John Muir Health

My GP referred me to Bernard Go at John Muir Physical Therapy. Bernard has really helped me rehabilitate from a car accident that resulted in numerous surgeries and procedures. In addition to providing physical therapy services during my visits he also created a custom program of specific strengthening and stretching exercises that have helped me immensely. Bernard’s specialty is orthopedic rehabilitation. I highly recommend Bernard Go!!!

I was sent to a PT by my GP. I’m always grateful to professionals who chose a specialty where they can help people feel better :)
This location (apparently they have a few) has a big reception area and a large PT area with a workout room and private treatment rooms that are sectioned off by curtains.
My opinion was that the PT professionals on staff were good. They have both male and female PTs, in case you have a preference, however, the senior staff book up faster.
I was always able to make an appointment, and if one wasn’t available, I was put on a waiting list and received a call if a last minute appointment opened up.
*Tip: Arrive 10 – 15 minutes early. This gives you time to start your appointment at your official start time. Otherwise, you’ll get a shorter appointment, since the PTs are fully booked.

I have been going to John Muir PT for a few weeks for a frozen shoulder. I was assigned Bernard as my PT and he has been fantastic. This particular injury is very painful and the joint manipulation that Bernard must do is very painful. And he is fully aware of that. Even with that pain, I highly recommend him. He has a specialization in orthopedic rehab and he is able to push on very tight muscles to get them to loosen up. He is very sensitive to my pain threshold and checks on my regularly when he’s doing the manipulation. He’s also a good conversationalist, which is super important to keep me distracted while he’s wailing on my shoulder. All in, I could not recommend Bernard and Muir PT more highly.

When I was having trouble making an appointment and getting the run around, Karen Padillo Velloso stepped in to help. She made multiple 3-​way-​calls to my referring physician and insurance company to resolve the issue and ensured the proper procedure/​paperwork were in place. Karen was thorough, knowledgeable, professional, and always pleasant. Thank you, Karen!!!

JM therapy is the best. From the moment you check in the staff are welcoming and kind. I have Emily as my therapist but I have also seen Stan. I have struggled and they continue to cheer me on. Very efficient getting in and out. Another great feature for patients is they offer open gym in the afternoons if you are trying to get in another session (therapist fills out your exercises beforehand). Just a very warm inviting place to have PT.

Rehab for work injury… :-(

Emily was my therapist, she is awesome. Emily listening to me and watch my physical cues as well to asses what type of treatment would be the best for me personally. Thanks Emily, job well done!
The building and gym are well thought out and offer the best for therapy sessions.
The reception staff were on TOP of it, I tell you. Considering I had to phone several tiimes and never ever was able to speak to a live person. But I always received a timely call when needed, or a call within 24 hours.
They even called me when my therapist for whatever reason couldn’t make it in, so my day wasn’t consumed with driving, as I was coming from Pleasanton area.
A great ending to a wonderful experience with John Muir Hospital/​Doctors and therapist overall.

Stinks that I have to go for physical therapy. But, they make it easy. The office looks to be really new and everybody there is super nice.
I’ve been thru physical therapy a number of times in the past-​and I’ve always hated going there. They would usually stick an ice pack or e-​stim on me, tell me to stretch and leave me for the next 15 – 30 minutes while they go flirt with the girls in the office. Ugh.
But, this place is different. My therapist, Sam Pak, was very friendly and helped me work thru my back problems and gave me good suggestions for everyday stuff too. He stuck with me the whole time and watched me as I went thru my exercises and he gave me good tips on a broad number of things. Good old fashioned manners. NICE TOUCH!
Thanks guys!
Johnny