Stormaster Self Storage

Reading the other reviews it looks like some others have had a bit of drama at this place but the management has always been great to us. We’ve had our unit for something like 8 years. I was once double billed … they corrected it immediately. I got a couple months behind once … they were understanding. I’ve had occasion to visit the office from time to time and always found them to be prompt, personable and helpful.
I think the best I can say about this place is that I get exactly what I pay for. A safe, clean and secure place to store my stuff.

This business is a place where they care for your belongings as if they are their personal merchandize. I have used this location for many years and now I am back again knowing that I will be treated well.
I recommend this location and business to anyone.

I’ve only been renting here for a short time and so far I’m very pleased when we first walked in there was another customer in front of us so instead of continuing his conversation, he had told us that he will be with us in a minute and then continued on with his customer. After they were done he wanted to know little bit about us and how long we might be staying what type of unit we may or may not be thinking about and with that we came up with needing a 6×10 unit. After showing us that unit we went back to sign paperwork where he found a lady upset about a piece of mail she got in the mail he handled her very well and still went back to us and finished our paperwork we left and came back later and put our storage and it was very nice.

I «heard» that the people who are currently owning this business forced the previous couple to leave. Jerry and his wife were just as annoying and then when they were forced to leave they were telling their customers to take their stuff out of storage bc the new owners were money hungry. Well, what the hell were you?
They left sour, getting thrown out of a good thing bc their contract was up. I think bc they were too old.
Unfortunately my mother rented a storage unit from this place for EIGHT YEARS! We emptied out the unit in two phases. The first phase Jerry and his wife kept watching us and then got up the nerve to ask a million nosey questions. For what? We have the right to leave if we want to! Luckily for us they moved in August and we didn’t have to deal with their harassment. My mom is done with this place. I think she put enough money in their pockets. Maybe new management will be better. I doubt it.

It gets worse and worse with this place. I asked them for the name, address and phone of the owners of the storage facility and the manager, Jerry, told me he did not know who owned the place, that they only call him, he had no phone or address, did not know the owners name, etc. Seriously? Like anyone is going to believe that.
He and his wife Mary have been working there for years so of course, he was lying. He knows he messed up and was way out of line and broke the terms of the lease.
I also asked him for the name of the police station or officers that he said were training their dogs there and he wouldn’t give me that either.
Absolute nightmare. They treated me like crap, like I was a criminal or something. Maybe it is the storage biz but seriously, these people are terrible. I wish there was some way I could report them. Maybe I will try to find a way.
But meantime, all I can do is write a review. You may save some money here, you may not have any problems but def put everything in writing and check your lease for a name of the owner. A contract has to have 2 parties. My copy does not have an owners name.
These people are sick. I would spend a little more money and go somewhere else.