Jiffy Lube

I had THE BEST experience with this location today. ALL the staff were outstanding, attentive, polite, and I never once felt harassed. They respected my time, gave clear information and were just very nice people. I will return!

I came in for a routine oil change in October and left with an oil leak from a stripped drain plug. It took a several months to correct the mistake, but jiffy lube came through and replaced the oil pan and made good with me in my books. They have always taken care of me well at this location under all managements. I had to go through a small struggle, but still would strongly recommend this location to anyone in the area in need of any routine service.

Awesome and helpful service! Did multiple checks on my tires for free and also vacuumed my car. Extremely good quality care. We have gone to all the oil changing places, this is the best one!

Found their upselling to be very annoying! The gal tried to tell me my Hyundai warranty would be invalid if I didn’t use synthetic oil. I didn’t go for it but after I got home I checked the warranty and found that to be a total lie. There is no such requirement for oil to be synthetic. Also found that their filter cost is completely out of line. I paid $ 50 for a filter that I can get on line for $ 12. Another filter cost me $ 40 and I found it on line for $ 10. Their filters have been reasonably priced in the past, but no more. I’ll be going to my local repair shop after this.

Two Stars because after calling today the manager met me ½ way and gave me a 50% refund. It would have been 1 star. Just took my car in last week for an oil change. A week later it breaks down on a Saturday (Valentines Day) so I have to take it to the nearest shop open and pay top prices for a new water pump. Thank you Canal Automotive but you are pretty pricey.
Things started clunking around literally the day after going in to Jiffy Lube, so if the part was going to go bad that week and they did not, in fact, cause it to go bad– they at least should have noticed the coolant leak. Just don’t trust the fact that my car is running great, then I take it into a Jiffy Lube, and then the NEXT DAY things are rattling under the hood.
I appreciate management’s willingness to meet me halfway but getting $ 25 back after having to spend almost $ 500 doesn’t do much to soothe the savage breast.
I’m 32 and I’m starting to learn more about cars. I found a shop in
Bremerton that has all 4 and 5 star reviews and was mentioned by someone local. I’m excited to take the car to him and see what he thinks of my invoice and my new estimate for engine mounts and transfer case leaks. Another $ 500. Pretty sure I can get it done cheaper.
No more Jiffy Lube. I just want an honest reliable auto mechanic. Please!

So I take my son’s cars here on regular schedule for basic LOF’s, and I actually really appreciate this place. It’s a «Jiffy Lube», but I’m totally satisfied with their work. The guys are always smiling-​happy, and I appreciate that they have good customer service (they remember your name, very professional with the «yes sir, no sir’s»), it does matter and it seems they really do care.
Last month I was getting ready to take in one of the Jeeps for what I was convinced, based on the size of the oil leak-​was going to be a several hundred dollar service at the dealer. I just happened to be at the Jiffy Lube, and was not aware they do service beyond the basics-​and they let me know they are certified and do mechanical «shop» repairs. Turns out, their labor is about ½ (!!!) what you’d pay a Shop-​so I took a chance with the old Jeep.
They not only found my leak, but to my relief-​it was only a fitting gasket (although special order), and after cost/​labor, I walked out for under $ 70 bucks! They were honest, didn’t gouge me, and kept me informed with phone calls until repaired.
Their lead Shop man is Derrick, and he’s a really nice guy-​someone that you can trust, and is looking out for you. I used to do all my own repairs, but it’s tough to fit all the time in nowadays-​nor do I want to just go for a cheap place and shoddy work. I’ll gladly give them my business, it’s worth having a reliable connection and a place I can trust my family’s cars when service is needed.

This was by far the best experience I have had. My oil change took about 20 mins and everyone was very friendly. Also they give military discount of $ 10 off. Will be coming back again.

Slow service. Had to help them with the air filter. Tool 45 minutes for a standard oil change. The two ladies working there had to keep referring to the Manuel on what to do. Very discouraging for Jiffy Lube.

I love bring in my rides for service here. Friendly, quick and they keep ontop of what my cars need. Recently used a Groupon for oil change, window treatment & wipe blades. The size I needed was not in stock so they ordered it and called the next day to set up in install. YEAH!

Your basic 20 minute oil change place. Not particularly good, not particularly bad. A-​OK.

I recently came here with my Camry for an oil change. I usually go to my local Toyota dealership for an oil change but they were booked for the next week or two and I was overdue for an oil change. I travel 140+ miles everyday and I needed one badly.
So I crossed my fingers and I did what I promised Id never do again: go to Jiffy Lube. I used to own an American Car a Mercury Topaz and I had problems with it — surprise surprise! The engine kind of staggered through acceleration. To make a long story short, I have done hundreds of dollars worth in maintenance/​repairs/​fixes through this company and car still didnt work right. Their response: Yeah, not sure whats wrong… probably now you’ll have to see a mechanic. No one there knew what was wrong so I went somewhere else and finally got it fixed. I just wished they werent so money hungry and just recommended seeing a mechanic in the first place.
Now back to present: they had some new guy work on my car and the other Jiffy Lube employees gave him a hard time since the oil change was taking too long. I kind of felt uneasy having a trainee work on my car. Now the part I hate: they ask me to change my air filter for both my engine and cabin. To make it look dirtier, they had a dried up leaf sitting loosely on top of the filter they brought to me. I gave him the «wow, that leaf was intentionally placed there» look and said no thank you.
I never liked their additional service recommendations shoved down my throat. Everytime, they create some sort of urgency for it. I just need an oil change. I know when needed services/​replacements are due — its in the car maintenance manual.

we are visiting from out of town and my husband took his car here to get an oil change. this must have been the fastest oil change EVER! great customer service and great job done! thank you guys!