Marriott Residence Inn

I will most definitely come back to this hotel the next time I am in the Minneapolis, Plymouth, and Golden Valley area. It is 15 – 20 minutes outside of the city and about 10 minutes from the Mall of America. Driving to the city during rush hour as with any other city can be a pain. There is a short walk to Caribou Coffee, McDonalds, Solo’s Pizza Café, Starbucks, Red Robin and a Gas Station. One of the coolest things about the hotel is the green space. I found the most wonderful wooded path. You just head east on Campus Drive and stay on the sidewalk, pass Northwest Blvd about 2 blocks to Vision Glory Lutheran Church (path is across the street) or you can cut through the parking lot of Data Recognition Corporation (DRC) at the corner of Campus Drive/​Northwest Blvd. If you go that route you do have to walk through the grass but it is a much quicker route and more time spent enjoying the wooded trail. When we arrived on a Wednesday evening they had a free BBQ including beer. What a welcome surprise. Staff was very friendly especially the cleaning staff. We brought our dog and every morning I asked the cleaning lady if she could avoid cleaning our room due to our dog and asked for extra towels and garbage bags. She went out of her way to provide me with everything I needed. To be honest even with the dog in our room it did not need a cleaning it was so spotless upon arrival. Breakfast was good and the kids enjoyed the pool area. This hotel had a really nice courtyard in between the pool area and the entrance with a nice coy pond, tables, dining and Adirondack chairs. We spent the afternoon and early evening of July 4 relaxing and eating pizza in the courtyard while the kids played in the pool. Another couple was sharing a bottle of wine. They also offered free hot cocoa in the main area near the computers. My kids really enjoyed that. Can’t say enough good things about this hotel. Staff, location and everything else were great! And did I mention there is a hospital down the block. Thank goodness we did not need it but glad it was so close!

Never again. I had a bad experience with deciding to do my wedding block here. Long story short, I had been charged and UN-​charged for a regular room rate when I was supposed to receive the wedding block rate, 4 times. As nice as the actual hotel is, it wasn’t worth it for the way we were treated after discovering the incorrect rate. Everyone kept saying there was nothing they could do, when it was in fact their fault to begin with. Numerous guests from our wedding were also mischarged and never given the correct rate. The customer service regarding the bill made the stay not worth it, and in particular, the customer service for anyone doing a wedding block. I will not be going back.

Great facility. Love the decorating, flat screen TVs, well appointed kitchens (including toaster, stove, pots, pans), and lots of extras (in room microwave popcorn, salt and pepper shakers). They’ll also do your grocery shopping for you for free and bill your room for the groceries. We were just passing through for the night but I would definitely come back and spend a week.

This is our go-​to hotel when we are in the area! We’ve stayed in every type of room that they had to offer and everyone has been spectacular. It feels like home with the small, but nice kitchen with granite countertops and nice cabinetry. Tastefully decorated and one of the better breakfasts at a hotel!

We were in town to visit family for a few days and decided to check out this new hotel. It’s the new design for Residence Inn — high rise w/​stainless steel appliances, etc. Very, very nice. Great location, amenities (didn’t hit the gym, but it was well appointed), best hotel bed I’ve had in a while, and very friendly staff. Great stay!