Five Guys Burgers and Fries

WOW has this place gone down hill. The burger patty was bout HALF the size of the bun and drowning in mayo and condiments, perhaps to try and hide the size? I couldn’t even taste the meat. I’ve very disappointed because I’m a fan of Five Guys too but the last 2 times I’ve gone to this location, it’s been horrible. Other locations are great, just not this one unfortunately.

Manager was excellent and super cautious of making sure there was no cross contamination of gluten with my food. Manager runs a tight ship with his crew, he had new hires and was very good about training and delegating duties to the others that had been there for a while so that they’d learn how to help train the newbies. Was impressed at the level of respect employees had for the manager and calling him sir.

Good Burger

A very expensive burger considering that there was nothing special about it. It was about as good as any other burger joint, but at twice the price. You do get a lot of fries but considering how many awards they claim to have won, not a whole lot different. I got the Cajun fries which I’m pretty sure were normal fries with a half of a pinch of store-​bought seasoning. I won’t be going back any time soon

Cajun fries are awesome ingredients were fresh jalapenos real fresh everybody was nice and helpful and it did not take a long time I was really impressed I’ll definitely be back here

I had never been here but my boyfriend insisted it was good. We both ordered a bacon cheeseburger, which were $ 7.99 a piece, to my surprise. Add a small order of fries and water cups and we spent $ 22 total. Wouldn’t have felt like a lot of money if I didn’t feel like the burgers were subpar to that of my mothers homemade train wrecks. The meat was bland, the cheese was good, the bacon was few and far between. Overall not bad but not impressed.

I have had more negative experiences here than positive and I find that very disappointing because the food is fantastic. Their employees are rude, several of them have talked down to me and acted short or impatient. Wouldn’t recommend this location.

Ordered the regular single patty burger and standard toppings, and a medium fries. My son ordered the Bacon Double Cheeseburger, and drinks. Some were confused having never seen the Coke machines with lots of different flavor types by touch screen,
The burgers were spot on and delicious. It’s the fries that I had issues with. They were barely cooked, but not crispy. They needed a few more minutes in the fryer or a Viagra.

Great burgers, but our «large» fry had barely a potato peaking above the rim. Our small fry was about ¾ full. Five guys, why have you forsaken us?
Still a consistently tasty place to eat, but the fries are the selling point. Dining area was fairly empty, but no tables were clean, so we wiped one down and dug in.
Come on Five Guys, show the world you still care.

After seeing Mad Max with my dad we decided to catch up over some burgers at Five Guys Burgers and Fries.
Pretty good, not too loud, fairly busy, nice service, except for the employee who started cleaning the floors and sweeping at 9 PM, (they don’t close till 10).
He was moving the tables very loudly, like he was trying to get us to leave.
I turned around and said «we’re trying to eat, and if he could please do that later, that would be great. Thanks.» He responded with «okay.» No apology, just, «okay.»
Their burgers are good and their fries are better, they also have a lot of drink options. But be mindful of the guy cleaning who might try and kick you out AN HOUR before they close.

Was around the area and stopped by at around 8 p.m. First time here.
The restaurant was clean. Not sure about the other reviews saying the place had dirty floors… maybe the store manager read the reviews and cleaned up!
There were a couple of customers in the restaurant and no wait to place the carry-​out order. The guy taking the order was friendly and gave some recommendation of the popular items. There menu is in both English and Spanish… interesting. I ordered a cheese burger, Cajun fries, and a drink.
They have these new high-​tech touch screen coke machines and I love them for the variety of drinks they offer. The carry-​out order was ready in a less than five minutes. I attacked the Cajun fries right away and they were really good… maybe its because I was starving at the time.
The reason for the 4 stars and not the five is because they put a TONNE of Cajun seasoning on the fries sitting at the top of the container holding them! Also, the cheese burgers were great, trust me, but they were a little soggy. The meat is really juicy and tender.
My cheeseburger had everything and although it was a lil’ soggy, it was damn good.

Because they all about that business. Bout that business. They don’t get no treble. They all bout that business bout that business no treble. Oh yah it’s pretty clear. They got the money in the bank. And they can shake it shake it like they always do

I’ve eaten there on two occassions, about 6 or 7 months apart: first time was lackluster at best, second time (thought I’d give them another try) convinced me not to return. Unpleasantly greasy burger (the bun was completely soggy from the dripping) made of tasteless, overdone beef — I don’t think it was seasoned at all. Toppings were the only edible part, and they were just passable, overcooked, and slapped on the burger without any attempt at all given to presentation — completely unappealing. I don’t get the loyal following or the ‘awards’ they so proudly display at all, especially considering the price, which wasn’t exorbitant, but overpriced for what was delivered. Service was run-​of-​the-​mill, not horrible, but not fabulous. Net-​net? Not worth the trip or the calories.

A bunch of people had told me to try Five Guys and I hadn’t been wowed by their endorsement, however, we were in the area and decided a burger sounded good so we ended up here.
First off, the ambiance is a little lack luster, it’s like a steak n’ shake but they didn’t really take as much time to finish out the whole décor. It’s got the red and white motif going on.
So we order our hamburgers. The first question, I’m sure from each Five Guys noob is «what’s the difference between a little hamburger and a hamburger?» The difference is one patty.
The second question I’m sure they get, «How big is the patty?» It’s 3.2 oz. That’s ¹⁄₅ of a pound. I guess it’s nicer to have a choice of a smaller burger and be able to get a bigger one if you want. It just seems SO small. As some other people have mentioned, if you get a hamburger (that’s with two patties), you will inevitably get two overcooked patties rather than combining the two for one properly cooked patty.
Because I had a late lunch and I was about to go work out, I chose the nothing burger, I mean, little burger. I got everything a normal hamburger comes with, lettuce, tomato, pickle, sauteed onions and ketchup. Of course, I was informed that they had run out of pickles. *sigh*. I did get a small fries. The Wife also got a little burger.
Then the wait. It was a long time. A lot longer than I expected. Of course when they called our number, the guy still took another minute to get our food all bagged up. Just call our number when you’re done, not almost done.
So the burger was alright, nothing particularly special about it. The one thing that stood out was that the sauteed onions were just oily onions. There was nothing really sauteed about them. They had just been kissed by the grill and then put on my burger. They essentially were just raw onions. You may as well not even offer this choice, if they get served like that. Especially since it took so long for our food to get served. No excuse.
The fries, were actually the highlight of our visit. They are fresh cut and they’re normal sized fries, meaning not shoestring and not steak cut. They were probably the best fresh cut fries I’ve ever had. And the small, came with a huge amount of fries included. I would have said they were a large fries, had it been another place. ¹⁄₃ of the fries wouldn’t even fit in the cup they came in. Just tossed in the bag with everything else.
They have that touch screen drink dispenser that gives you ever flavor of every drink it dispenses so you can get cherry vanilla Dr. Pepper if you want. That’s a plus, I guess.
So, there are definitely better places out there. Probably wouldn’t come here again.

This was an incredibly lackluster experience for me. After eating there, I don’t get the appeal of Five Guys in the least. We both ordered a small cheeseburger and an order of fries. I only added fresh jalapeño slices to mine (not a fan of veggies on burgers… I’m weird like that), and DH added quite a few options though they were out of pickles today.
I unwrapped my burger to find exactly what I would expect when I unwrap a McDonald’s burger wrapper: smushed sesame seed bun, super thin patty, and a thick slice of melted processed cheese. The taste was also extremely similar to me, though the fresh jalapenos were great. Did I really just pay $ 6.50 for a burger that would have cost me $ 1 at McDonalds and tastes almost identical? Apparently I did. Fries were meh — too thick for my personal taste and not enough flavor for me.
Service is good and food comes out hot, but I just can’t imagine ever paying these high prices again for the food they sell here. There are so many great burger places in the Dallas area, and Five Guys just isn’t one of them.

That burger was good as a motherfather. Best freakin burger I ever had in my life. I kept waiting for the Crack to fall out of my bun, unicorns and rainbows to drop out of the ceiling and Jesus to walk from behind the grill. The only reason I didn’t give 5 stars was because they were out of pickles. It’s a good thing too. I might have eaten 2 of those mothergrabbers. DAMN! !! $ 14.00 clams kinda well spent.

If i could give them 0 stars, I would.
They served up a burger with foil inside and cheese melted all over it and i ate a bite. Im pretty sure foil isnt good for you.
Then when i took the burger back, they tried to make it seem like I put the foil into the burger.
Why cant people just own up to their stupid mistakes and apologize, instead of blaming others for their stupidity. Smh.
Will not be going back to this place. Dont forget to check your burgers for foil, or it may just kill you. And we dont want you to die from eating a burger. That would be just tragic :)

In and out over five guys? Heck yea
This is have gone real bad sincr the first day i had it.
Last time for this place probably
Reason: person who took my order cant even communicate with me, make me a wrong order (i can be okay with wrong order) but put pickles (ask for no pickles) on my burger is just like put a period on the relationship with me and this restaurant.
Note: this is not a first time

Yeah, I don’t know. Five Guys seems to have a devoted following, and I will say without hesitation that their burgers are as good as anywhere, and better than most. If I were rating the burger alone, it would be five stars, easily.
It’s also not a cheap burger, and the available toppings aren’t particularly exciting. You can have any kind of cheese you want, so long as it’s American. The fries aren’t bad, but they’re not anything crazy, either. And if you’d like a shake with your burger, I hope you brought one in with you. And no wifi, which probably only bothers me.
The atmosphere is fine (as long as you enjoy a décor based exclusively on «aren’t we swell?» awards and articles) and the peanuts are a nice and addictive touch. But for the money, you get a good burger and not much else. That might be all you’re looking for, and if so, Five Guys is your spot.

I’ll make this kind of short. The burgers were greasy. The lettuce and tomato were not fresh. The cheese looked like sliced velveeta fake cheese. The fries were soft and mushy.
I was really disappointed. On top of all that it made my stomach sick.
Yuk.