Lisa Breuner, DPM

I saw Dr. Lisa Breuner last year after suffering from Plantar Fasciitis for a few months. I did not know much about this problem when I visited her. She informed me of the problem I had and sold me expensive custom made Orthotics, night boot, and anti-​inflammatory compound cream. She also paid attention to unrelated issues like removing small harmless callus (for $ 120). I kept walking on my feet and I got worse and worse every day. Finally after a few months, I went to another Podiatrist and he gave me anti-​inflammatory medications, some stretches, recommended icing and robbing my feet on a golf ball and firm instruction for not excessive standing and walking on my feet. I got better in a few weeks and in couple of months, the problem went away.
I give Dr. Breuner 1 star because she only showed interest to those aspects of my problem that could bring revenue to her. She was very short in providing instructions or explanation. She did not advise me of not excessive walking or standing. She did not recommended simple stretches or icing or Physical therapy. She could easily treat my minor Plantar Fasciitis with one visit, but instead she brought me many times to her office and sold me expensive stuff. I do not recommend Dr. Lisa Breuner to anyone.

Pleasant, professional, and thorough. Not sure about other comments regarding her staff — have always found them to pleasant and helpful. Appointments are very easy to schedule. She manages my mother’s circulation issues better than any doctor has in the past.

I saw Dr. Bruener for an ingrown toe nail. My feet are VERY sensitive so I was reluctant to see a Doctor but the pain continued and there was no indication that it would take care of its self. Dr. Bruener was fantastic. She explained the options and removed a portion of the nail with the worst part being the shot to eliminate the pain. After that, the surgery went well and there was virtually no pain afterwards. I recommend her and the other Dr. in her office. Both are extremely professional, pleasant, and relax their patients with a caring approach.

As a patient of record, I expect to be seen by the doctor if I am in pain.; Her office staff however, refuse to schedule appointments even when you tell them you are in pain. The first time it happened, I asked what I should do. I was told to go to the emergency! This was during normal business hours. No offer that they would try to fit me in! If for every foot problem, I should go to the emergency, why do I have a Podiatrist?
I brought this to the doctor’s attention the next time I saw her, and she agreed with me saying that she would have a talk with the office manager. She assured me that this was a one time event and would not happen again.
The next time I called with pain, the front desk asked for my name. I assume they had flagged me because, when I told her I was in pain, she told me to go to emergency! As soon as I opened my mouth to argue, she told me to wait on the line for the office manager and put me on hold.
After a 20 minute wait, I gave up.
You have to be able to trust your doctor. This is not the way to treat your patients. Her office staff is rude and incompetent.
Dr Breuner herself is caring and wonderful. But I have to ask why she doesn’t audit and review her office staff. They have free rein to do anything and be rude to anyone

My favorite medical professional. Educated and informative. Had good experience with her staff as well.

I have been going to Doctor Breuner for about 4 years. I have found her office appointments rather open and easy to get. Her staff has always been pleasant and I have had no billing issues.
Her bedside manner is very personal and pleasant. I am very thankful she sees military patients as Tricare does not compensate the best.
Foot docs get a bad rap, but I have her knowledge exceptionally helpful and spot on. Since receiving the custom fit orthotic insoles, my foot and back have significantly diminished to the point where I no longer regularly take any pain medications.
Orthotic insoles in combination of better quality shoewear have greatly improved my health. While I could have went cheap with off the shelf insoles, the prescription and design she provides has gone far and above what I expected. I could not have done this without a well qualified podiatrist.
Thanks doctor bee.

Went to Dr. Lisa Breuner in Pleasanton. I had the nail growing into my foot. She fixed my foot problem without causing any pain. I was amazed as I heard from others that it should have been painful. I highly recommend Dr. Breuner to anyone with foot problems. She’s very nice, professional and takes the extra steps to make sure her patients do not experience pain.
Terri

I’ve gone several times and each time get wonderful care from Dr. Breuner and her staff.

Well, I just called and cancelled my appt. before ever seeing Dr. Breuenr. If the attitude of her staff indicates the care I would have received, I want no part if it. I read another negative review on this site about her staff and I agree whole heartily. Lazy, comes to mind. I have never gone to a doctor who doesn’t do their own medical billing. Oh, they’ll accept Medicare, but if you have a secondary insurance, you’re on your own. Obviously, they don’t need my business.

This poor review is not meant to be a reflection of Dr. Breuner’s medical skills or bedside manner but rather a reflection of the billing procedures her office employs.
Dr. Breuner was fantastic in providing me the care I needed, so in that respect she deserves 5 stars. I found her very kind and knowledgeable and would recommend her to my closest friends. However, my recommendation would be preceded by a warning to beware of how the office visit, medications dispensed, and labs requested are billed.
Below is the reason for my warning:
When I arrived for my recent visit I was asked to pay my copay of $ 20, which I did. When I asked if there were any other charges I was told that there wouldn’t be. I asked this question again before leaving and I was informed there would be no additional charges.
About three weeks later I received a bill from Dr. Breuner’s office for $ 20 for a small bottle of medical treatment I was given during the office visit. When I received the small bottle I was given the impression that it was a sample, not a medication I would be billed $ 20 for. At no point did anyone inform me that the medication I had been given would cost me $ 20. If someone had, I would have first requested a sample to assess its effectiveness or at least a less expensive option.
About a week later I received another bill, but this one was from ValleyCare Health System for $ 150 for lab work Dr. Breuner had requested on my behalf. While I knew I would be getting a bill for lab work, I never expected it to be this high. The reason for the high charge was due to ValleyCare’s labs being out-​of-​network for me.
In Dr. Breuner’s defense, I can’t fault her for not knowing my unique insurance arrangements. Ultimately I accept full responsibility for the charge since I failed to be savvy enough to inquire about the lab company that would be used on my behalf. However I am deeply disappointed Dr. Breuner doesn’t have a policy in place to always ask her patients what lab company would be best to use. This is an essential question all doctors should always ask before ordering lab work given how expensive out-​of-​network lab services can be. If she had asked me such a question she would have saved me over $ 100.
My recent experience at Dr. Breuner’s office is representative of the major problem our healthcare system faces today: lack of billing transparency. Patients are rarely told how much their treatments are going to cost, can’t easily compare prices and performance across clinics, and have very little recourse when over billed (unless they are willing to deal with a major credit stain for seven years.)
Despite the good medical care I received from Dr. Breuner, the financial surprises that resulted from my visit to her office have left me frustrated and eager to look elsewhere for future medical care.

What a fantastic experience. They got me in right away. The staff was wonderful, nice and helpful. Dr Breuner got right to work and to my surprise performed a minor surgury right there on the spot! This morning I woke up and all my pain is gone! I highly recommend her

I have known Dr. Breuner’s work now for over 15 years. Not only have I had the pleasure of experiencing her top notch care, but I have been referring my own patients to her as well. Lisa is not a Podiatrist who is going to come right at you with surgery as the only option. She will sit, listen and come up with a list of options that you can be comfortable with. Although I my Chiropractic clinic is in Orinda, my patients do not hesistate going to Pleasanton for consultations. I know some of you out there reading this are a little scared or hesitant when it comes to trying a new doctor. Don’t be scared of Dr. Lisa. She is an amazing Podiatrist and will love taking the time to take great care of you. Enjoy your visit!

Lisa is a great doctor! Her team is very professional, competent and light hearted. I look forward to my appointments. She did 2 bunionectomys over the course of 15 years. I would not hesitate to recommend her to anyone.

Had toe surgery and was very satisfied with Dr Bruener and her staff. I wish all my doctors were this great.

Her office is clean, her staff friendly and professional — and most of all competent! The doctor is very knowledgeable and friendly. No question is a dumb one. She did a foot surgery (removal of a cyst) on me and it was a piece of cake. I barely have a scar at all. I would recommend this doctor to everyone — especially the fraidy cats like me!