Statewide Storage

I can’t say enough good things about Jesusa and Michael at the StoragePro (Statewide Self Storage) on Verne Roberts Circle in Antioch. They personify excellent customer service, and even go beyond what others I’ve worked with have done for their customers. I moved there in March 2016, and what a huge difference from the sullen Public Storage people I’ve encountered, where you’re charged 3 times as much, and where they routinely have creeps break-​in to the units.
Jesusa has such a sunny, upbeat personality, and always looks for ways to help their customers, such as hanging up and calling back on a non-​recorded line in order to take credit card info over the phone. Michael is always helpful, and has even assisted in finding someone to help me move my items. They’re both wonderful to work with. Cudo’s to both of them.

Go see Amy!
I have rented here 2 times and had a third experience when I brought my bil to rent here I absolutely love Amy. The first time I got a small unit for a great price. My bil did the same. This time I got the largest unit they offer. Amy both times, had a special I qualified for, half off the first 3 Months of rent, with no minimum time to stay. The second time, they extended me to 4 months because they knew I needed it I love that they pro rate your rent if you leave early. The large unit only ran me $ 115, AWESOME. Public Storage ran $ 400. It is so secure, with someone always on site, along with the alarms they have installed. We felt so secure there. Amy made us feel so welcome. She remembered us when we came back with my bil and I was pregnant. When we came back again, she knew immediately who I was over the phone, and asked how the baby was! Mind you, there was a year between this! I love it. Her mom and dad help run it also, and they are so friendly. Her mom made my bil feel so welcome when she sparked up a Convo about the origin of our last name :) qShe makes us feel so welcome. I will always return to statewide, along with referring it. Thank you Amy, Joe and Evie. The Sunday/​Monday woman is also so friendly and warm, I just can’t remember her name. Thank you all!!!

Amy runs the storage facility and does a pretty good job. She is always very friendly and helpful.
The storage has decent lighting and wide interior driveways. It is not too difficult to get around in. They have a pretty good variety of unit sizes. They also have a neat alarm system, and I believe they have not been broken into.
My father-​in-​law has used Statewide about 3 times now. It always seems to be a last minute necessity, and Amy has been extremely helpful and understanding each time.
Honestly, we probably would have probably forgotten about Statewide, or looked elsewhere for storage had it not been for Amy’s outstanding customer service.

A few years ago I was going through a really rough time and ended up renting a storage unit when I moved into my nana’s house. Amy was amazing in every aspect, very friendly. Since my nana was the one who originally signed the contract, she got a unit that was bigger than I really needed and Amy was very accommodating about helping us find a smaller unit that was the right size for us. The pricing is reasonable and the facility grounds are clean. I had never gone after dark, so I can’t comment on the lighting issues people have talked about but I had an overall pleasant experience and would definitely rent again.

UPDATE: Statewide has now heard the pleas for better lighting and has added REAL LIGHT to their units! Yippee! If I need a place for all my chizz in the future– I am going here!
Amy runs a great facility and I’ve been a client for well over three years with no problem. The grounds are well-​maintained with a clean restroom (which means the world when you have kids, lol)
Pricing for units is competitve and they don’t run any of those bogus specials (like first month free and then we stick it to you afterward) so you know exactly what you will pay.
I really miss Statewide, almost enough to go out and buy some stuff just so I can put in one of their storage buildings.