Smashburger

The burger’s are always really juicy and piled with fresh ingredients. There are a lot of different options for every aspect of the burger so you can customize the heck out of it! The SmashFries are so delicious and definitely shareable.

It took over 25 minutes to get a malt that was full of ice chunks. It was another 10 minutes until I got my burgar. They offered for me to sit on the patio, which all the tables had dirty baskets and drinks on.
As compensation they gave me a few coupons, that are expired, we will see if it a hassle to redeem them. I will give them one more try.

I just visited this location Sunday night 4÷3÷16 after leaving a movie with my wife at a nearby theater. We checked the website and it showed the location closed at 10pm and it was only 9:20. We drove across the street to the Smashburger location and it was closed.
I could see two young girls inside the store counting the register and sweeping. They continued to ignore me as I was knocking on the door so I called the store. I watched as the mgr answered the door and asked why they were closed before they should have been, she replied that they were busy and ran out of food and all the time I could see and hear her and the other girl laughing as they looked at me in my vehicle through the window. I asked for the district manager’s phone number and the girl told me they don’t give out his number and was still laughing. When I told her that I was contacting the location in the morning to let them know of the customer service she didn’t care at all.
Disgusting customer service from a manager! This person needs to be fired. I give them a zero!

this (plymouth) is an awesome smashburger. i had the bbq bacon cheddar burger with regular fries and a chocolate malt and my mother tried the chicken club. great friendly service and fast delicious food. will definitely be back again
update 6÷19÷16 once again smashburger smashes one over the center field wall. new madeline who took our order was very professional even tho she was slammed at the register and manager christy who was even more slammed fixed my order perfectly. i think i ordered wrong but christy did the cool thing and gave us the salted carmel malt for free anyway. as busy as those 2 were to give us great service like that was outstanding. and of course the food itself was awesomely prepared by the kitchen. great stuff

Nice and juicy burgers, they do carry chicken options, smash fries was good. Nice décor and good service as well

Smash burgers in Plymouth Minnesota has the worst customer service that I have ever experienced in my life. I will never ever ever buy a burger from this location ever again. So everybody save your money and go to five guys for better burgers and better customer service.
Andrew night shift Manager at smash burgers that told me they’re not a delivery service and that didn’t care for messing up my order. Andrew needs management classes to learn that customers come first no matter what. I spent a lot of money at this location to be treated this way.
They get 0 stars

Good burger, I also got the buffalo seasoned fries. The fries were a little salty for me but not too bad

Good Sandwiches, but Über expensive.
I looked out for sandwiches close to my office and this one came up on the list — I had to try this out.
The sandwiches contain lots of veggies & leaves, bread is good, cheese. They do lack a wow factor, but they are good, they taste good.
But seriously man — $ 11 for a sandwich with a side of veggies? I would pay that if I had an extraordinary experience — but I did not.
Staff is friendly and they try to sell you more stuff … not worth it — $ 3 for a few fresh veggie sticks ?
I would certain rate Erbert and Gerberts higher on the quality of the sandwiches — they definitely taste better than here.

Dirty tables.
I generally like this chain. Local beers, good burgers and shakes.
At this particular location on this particular day I couldn’t find a clean booth — even though the joint was nearly empty.

Best fast food burger joint! Super friendly staff, hip ambiance, AMAZING FOOD!

Mmmmm was the first sound I made after taking a bite out of my first ever avocado and bacon smashburger. I am officially in love with this place! Its one of my favorite burger places now.
I only give it four stars since the smash fries had too strong of a rosemary flavor and were kinda greasy and skinnier than I thought they would be.
Next time I might skip the fries and get a larger burger since there’s three sizes to choose from!

Eh… I don’t know. I’m struggling with giving this 2 or 3 stars. I can’t decide.
The first 3 times I went here, the burgers were fantastic! I tried the rosemary fries (at fellow Unilocaler’s recommendations) but found that they weren’t for me. Just not a rosemary fan I guess. I liked the regular fries though. I could see myself becoming a regular.
The thing was, the most recent trip I went — and ordered a BBQ Bacon Chesseburger the thing was dripping in fat and grease– literally dripping — as in I picked it up and watched droplets shower down off of it for over a minute. I mean was this thing deep fried and someone forgot to strain it? It was so gross and greasy I don’t think I can ever go back. My stomach still gurgles just thinking about that greasy nasty mess it made in my stainless steel basket. It will be a while before I can stomach that place again.

The staff at this location is top notch. There is a certain cheese factor with their marketing– no pun intended– but that doesn’t change the fact that their burgers are delicious.
I’ve been to other Smashburgers in Denver and Cali, but they were forgettable. Not necessarily because the food wasn’t delicious, but primarily because I ordered traditional cheeseburger and fries.
One thing that I really enjoyed are the options available. Their black bean burger– delicious! Twin cities burger– amazing! Buffalo chicken sandwich– to die for! Also, they have nummy sweet potatoes fries and veggie (green bean and carrot) ‘fries’. Did I mention that their Oreo milkshake kicks total ass?
Some of the burger and the fried pickles were a little salty for my taste, but this place has become a family favorite.

The service is good, employees are friendly, and the burgers are above average. Try the sweet potato fries. My first time here, I wanted to try just one fry, but since they are cooked to order, it wasn’t that simple. The manager brought me out an order free of charge, hence the four stars. To me, service is just as important as the products sold. Is it better than Five Guys? I’m not sure. That’s like saying which came first, the chicken or the egg?

The boyfriend and I went here for lunch today. Immediately upon walking in, we were greeted by a friendly gentlemen (who, now after looking at the receipt, we believe his name is Chad). I loved the look of the place. Inside it was clean, smelled delicious, and I loved the colorful tile behind the counter.
We started looking at the menu and then Chad asked if we’d been there before. When we said we hadn’t, he immediately came around to the other side of the counter and starting walking us through the menu. I loved that he was standing there just helping us and answering our questions. He provided some good recommendations and we finally ordered.
We shared an order of smash fries and I ordered the Twin Cities burger. Our food came out quickly and looked delicious. Taking my first bite, I realized how incredibly messy the burger was. The meat patty was nothing special. It kinda just tasted like your average burger patty that you could get anywhere. And it really would’ve been nice to have it wrapped up in an extra paper. And there was way too much mayo on it. But that didn’t stop me from eating the whole burger and licking my fingers when I was done. I did have to wipe most of the mayo off, and I used about 32 napkins in the process of eating the burger. Oh, and the bun was really yummy also. The fries were sooooo good! I loved the seasonings they used and it was the right about of fries for two people to share one order.
In all, this was a great experience. The burger was cheesey, greasy, sloppy, and filling, but with a mediocre meat flavor. The fries were awesome. The employees were very friendly.

I might have given this 2.5 SMASH stars if SMASH possible but it is not a SMASH option.
The first thing I noticed was the cutesy, annoying, naming convention of prefacing everything on the menu with the word SMASH.
It did take a while to get my burger and it was very SMASH greasy. Probably in the realm of one of the greasiest that I have ever been served. Nothing special about the burger. Nothing has been reinvented here.
Then there is the SMASH price. You can expect to pay table service rates for what is essentially fast food.
Will I return to a Smash Burger? I think SMASH not.

There are only two things that come to my mind when I see the word smash… okay, two things that are PG. The first is Austin Powers and the second is mushy food that old people eat. Not the greatest to have in mind while walking into a restaurant.
The menu had all the standard things that everyone love… fries, burgers, fried pickles. How can you really make a burger wrong? Take some patties from Wal-​Mart, put it on your Dad’s griller, and voila — Delicious burgers.
It’s easy to make a good burger but its hard to make a damn good burger. At smashburger… you just get a good burger with the images of Austin Powers be shaggidelly. The fries were okay but the fried pickles had enough sodium for weeks. I peeled off the breading to make it less salty only to find that the pickle itself must have marinated in salt for days. I threw out the entire basket because it was unbearable.

We stopped in for lunch last Friday. The place was not as busy as we expected, so I guess it was good cos we didnt really have to wait for long.
I ordered the spicy baja burger with a side of fried pickles. My bf ordered twin cities burger with a side of french fries. I liked my burger. It wasnt really spicy as I hoped it would be, but it was good. The fried pickles were interesting.. pretty sour and salty. My bf also liked his burger. The staff did forget my bf’s fries at first, but when we mentioned it, the fries were brought out right away. The fries were ok.
We didnt really feel that burger or fries were greasy. The veggies in the burgers were fresh, and the fries were crisp and hot. I didnt really get what greasy burgers and fries other reviewers were talking about. The paper under the fries, fried pickles and our burgers werent even oily. And how would any oil be sitting at the bottom of the tray serving here? Some reviewers here are so unbelievably ridiculous.
Thought everything was good, it was kinda pricey. Two burgers with fries were almost 20 bucks. We agreed that we like 5 guys better.

P & I were out shopping for all the things a new homeowner needs. He turned to me as we were on our way to Lowes and said «I need food.»
We decided to try Smash Burger. We have been to Five Guys for burgers and liked it. BUT I have to say Smash beats them. I ordered the American Cheese Burger and the Smash fries. The burger was cooked well but was very juicy. It was not shaped so you could tell it was not a frozen patty. The only thing I would do next time is hold the ketchup and mustard and put my own on at the table. This is just my picky preference since I don’t like too much condiments on my food. P had the mushroom & swiss chicken patty. He really enjoyed it and said they didn’t skimp on the mushrooms.
Now the fries … OMG there was some rosemary love on them. The fries are definitely worth coming to this place.
One thing P notice was the font Smash used is the same as LOL Cats. Hmmm … does this mean «I can haz cheezeburger.» :-)

Believe or not, I came here late Saturday afternoon after returning from the Minnesota State Fair. I should have had more food on a stick, but had a low tolerance for the lines as I was trying to see as much of the fair as possible. I had previously been to a Unilocal Elite event in Houston (thanks Farrah!) that featured a SmashBurger trailer and jumped at the chance to try another when Ron made the suggestion.
This SmashBurger (locatd in Plymouth) has just opened and in terms of their relatively minor service kinks it shows. When I came in, I noticed a certain lack of confidence and the need for a smoother work flow. The consequence for me was that my take out order could have been taken and delivered a little sooner.
Past that, there was a lot to like about this SmashBurger. The dining space is handsome, with comfortable seating and clean restrooms. I liked the hip background music, although after my wait I had had enough. My Twin Cities Smashburger was delicious, as were the Haystack Onions. However, the ultimate compliment game from Gayle after she tasted the burger after I brought it home. She usually just asks for a bite, but this time thought it was so good that she kept asking for more.