and they need to make a new one! They want me to keep waiting… F that and the free soda you suck for killing pizza night for a three year old!!! Management blows

Takes forever. Do not stop here if you are only passing through town. 30 min + and counting for one sandwich. The worst

Had to get our Mt. Mikes fix! Came in for dinner last night. I love that they have Stella Artois on tap, only 3.75 a pint and their salad bar is looking a little better, still wish they’d sever better lettuce or greens, not just iceberg. Had their Large McKinley it was very good. Their service is excellent!

Really nice inside and good pizza too.
I was so sad when we lost our pizza place in the Prune Tree shopping center and so glad this one opened up in it’s place.
It’s really nice and has enough TV’s to please anyone.

We ordered a take out pizza. The Pike’s Peak with garlic white sauce. Best. Pizza. Omg.

Probably the sparkliest cleanest pizza joint in Monterey County. There are quite a few Mountain Mike’s Pizzas in the area and I’ve probably been to all of them at least twice and the pizza is always consistently very good, every time. Tables are large, seating is comfortable and doesn’t feel cramped and spaced reasonably well apart. TVs line all the walls, every which way, so you can watch local news with captions or the football game wherever you sit, if you are into that sort of thing. One thing that’d be nice to have here is free internet access like the Marina one.

Just opened up a couple months ago, so everything is nice and new. I was very impressed with the staff, young crew. But very nice and go out of there way with there customer service. I was very satisfied ! Will be going there more often.

Great pizza, awesome location (as we live just down the street and it’s great to see the Prunetree shopping center have a little more positive activity), friendly staff, and again, delicious pizza. We’ve been there twice so far. The first time was the opening weekend and it was packed with 49ers fans watching the game, which was great! We’re so happy to see another place where the community can get together, have a few beers, pizza, and watch the game.
BUT, I’d like to include a little positive and, hopefully, constructive criticism to help them out. I understand this is a brand new location (only been open less than a month, I believe) and so they are still perhaps on somewhat of a trial run. Both times we’ve gone, we waited probably around 45 minutes for our pizza. The first time was understandable (new staff, relatively busy). The second time was tonight at 8:00pm with only one other couple in the place. We didn’t get out of there until about 9:30 and they were trying to close the place up. SO, all that said, we really want to see this place improve and stick around for a while because, one, they have a solid pizza that definitely rivals Roundtable down the street, and two, it just seems like a great place to hang out!
In order for that to happen though, you guys need to speed it up a bit. When people go out for pizza, they are expecting greasy, cheesy goodness in their belly… now.
Also, their phone number is not on the website, making it difficult to call ahead and order in anticipation of the 45 minute wait ahead.